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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. To deliver an exceptional live chat experience, businesses must invest in the right tools. Simply adding a chat widget to your website isn't enough. What Exactly is Ecommerce Live Chat? LiveChat LiveChat homepage.

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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

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article thumbnail

The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. To deliver an exceptional live chat experience, businesses must invest in the right tools. Simply adding a chat widget to your website isn't enough. What Exactly is Ecommerce Live Chat? LiveChat LiveChat homepage.

Live Chat 104
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3 Post-Purchase Fails…and How to Fix Them  

Retail TouchPoints

While it’s always helpful to arm associates and live chat agents with communication guides and tools that will help them deescalate issues and solve problems, automated tools are becoming more common. Instead of an upsell, use post-purchase messaging to provide helpful information about the product that’s coming,” Pfeiffer recommended.

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ShipStation Review (Jan 2023): What You Need to Know

Ecommerce Platforms

Live chat support. More expensive plans unlock live chat support and phone support. Phone and live chat support are available on higher pricing tiers. We recommend ShipStation for businesses that handle more than 500 orders each month. 50 shipments per month. Email and community forum support.

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ShipStation Review (Jan 2023): What You Need to Know

Ecommerce Platforms

Live chat support. More expensive plans unlock live chat support and phone support. Phone and live chat support are available on higher pricing tiers. We recommend ShipStation for businesses that handle more than 500 orders each month. 50 shipments per month. Email and community forum support.

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The 7 best MailerLite alternatives for 2023 (free and paid)

Omnisend

Other ecommerce features offered by Omnisend include product recommendations, unique discount codes, and more. Customer support Mailchimp offers 24/7 email and live chat support with all paid plans and priority support with the highest-tier plan. ? Design engaging emails with Omnisend’s intuitive email builder.