Forrester eCommerce

OCTOBER 4, 2022

Before you do, you should know: CRM is a huge market. billion by 2029, at a CAGR of 12.5%. Ready to give up on your CRM deployment? It is valued at $63.91 billion today and projected to grow to $145.79 Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].

Management 361

Management Marketing Customer Experience Customer 361

Retail TouchPoints

DECEMBER 4, 2023

The facility, which currently employs 200 full- and part-time employees, is expected to require an additional 400 full-time workers by 2029. Having a facility on the West Coast reduces inbound and outbound transportation, and close proximity to our customers means they’ll receive ecommerce orders that much faster.

Fulfillment 258

Fulfillment Jewelry Operations Technology 258

Retail TouchPoints

MARCH 27, 2023

In fact, embedded finance will be a $777 billion opportunity by 2029. Traditional financial services like current savings or loan accounts that have struggled with being perceived as complicated can be reimagined as compelling customer experiences that ease and improve their daily lives. So how can businesses get a piece of it?

Payments 264

Payments Payment Services Financial Services Consumer 264

Retail TouchPoints

MARCH 25, 2024

The ecommerce industry has experienced rapid growth in recent years, with global sales reaching an estimated $5.8 The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. trillion in 2029. Operational agility.

Small Business Retail 307

Small Business Retail eCommerce Shipping Costs Retail 307