GetElastic
SEPTEMBER 15, 2021
B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.
Retail TouchPoints
MAY 23, 2023
Initially known for its Merino wool-crafted coasters, the brand has ventured into adjacent categories including kitchen, workspace and fashion. Custom “swag” and commercial B2B sales are two other growing areas of the Graf Lantz business. She added that the wholesale team has mapped the entire U.S.
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Smile.io
APRIL 14, 2020
Using user-generated content like reviews or social media posts is a great way to build your brand community because both returning and new customers will see that other shoppers were satisfied with their experience and expect a similar experience for themselves. Take Packlane for example -- a custom-design packaging brand.
Smile.io
APRIL 14, 2020
Using user-generated content like reviews or social media posts is a great way to build your brand community because both returning and new customers will see that other shoppers were satisfied with their experience and expect a similar experience for themselves. Take Packlane for example -- a custom-design packaging brand. Teal Poppy.
Payoneer
FEBRUARY 22, 2023
The market is comprised of five major categories: Electronics & Media, Fashion, Furniture & Appliances, Food & Personal Care, and Toys, Hobby & DIY. TradeDepot’s B2B model has attracted $13 million in investment, and Foodlocker has achieved significant revenue growth. The market is expected to grow by 25.5%
Retail TouchPoints
MARCH 30, 2023
Your team wants to do things quickly, test things quickly, and having an experiment-driven approach is really important to success in B2B, B2C or any digital experience.” UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities. View the session on demand.
Kibo
OCTOBER 18, 2021
Firstly, customers are prepared to pay more for a great experience. A recent PwC survey found that there was a “price premium of up to 16% on products and services” and “43% of all customers would pay more for greater convenience.”. Customer retention is another huge benefit of great customer experience.
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