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Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

By shortening the returns cycle, retail leaders can keep their inventory fresh and appealing, encouraging repeat business and customer loyalty. A proactive approach can help transform the returns process from a logistical challenge into a strategic advantage, aligning with the evolving needs of both the business and its customers.

Retail 256
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The State of Ecommerce Customer Loyalty in 2023

Smile.io

offers features that drive results like points redemption at checkout, embedded content, integrations, VIP programs, and loyalty landing pages.    Judge.me , Gorgias , and Little Data emphasize the importance of reviews, personalization, and first-party data and offer ecommerce predictions for 2024. Leverage Smile.io

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Deloitte Shares Loyalty Trends and Best Practices for 2024

Retail TouchPoints

Bobby Stephens, Principal at Deloitte Consulting and a leader in Deloitte Digital’s Retail & Consumer Products practice, shared insights to help guide retailers’ priorities in 2024 and beyond. The other two big things are increased flexibility and enhanced services,” Stephens said.

Consumer 259
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The Impact of AI on Retail in 2024 

365 Retail

Rewards at the ready for returning customers In 2024, customer loyalty will continue to be emphasised as a key driver of growth, as acquiring new customers becomes increasingly expensive. Generative AI also has huge potential to transform the customer service experience, and in turn drive customer loyalty.

Retail 64
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How To Scale An Ecommerce Business (2024 Guide)

Smile.io

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. In 2024, global retail ecommerce sales are expected to reach $6.3 has to offer.

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Top 25 best dropshipping apps for Shopify in 2024

Omnisend

Order fulfillment automation: From processing orders to coordinating with suppliers for shipping, these apps automate the entire fulfillment process. Customer experience enhancement: The best apps for Shopify dropshipping enhance customer experience. They offer features like personalized branding and faster shipping options.

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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.