Fabric

MARCH 7, 2024

“You’ve got to start with the customer experience and work back toward the technology, not the other way around.” – Steve Jobs One critical aspect that retailers can often neglect is the post-purchase experience for customers. In retail, it’s not uncommon for companies to adopt the latest shiny tech to wow customers , yet what happens after a sale is arguably more impactful on long-term business success.

Customer Loyalty 130

Customer Loyalty Customer Merchant Services Shipping Costs 130

Fabric

FEBRUARY 29, 2024

Welcome to our recap of fabric’s special Valentine’s Day LinkedIn Live event. In this webinar, Mike Micucci, CEO at fabric, joined Kimberley Zatlyn, VP of Product Marketing at fabric, to introduce fabric OMS , a powerful order management system (OMS) that enables retailers to streamline real-time inventory and order fulfillment. The discussion centered on order management, which is the heartbeat of any e-commerce business.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Demo 130

Fabric

FEBRUARY 22, 2024

With fabric OMS, any retail operator can configure order routing rules to reduce order errors, get closer to customers, and reduce shipping expenses. As businesses grow, so does the complexity of allocating resources to fulfill customer orders across multiple locations. While introducing more fulfillment centers can increase your capacity and get you closer to customers, it can also become a logistical challenge that can negatively impact operations.

Fulfillment 100

Fulfillment Shipping Costs Order Fulfillment eCommerce 100

Fabric

FEBRUARY 13, 2024

Unleashing the Power of Modern Architecture: Why Flexibility and Scalability Matter In today’s rapidly evolving business landscape, staying ahead of the curve requires more than just keeping up with the latest trends. It demands a forward-thinking approach that embraces innovation, flexibility, and scalability. At fabric, we’re committed to providing our customers with a cutting-edge platform built on modern architecture principles and powered by best-in-class cloud environments.

eCommerce Platforms 130

eCommerce Platforms eCommerce Omnichannel Operations 130

Fabric

FEBRUARY 9, 2024

“Inventory is fundamentally evil. You kind of want to manage it like you’re in the dairy business. If it gets past its freshness date, you have a problem.” Tim Cook, CEO at Apple For retailers, improving inventory health sounds simple enough. The balancing act involves optimizing stock levels to meet customer demand while efficiently managing costs.

Improvements 130

Improvements Shipping Costs eCommerce Fulfillment 130

Fabric

JANUARY 31, 2024

The latest feature makes it easier than ever to get real-time event updates for your e-commerce business. Today, fabric is releasing a new feature: a self-service webhooks solution for e-commerce events. This feature simplifies integrations to fabric’s native order management system (OMS) and other services, enabling retailers to onboard to fabric faster and improve their end user experience.

Merchant Services 130

Merchant Services eCommerce Subscription Events 130

Fabric

JANUARY 19, 2024

When it comes to retail, customers want more than just the freedom to shop anywhere, anytime. To deliver truly world-class online experiences in today’s instant gratification economy , enterprise retailers need to meet the needs of customers by: Having the right products they want in stock Offering a variety of convenient fulfillment options Delivering orders quickly and accurately With the recent launch of fabric Order Management System (OMS) , OMS and dropship services are now integrated nativ

Shipping Costs 130

Shipping Costs Multi-channel eCommerce Fulfillment 130

Fabric

JANUARY 16, 2024

NEW YORK – NRF 2024 – Jan. 16, 2024 – fabric , the creators of the next-generation commerce platform, today announced the availability of fabric Order Management System (OMS). Native to the fabric commerce platform, fabric OMS unlocks commerce services like dropship, to streamline real-time inventory and order management. This combination reimagines the commerce platform, enabling retailers to reduce stockouts and increase turnover and customer satisfaction by empowering customers, service agent

eCommerce 130

eCommerce eCommerce Platforms Retail Fulfillment 130

Fabric

JANUARY 16, 2024

The post fabric Launches Industry-First Commerce Platform With Native OMS, Supercharging Retailer Conversions And Outcomes appeared first on Headless E-Commerce Platform | fabric.

eCommerce Platforms 246

eCommerce Platforms eCommerce Retail 246

Fabric

NOVEMBER 13, 2023

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

eCommerce 130

eCommerce Demo Marketing Technology 130

Fabric

DECEMBER 22, 2023

Happy Holidays from fabric! This season, don’t let your legacy monolithic tech stack land you on the naughty list. Modern commerce services can enrich the customer experience and get you on the nice list! Read on to learn how. With the hustle and bustle of the Cyber 5 shopping season still fresh in retailers’ mind, and as we enter the home stretch of this holiday season, it’s important to take a moment to reflect on what worked and what still needs improvement for the overall customer shop

Merchant Services 130

Merchant Services Shipping Costs eCommerce Retail 130

Fabric

DECEMBER 15, 2023

Welcome to our recap of fabric’s recent LinkedIn Live event, where Jon Reily, Bounteous’ SVP of Commerce & Loyalty, joined Lori Howitt, fabric’s Senior Solutions Consultant, to discuss how retailers can meet the needs of customers in this age of instant gratification. In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innov

