365 Retail

DECEMBER 13, 2023

Rewards at the ready for returning customers In 2024, customer loyalty will continue to be emphasised as a key driver of growth, as acquiring new customers becomes increasingly expensive. Generative AI also has huge potential to transform the customer service experience, and in turn drive customer loyalty.

Retail 62

Retail Gifts Shipping Costs Customer Loyalty 62

Omnisend

JANUARY 10, 2024

This customer retention marketing strategy makes customers feel appreciated and increases their chances of sticking with your brand. Loyalty Customer loyalty is the ultimate goal of any successful business enterprise. You don’t just want a one-time customer, you want to build customer loyalty.

Marketing 88

Marketing Customer Retention Social Media Customer Loyalty 88

Retail TouchPoints

MAY 8, 2024

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Interview with Contentsquare CMO Jean-Christophe Pitié RTP: What was your one big callout from your 2024 Digital Experience Benchmark Report? Jean-Christophe Pitié: If brands want any chance at customer loyalty, they need to fix what’s broken.

Merchant Services 200

Merchant Services eCommerce Channel Mobile 200

Forrester eCommerce

JANUARY 31, 2024

Existing SAP ECC customer or recent on-prem SAP S/4HANA customer? Take advantage of the new RISE migration discounts in 2024.

Customer 235

Customer Customer Loyalty Information Technology 235

Retalon

FEBRUARY 14, 2024

Statistics to know about retail analytics insights The numbers speak volumes about the growing reliance on retail analytics: A staggering 70% of retail companies have their sights set on investing in AI for inventory management and understanding customer demand by 2024.

Retail 41

Retail Operations Management Improvements 41

Retail TouchPoints

FEBRUARY 16, 2024

On the flip side, the technology can be misused by bad actors in ways that jeopardize security, which in turn damages customer experience, loyalty and trust. Here are the three areas retailers need to pay attention to in 2024 in order to deliver better customer experiences in the era of AI.

Customer Experience 250

Customer Experience Payment Services Improvements Customer 250

Bamboo Rose

JANUARY 18, 2024

Bamboo Rose Blog | NRF 2024 – 8 Key Takeaways & Themes Shaping the Future of Retail Despite the freezing temperatures in New York City during NRF 2024 – Retail’s Big Show , the event was a hotbed of activity and excitement. NRF 2024 highlighted the importance of building a sustainable and reliable supply chain.

Retail 26

Retail Supplies eCommerce Events 26

SheerID

APRIL 23, 2024

Gen Z reports exclusive offers are the leading approach to try a new brand and build customer loyalty. 71% Plan to Tighten Budgets and Be Selective on Purchases.

Customer Loyalty 78

Customer Loyalty Customer Marketing 78

Retail TouchPoints

MARCH 20, 2024

In addition, it allows brands to act more as advisors than salespeople, which helps build trust and long-term customer loyalty. This approach focuses on understanding and addressing the customer’s needs rather than pushing for a sale. These needs include information on current trends, knowledge about the customer (e.g.

Small Business Retail 238

Small Business Retail Recommendation Consumer Customer Data 238

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 214

Shipping Costs Improvements Live Chat Retail 214

RetailMinded

JANUARY 10, 2024

As you look into 2024, consider how becoming more profitable can also be achieved with more efficiency , more business clarity and even more time on your hands. Resource #1: Faire If diversifying your storefront – whether it’s digital or brick and mortar – from marketplace competition is among your 2024 goals, then look to Faire to help.

Small Business Retail 86

Small Business Retail Shipping Costs Retail Multi-channel 86

Retalon

FEBRUARY 15, 2024

These retail analytics insights, a crucial aspect of broader retail data insights, not only shed light on optimizing inventory and enhancing customer engagement but also carve pathways for impactful pricing strategies. A compelling testament to the power of analytics is showcased by predictive analytics in retail.

Retail 41

Retail Operations Information Customer Loyalty 41

Retail TouchPoints

JANUARY 25, 2024

Passkeys eliminate this once necessary but unwelcomed friction, leading to an improved user experience, deeper customer loyalty and higher conversion rates. Leading ecommerce vendors have taken varied approaches to implementation to improve adoption among their core customers.

Payment Services 244

Payment Services Cryptography Payments Improvements 244

ESW

MARCH 20, 2024

Selling DTC perfume and fragrance is an effective way to delight current brand fans and also attract new customers by offering an accessible entry point to high-end or luxury brands. billion in 2024. So what happens to customer loyalty and satisfaction when brands don’t address complexity?

Payment Services 78

Payment Services Payments Customer Loyalty Shipping 78

Smile.io

FEBRUARY 2, 2024

offers features that drive results like points redemption at checkout, embedded content, integrations, VIP programs, and loyalty landing pages.    Judge.me , Gorgias , and Little Data emphasize the importance of reviews, personalization, and first-party data and offer ecommerce predictions for 2024. Leverage Smile.io

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

365 Retail

OCTOBER 6, 2023

32% are planning to spend £100 – £200 on food and beverage and people are planning to spend up to £100 on decorations (60%), travel or hosting (35%), and entertainment (44%) Our research also highlighted that people would spend on average £50 – £100 more if they were able to use checkout finance products (like BNPL) and pay off in 2024.

