Kibo

AUGUST 26, 2022

We’re thrilled to announce that Kibo ranked highest for B2C Digital Commerce Use Case in the August 2022 Gartner Critical Capabilities for Digital Commerce Platforms report! Kibo ranked second for B2C and B2B Digital Commerce on the Same Platform Use Case, and highly for B2B Digital Commerce and Composable Commerce Use Cases.

B2C 62

B2C B2B Subscription Reference 62

Forrester eCommerce

AUGUST 28, 2024

My colleague Jitender Migliani and I have just published a report (Consumer Spending And The Economy Grow Despite Persistent Pessimism) based on the H2 2024 US macroeconomic trends and consumer behavior data that we’ve collected and analyzed.

Consumer 259

Consumer Customer Experience B2C Customer 259

Forrester eCommerce

SEPTEMBER 27, 2024

A year ago, we predicted that the number of green consumers would stay constant in 2024, despite climate chaos and backlash. Despite evidence of accelerated weather-related disasters and a desire among many consumers to act sustainably, we predicted that inflation and the cost of living would heavily influence buying decisions.

Consumer 195

Consumer Customer Experience B2C Customer 195

Pivotree Blog

JANUARY 11, 2024

Experts in digital commerce, supply chain and data management demonstrate their award-winning technologies, paving the way for retail success in 2024 TORONTO–(BUSINESS WIRE)– Pivotree Inc. Pivotree SKU Build has been created to deliver fully enriched and curated SKUs.

Fulfillment 52

Fulfillment B2B Supplies B2C 52

Forrester eCommerce

JULY 8, 2024

Instead, on July 26, Americans will be glued to their screens as athletes sail down the Seine to inaugurate Paris 2024. Paris Gets Ready To Welcome The World For the first time in history, the Summer Olympics opening ceremony will not be held in a stadium. Interest in these Games is high – A […]

Other 243

Other Events Games Customer Experience 243

Forrester eCommerce

JANUARY 2, 2024

Now that we’re done with a December’s worth of wholesome family enjoyment and good-natured holiday fun, it’s time for our annual retreat to the land of jingling-jangling slot machines and questionable moral decisions. Yes, It’s time for CES in Las Vegas!

Customer Experience 221

Customer Experience Consumer B2C Customer 221

Forrester eCommerce

JUNE 11, 2024

Apple, famously reticent about AI, was about to break its silence at its 2024 WorldWide Developers Conference (WWDC). The tech community, Wall Street, the media, and a smorgasbord of analysts had been holding their collective breath until June 10th.

Customer Experience 259

Customer Experience B2C Customer Marketing 259

Fabric Blog

AUGUST 22, 2024

The company’s headless and composable commerce platform , applications , and APIs support merchandisers, operators, and developers within high-growth brands and retailers for a much more modern commerce experience. Matt has led go to market teams in enterprise software for over two decades.

Customer 52

Customer B2C Technology Channel 52

Omnisend

DECEMBER 12, 2023

Building personal connections through one-on-one interactions is still an unparalleled opportunity to create memorable customer experiences. Event marketing can help you build solid customer relationships and brand awareness through genuine, laid-back conversations. And what drives these? It’s event marketing.

Events 89

Events Seminar Marketing Workshop 89

Retail TouchPoints

NOVEMBER 16, 2023

If retailers implement just one new element to their healthy own-label ranges in 2024, they should consider adding one of the many meal delivery companies to their portfolio, especially since many have the advantage of having kitchens at their facilities.

Retail 268

Retail B2C B2B Other 268

GetElastic

SEPTEMBER 2, 2021

With the pandemic hitting in 2020, it is not clear if this prediction came true, but eMarketer published a study last year that predicts double digit YoY growth of B2B eCommerce through 2024. This is true for both B2C and B2B buying decisions. Time = Money.

B2B 141

B2B Management eCommerce B2C 141

Retail TouchPoints

OCTOBER 8, 2024

It’s unclear why B2B ecommerce is often compared with B2C, given how different the experiences are for buyers and the underlying infrastructures for selling products online. In fact, 65% of B2B leaders said that ecommerce was broken at their organization in the 2024 State of B2B Ecommerce Report by Forrester Consulting and Zoovu.

B2B 261

B2B eCommerce Platforms eCommerce B2C 261

Kibo

JULY 12, 2022

That’s because the cloud offers many advantages for eCommerce, such as: Reduced hosting and operating costs Increased scalability and flexibility Improved security and compliance Enhanced customer experiences. Make sure you understand how the platform supports the end-to-end customer experience.

eCommerce 62

eCommerce eCommerce Platforms B2C Order Fulfillment 62

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. Incorporating the right apps can revolutionize your online store.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Retail TouchPoints

APRIL 4, 2022

We expect to see some pandemic-era commerce developments continue with some new twists, and we’re watching some emerging commerce trends that may go strong beyond 2022 — all with the goal of creating richer, more engaging customer experiences and stronger bonds between customers and brands.

B2C 326

B2C B2B Supplies Conversion Optimization 326

Kissmetrics

AUGUST 6, 2021

Research shows that repeat customers spend more than once-off customers, making retention a priority for any Ecommerce business that wants to grow. This post will dive into the strategies you can use to boost your customer retention rates. Understand the Customer Journey and Optimize Your Customer Experience Accordingly.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Fabric

SEPTEMBER 12, 2023

Headless commerce lets brands deliver seamless experiences across sales channels, providing a consistent customer journey regardless of where and how a customer embarks upon it. This approach loads a minimal presentation layer for the customer experience and uses APIs to pull data from the backend on demand.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

Kibo

JANUARY 16, 2023

And as for Paris 2024, Simone says she will be there. It’s built around the capabilities specific to your business, with the end goal being to deliver a seamless customer experience across all channels. Use CMS data across various customer experiences for cohesive and consistent buying journeys.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

Digital Doughnut

AUGUST 3, 2023

The 'cookiepocalypse' is getting closer, with Google set to withdraw support for the third-party cookie in its Chrome browser in early 2024. Relay42 commissioned London Research to assess how brands are preparing for the challenge of adapting to this new paradigm.

Customer Experience 52

Customer Experience B2C B2B Operations 52