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Poor Change Management Kills CRM Success — Here Is How To Get It Right

Forrester eCommerce

Before you do, you should know: CRM is a huge market. billion by 2029, at a CAGR of 12.5%. Ready to give up on your CRM deployment? It is valued at $63.91 billion today and projected to grow to $145.79 Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].

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Coach CEO Q&A: New Las Vegas Fulfillment Center will Reduce Delivery Times by 50%+

Retail TouchPoints

To better serve a growing legion of West Coast customers, Tapestry , parent company of brands including Coach and Kate Spade , opened its 788,000-square-foot North Las Vegas Fulfillment Center in November. labor market is very tight. Tapestry already operates a fulfillment center serving the East Coast located in Jacksonville, Fla.

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3 Ecommerce Logistics Trends that are Changing Retail Right Now

Retail TouchPoints

The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. freight and logistics market size is slated to grow from $1.29 trillion in 2029. freight and logistics market size is slated to grow from $1.29