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Fabric

DECEMBER 6, 2023

Managing inventory (keeping track of what’s in stock) in real-time (instantly) is crucial for retailers to sell against their product assortment effectively. In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative. Today’s retailers, grappling with the complexities of distributed inventory networks and multifaceted sales channels, require a solution that is both effective and intuitiv

Omnichannel 130

Omnichannel Multi-channel Retail eCommerce Platforms 130

Fabric

NOVEMBER 28, 2023

We’re turning speed into a competitive advantage for large omnichannel retailers. For retail businesses, the ability to operate fast and at scale is critical. Anything that limits or slows down the shopping experience could mean the difference between an engagement or a bounce, a conversion or abandonment, or a lifetime customer versus a lost customer.

eCommerce Platforms 130

eCommerce Platforms eCommerce Merchant Services Retail 130

Fabric

NOVEMBER 17, 2023

Setting a new standard for delivering seamless customer experiences Today’s retailers face a constant balancing act: providing innovative solutions to enhance the customer journey, but also streamlining back-end operations. According to PwC , nearly 80% of American consumers say that speed, convenience, knowledgeable help, and friendly service are the most important elements of a positive customer experience.

Merchant Services 147

Merchant Services eCommerce eCommerce Platforms Customer Loyalty 147

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retail operations. The best platforms not only offer all the core commerce functions that are critical for retailers, but they also provide seamless integrations with third-party systems and have scalable cloud-based architecture to ensure optimal performance.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Fabric

OCTOBER 26, 2023

Venture capitalist Marc Andreessen famously once said that software is eating the world. But dig a little deeper, and you’ll find that APIs are what allow modern systems to talk to each other, exchange data, and share services. Therefore, increasingly sophisticated APIs are actually the driving force behind the rapid rise of data-driven applications.

eCommerce 130

eCommerce X-cart Merchant Services Payment Services 130

Fabric

OCTOBER 12, 2023

Sneak peaks and previews into some of the most electrifying trends in tech is one of the perks of having a finger on the pulse of e-commerce. From the rapid proliferation of mobile shopping to new omnichannel retail models , the buzz surrounding the future of commerce has never been more exciting. But look past these innovations, and the untold story that’s percolating below the surface is the rise of commerce platforms-as-a-service (PaaS) and the acceleration towards the end of replatforming.

eCommerce Platforms 130

eCommerce Platforms eCommerce Technology Operations 130

Fabric

OCTOBER 2, 2023

API endpoints in e-commerce serve as specific URLs or URIs that enable communication and data exchange within an e-commerce system. They are vital components that facilitate various functionalities and interactions in e-commerce development. There has been exponential growth in the number of API endpoints being created and used in recent years. According to the State of the API Economy report by Apigee (Google Cloud’s API management platform) in 2020: “The number of publicly available APIs

eCommerce 130

eCommerce Payment Services Document Shopping Carts 130

Fabric

SEPTEMBER 22, 2023

In system design, a monolithic architecture refers to a design where all components and functionalities of a system are tightly integrated. In e-commerce, monolithic designs lead to unified and self-contained systems that handle various aspects of an online store, including catalog management, cart and checkout, payment processing, order management, customer management, and more.

eCommerce 130

eCommerce Payment Services Merchant Services eCommerce Platforms 130

Fabric

SEPTEMBER 12, 2023

Modern e-commerce is continually changing, spurred, in part, by shifting consumer trends. Before the ubiquity of mobile devices like smartphones and tablets, the success of e-commerce hinged on consumers’ access to personal computers. Today, 66% of online shoppers use smartphones to make e-commerce purchases, compared to 41% who use laptops and 25% who use desktop PCs.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

Fabric

SEPTEMBER 5, 2023

Before the rise of omnichannel fulfillment , the act of someone handing you an order in your vehicle was mostly limited to drive-in restaurants and drive-thru windows. Yet today, curbside pickup has quickly become one of the more popular fulfillment strategies offered by omnichannel e-commerce retailers and it has transformed the way customers interact with businesses, providing a more seamless and convenient shopping experience.

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

Fabric

AUGUST 30, 2023

What is good design? In your day-to-day life, you might not think about good vs. bad design, but you inherently feel it. When it’s good, a button or navigation feels like it almost anticipates your next move, taking you exactly where you expect to go. When it’s bad, you get lost in trying to figure out what to do next rather than the job you actually set out to do.

Merchant Services 130

Merchant Services eCommerce Platforms eCommerce Arts 130

Fabric

AUGUST 21, 2023

What is good design? In your day-to-day life, you might not think about good vs. bad design, but you inherently feel it. When it’s good, a button or navigation feels like it almost anticipates your next move, taking you exactly where you expect to go. When it’s bad, you get lost in trying to figure out what to do next rather than the job you actually set out to do.