Food and Beverages 113

Food and Beverages Payments Travel Presentation 113

Smile.io

APRIL 30, 2024

You can use email retargeting to reach potential customers at various stages of the buyer's journey, nurturing leads and encouraging them to take the desired action. Loyalty & Reward Program Insights from Smile.io Loyalty & Reward Program Insights from Smile.io

Customer 70

Customer Shopping Carts Shipping Costs Subscription 70

Retail TouchPoints

MARCH 5, 2024

Every brand is fighting to win and keep customer loyalty, and True Religion is no different. D’Arcy shared detailed insights on True Religion’s strategy, which kickstarted with its Spring 2024 Go There campaign starring Grammy-nominated recording artist Saweetie.

Fashion 226

Fashion Travel Multi-channel Games 226

Smile.io

MARCH 22, 2024

There are many reasons to migrate your loyalty program to a new software. Launching a loyalty program requires different business needs than several months, a year, or two into your customer loyalty journey.  Ensure your loyalty provider supports POS transactions through integrations with platforms like Shopify POS. 

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.   Smile.io

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

UpSellIt

AUGUST 23, 2023

In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace. Ecommerce personalization tailors the online shopping experience to individual customers based on their preferences, behaviors, and characteristics.

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126

Retail TouchPoints

MARCH 11, 2024

New research from the Kearney Consumer Institute (KCI) indicates that there are clear distinctions between loyal customers and brand superfans, which creates even more opportunity for brands to build and nurture shopper relationships — and influence buying behaviors.

Social Media 239

Social Media Consumer Reference Definition 239

ESW

MAY 17, 2023

Brands in the consumer electronics space that consumerise B2B experiences not only grow business, but also increase customer loyalty, lifetime customer value and overall brand success. A good B2B ecommerce experience allows the seller to provide customers with a more streamlined, efficient and cost-effective buying experience.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

ESW

DECEMBER 1, 2023

By being true to themselves, brands differentiate themselves from their competitors and attract a loyal customer base. Customer Loyalty When brands are authentic, they create an emotional connection with their customers. This emotional bond increases the likelihood of repeat purchases and long-term loyalty.

Merchant Services 78

Merchant Services Customer Loyalty Consumer Social Media 78

Retail TouchPoints

JULY 21, 2022

In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner. Data privacy has come into sharper focus over the past year thanks to new state legislation and federal privacy laws like the American Data Privacy and Protection Act (ADPPA).

Marketing 273

Marketing Consumer Information Customer Retention 273

GetElastic

DECEMBER 9, 2020

Evolution of the B2B Commerce Experience: Gartner prediction: “By 2024, 15% of B2B organizations will use digital commerce platforms to support both its customers and sales reps in all sales activities.”. Keep reading below to uncover the top 5 trends Gartner predicts will permeate the market and transform digital commerce.

Payment Services 113

Payment Services Payments B2B B2C 113

GetElastic

DECEMBER 1, 2021

By deploying subscription services, it puts brands in an ideal position to drive predictable and sustained revenue, while also generating increased customer loyalty with more affordable buying options.

Subscription 148

Subscription Payment Services Payments eCommerce 148

Smile.io

APRIL 15, 2024

PetSmart Treats’ loyalty program changes (in 2024) PetSmart recently announced updates to its Treats rewards program that took effect on April 2, 2024. Whenever a brand reconfigures its loyalty program, there’s cause for worry amongst its most loyal customers.   What’s new?

Social Media 73

Social Media POS Gifts Events 73

Retail TouchPoints

MAY 10, 2024

In 2024, There is a New Way to Manage Data: A Data Management Hub A data management hub, equipped with the appropriate resources, gives companies of all sizes the tools to succeed in ecommerce, measured by more efficient processes with lower costs and greater effectiveness that can increase customer satisfaction.

eCommerce 288

eCommerce Management Information Customer Loyalty 288

365 Retail

JANUARY 25, 2024

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch.

Customer Retention 109

Customer Retention Customer Loyalty Technology Events 109

SheerID

MARCH 14, 2024

The new offering expands SheerID solutions for Omnichannel retail to high-value communities like students, teachers, the military, and more.

Omnichannel 158

Omnichannel Retail Customer Loyalty Customer 158

365 Retail

MARCH 27, 2024

In 2024, retail businesses must invest in a slick, responsive mobile website and/or app that allows customers to easily browse and buy products in just a few taps, from anywhere. Consumer Expectations are Leading the Charge Customer expectations from the online shopping experience are higher than ever.

Mobile 57

Mobile Omnichannel Order Fulfillment Customer Experience 57

Kissmetrics

AUGUST 6, 2021

Research shows that repeat customers spend more than once-off customers, making retention a priority for any Ecommerce business that wants to grow. This post will dive into the strategies you can use to boost your customer retention rates. Design an Effective Customer Loyalty Program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

RetailMinded

FEBRUARY 20, 2023

Take it a step further: Add a customer loyalty program at the counter that’s easy for shoppers to sign up for, ideally just requiring a phone number. of all ecommerce purchases will be made on mobile by 2024 — so don’t wait to optimize if you haven’t already. Shopify predicts 42.9%

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

SheerID

APRIL 17, 2024

Das neue Angebot erweitert die SheerID-Lösungen für Omnichannel auf hochwertige Verbrauchergruppen wie Studenten, Lehrer und mehr.

Omnichannel 78

Omnichannel Customer Loyalty Customer 78

SheerID

APRIL 3, 2024

Le lancement de SheerID InStore élargit l’offre omnicanale de SheerID, qui permet aux retailers d’engager des communautés de consommateurs à fort potentiel telles que les étudiants, les enseignants, ou les professionnels de santé.

Retail 78

Retail Customer Loyalty Customer 78