What Main Street Can Learn from Wall Street: Retail Businesses Should Look to the Trading Floor for Inspiration
Retail TouchPoints
AUGUST 22, 2022
In one example, an apparel brand observed that its customer churn was increasing and attempted to slow the decline with aggressive win-back promotions. Making sense of this data is critical to knowing where to focus attention and take quick action. Ross has spent the last 20 years in the ecommerce world.
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