Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

GetElastic

NOVEMBER 9, 2021

By 2024, 15% of B2B organizations will use digital commerce platforms to support both their customers and sales reps in all sales activities. By 2023, 75% of organizations selling directly to consumers will offer subscription services, but only 20% will succeed in increasing customer retention.

B2C 146

B2C B2B Customer Retention Subscription 146

Retalon

FEBRUARY 15, 2024

Emerging trends in retail analytics for 2024, such as the increased use of generative AI, present both new opportunities and challenges for retailers. Furthermore, with a projected growth spurt at a CAGR of 24% from 2023 to 2032, the future seems ripe with opportunity for retailers ready to embrace these innovations.

Retail 41

Retail Operations Information Customer Loyalty 41

GetElastic

DECEMBER 18, 2020

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Convenience and customer experience will be the key deciding factors when making a purchase.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Smile.io

FEBRUARY 2, 2024

  Judge.me , Gorgias , and Little Data emphasize the importance of reviews, personalization, and first-party data and offer ecommerce predictions for 2024. has built up the world's largest dataset of loyalty and retention data. With 10 years as a top ecommerce solution, Smile.io And we can prove it.  Leverage Smile.io

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Retail TouchPoints

APRIL 23, 2021

billion by 2024. Engaging software to take care of repetitive, mundane tasks frees up time to focus on the most crucial aspect of a retail business — customer service. Healthy and timely customer service is crucial to customer retention and business growth. Removing the Automation Stigma in Retail.

Retail 216

Retail Operations Customer Retention Order Fulfillment 216

Fabric

DECEMBER 22, 2023

Modern commerce services can enrich the customer experience and get you on the nice list! Customer lifetime value (LTV): The total predicted revenue a customer is expected to generate over the entire duration of their relationship with a business, emphasizing the long-term value of a customer. Read on to learn how.

Merchant Services 130

Merchant Services Shipping Costs eCommerce Retail 130

Retail TouchPoints

JULY 21, 2022

In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner. Want to learn how you can collect more first-party data and bolster your marketing strategies to drive customer retention and loyalty?

Marketing 269

Marketing Consumer Information Customer Retention 269

Smile.io

MARCH 20, 2024

Strategically selecting the right loyalty program features can make or break the success of your retention tactic. Find out the top loyalty program features of 2024, how to select the best software, and how to implement a program designed for success.  Effective loyalty programs enhance the customer experience.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

ViiBE Blog - Retail

JUNE 2, 2021

By overlaying virtual objects and surroundings with the real world, AR revolutionizes traditional ways of doing business and transforms customer experience on both ends. With more and more businesses willing to try out augmented reality technology, it is predicted that the market size of AR will reach $50B by the year 2024.

Retail 52

Retail Customer Retention Technology Customer Experience 52

Smile.io

MARCH 22, 2024

Your entire brand experience should work together to deliver the best customer experience possible. Your customer retention behavior will naturally fluctuate with sale cycles and seasonality. How can you improve your customer retention strategy if you can’t analyze your performance?

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

365 Retail

JANUARY 25, 2024

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch. greater than their investment.

Customer Retention 111

Customer Retention Customer Loyalty Technology Events 111

Smile.io

JANUARY 10, 2024

How to set up a Shopify Plus loyalty program  Through a Smile loyalty program, you can offer rewards, discounts, VIP tiers, and other incentives as a way to acquire, engage, and, most importantly, retain customers. Turning your current customers into brand advocates requires an incentive.   Source: Smile.io

Shopify 46

Shopify Social Media Jewelry Customer Loyalty 46

Retail TouchPoints

NOVEMBER 30, 2023

The innate connections we have with food and beverage brands, especially those we have grown up with, create a built-in opportunity for companies like PepsiCo to drive customer retention and loyalty. RTP: What new brands and products are going to be driving your marketing priorities in 2024?

Food and Beverages 251

Food and Beverages Games Consumer Customer Retention 251