Merchant Services 130

Merchant Services eCommerce eCommerce Platforms Arts 130

Fabric

AUGUST 21, 2023

We are thrilled to welcome Mike Micucci as the new CEO of fabric Commerce. Mike’s appointment comes after a meticulous search by our Board of Directors, and we are confident that his leadership will guide fabric through an exciting new chapter of innovation and growth. “Joining fabric is an honor and an exhilarating opportunity. The opportunity to collaborate with this talented team of e-commerce experts and visionary investors feels like a homecoming as I return to my e-commerce roots. fa

eCommerce 130

eCommerce eCommerce Platforms Technology Management 130

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. Additionally, there’s one potent omnichannel fulfillment approach that retailers are rapidly adopting as well: buy online, pickup in-store.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Fabric

AUGUST 8, 2023

E-commerce is here to stay. The digital marketplace continues to reshape the retail landscape, offering unparalleled convenience and access to a global customer base. In 2022, US e-commerce sales topped $1 trillion , while global e-commerce sales soared past $5.7 trillion. According to Insider Intelligence, 24% of retail purchases are expected to take place online by 2026.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Fabric

JULY 26, 2023

When asking shoppers about their experiences with online shopping, it is common to hear about frequent encounters with “out of stock” situations. In 2022, over half of global online shoppers reported being unable to purchase the products they wanted, and almost 60% felt that unavailability issues impacted their shopping behavior. These issues have led to major consequences for retailers.

Merchant Services 130

Merchant Services eCommerce Fulfillment Shipping Costs 130

Fabric

JULY 13, 2023

During the COVID-19 pandemic, enterprise omnichannel retailers faced notable challenges (and opportunities) due to disruptions in the supply chain. According to The Federal Reserve Bank of New York’s Global Supply Chain Pressure Index (GSCPI), which includes key metrics such as shipping prices, delivery times, and backlogs, supply chain stress soared to severely elevated levels from 2020 to 2022.

Omnichannel 100

Omnichannel Fulfillment Payment Services Shipping Costs 100

Fabric

MAY 2, 2023

At fabric, one of our guiding ethos is, “We work and build as if we are customers.” We pride ourselves on working as if our customers are sitting at the table with us, and we are only happy when our customers are happy. As part of that commitment, we regularly analyze how we can make our product experience more intuitive. Recently, we revisited the names for a specific group of fabric’s product modules within the Copilot experience – PIM, XM, OMS, CDP, and Member.

eCommerce Platforms 130

eCommerce Platforms eCommerce Document Customer 130

Fabric

MAY 2, 2023

We live in an analytics-oriented business world. Organizations spend billions to ensure that every single data point facilitates informed decisions. In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. However, the massive increase in overall data and data diversity requires new compute and storage technologies.

eCommerce 130

eCommerce Payment Services Information eCommerce Technology 130

Fabric

MAY 9, 2023

Headless commerce is an e-commerce architecture where the front-end presentation layer of the online store is decoupled from the back-end functionality, allowing for greater flexibility, customization, and scalability. It enables businesses to take advantage of all the features and incoming data sources they want, but managing it all can become overwhelming.

eCommerce 130

eCommerce Payment Services Management eCommerce Platforms 130

Fabric

MAY 17, 2023

SNIPES is one of the most dynamic and fastest growing sneaker and streetwear retailers in the world and has grown into a globally-renowned brand, boasting partnerships with stars like DJ Khaled, 21 Savage, and more. Since launching its first store in Essen, Germany in 1998, SNIPES has expanded operations across Europe and the U.S. and opened over 300 physical stores dedicated to its sneaker and streetwear-focused customers in the United States alone.

eCommerce 130

eCommerce eCommerce Platforms Shipping Costs EDI 130

Fabric

MAY 24, 2023

As part of fabric’s continued effort to provide an end-to-end Copilot experience that is simple and secure for users, we are delivering updates to our login flow and admin controls. These changes will make it easier to log into Copilot, navigate between accounts, and set up security measures that protect your business. What’s changing? Simplified Login with OTP Protection Starting with the login experience, we’ve eliminated the need for an ‘Account ID.

Improvements 130

Improvements eCommerce Platforms eCommerce Management 130

Fabric

MAY 24, 2023

Software engineers working in e-commerce are frequently faced with the decision of building or buying a pricing engine. While developing a pricing engine in-house may appear to be the ideal option, it frequently necessitates a significant investment of resources. In most cases, buying third-party software lets you get your products into the hands of consumers faster and generally ensures that the software will have more extensive support throughout its lifecycle.

eCommerce 130

eCommerce Shipping Costs eCommerce Platforms Multichannel 130

Fabric

MAY 31, 2023

Promotions engines are essential for creating, tracking, and delivering promotions to customers. According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. A robust promotions engine can significantly reduce operational workload, increase conversion and retention , and make your promotional content more customer-centric, which will in turn generate more revenue.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

JUNE 7, 2023

Dropshipping furniture is fast becoming an attractive business model for many furniture retail brands—especially if you can find trusted, reliable, and high-quality suppliers. Statista found that the global furniture market hit $694.32 billion in 2022 and is expected to continue increasing at a compound annual growth rate (CAGR) of 5.02% through 2027.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130