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As Retail Delivery Grows, Tax Authorities Look for Their Share of Revenue

Retail TouchPoints

From the convenience of same- or one-day shipping provided by large online marketplaces to the luxury of having groceries or dinner delivered to your front door, the breadth and depth of delivery has created new revenue channels for businesses. Scott Peterson is VP of U.S. Tax Policy at Avalara.

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5 Tips to Going Digital in the Heavy-Duty Automotive Aftermarket Industry

Pivotree Blog

billion USD by 2030. With the right digital tools and expertise, you can revamp inventory management to get the most out of your supply chain, fine-tune customer experience, and proactively find the right ways to safeguard your journey from any potential roadblocks.

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5 Things for Apparel Brands to Know About the Circular Economy

ESW

Sustainable apparel and luxury have received growing attention as more research about the harmful environmental effects of the industry’s sourcing, manufacturing and shipping practices surface. In fact, the secondhand clothing market is growing faster than any other channel in the U.S., Does a Circular Economy Matter?

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Three Areas to Focus on Customer Service in 2022 and Win Online

GetElastic

A headline recently caught my eye, which highlighted the rising cost of delivering an ecommerce experience and how the days of going online for better deals may be shifting as retailers and branded manufactures start to raise prices online to improve margins. Returns/Exchanges.

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Why an Active Brand Community is the Key to Customer Loyalty

Retail TouchPoints

Although investments in loyalty programs demonstrate that many brands recognize the value of community, it’s impossible to build community through a single channel. Instead, brands need to nurture a sense of community across multiple channels and provide relevant experiences in both digital and in-person mediums.