2030 Consumer Customer Experience Recommendation 
Retail TouchPoints
FEBRUARY 7, 2023
Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.
Retail TouchPoints
AUGUST 12, 2021
” IL MAKIAGE joins a growing list of retail and consumer brands that are acquiring tech companies to bolster their data-driven capabilities. In May 2021, Walmart acquired Zeekit , another Israeli startup that uses real-time imaging, computer vision and AI to create a digital fitting room experience for shoppers. billion in 2019.
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Retail TouchPoints
FEBRUARY 23, 2022
In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Additionally, 66% of retail executives who responded to design:retail’s survey indicated that they spent time and capital updating the fronts of their stores to accommodate in-store pickup experiences.
GetElastic
SEPTEMBER 15, 2021
B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. 69% of B2B buyers are willing to pay more for a personalized experience.
Retail TouchPoints
FEBRUARY 8, 2021
But as with many innovations, voice offers both an opportunity and a threat — there is a risk that the voice intermediary will take the retailer’s place in the customer relationship, thus becoming a gatekeeper that influences consumers on where to shop, and not necessarily with you!
Retail TouchPoints
FEBRUARY 24, 2023
from 2022 to 2030, which makes now an important time to bring in new customers and secure longtime loyalists. “Our enterprise tech stack is consumer centric,” said Scott Saeger, CIO of GNC in an interview with Retail TouchPoints. Being hyper-personalized is about making the right recommendations at the right time.”
Retail TouchPoints
FEBRUARY 11, 2021
We’re going to skip any in-depth discussion of consumers’ ever-warming embrace of online shopping because it feels more “established than trending,” and because with limited space we want to cover what we believe are more intriguing developments for supply chain professionals. Consumers appreciate the focus on health and safety.
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