Optimizely

MARCH 29, 2018

You’ve designed a very pretty marketing email and are ready to send it out to a dynamic segment that signed up for a 10% off promotion from your B2C brand. Are you really a data-driven B2C marketer? Below we pose three important questions to help you understand whether your marketing strategy is making the most of your customer data.

B2C 247

B2C Marketing Multi-channel Customer Data 247

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. That’s more than 6 times the value of B2C ecommerce. There are a lot of factors that overlap between B2C and B2B selling. trillion (as of 2019). Built-in SEO.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Ecommerce Platforms

SEPTEMBER 16, 2019

The Keyword planner helps you make good strides for your B2C website. For B2C setups, you can never go wrong with it's blogging functionality. Customer Loyalty Program. This is one of the most common ways to maintain repeated customers. Unlike B2C, B2B transactions occur between two businesses entities.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Kibo

MAY 20, 2014

Of course, your customers don’t care about APIs. Perfect Sync empowers your support and sales associates to access up-to-the-minute product and order information and offer targeted promotions and save-the-sale appeasements—culminating in increased brand loyalty and sales.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Optimizely

JULY 31, 2018

Where to start: Earn More Media Exposure at Any Level — A crash course in how to get your ecommerce business—large or small—the media and PR attention you crave. Where to start: How to Attract Customers and Keep Them Forever — Customer loyalty and customer retention go hand-in-hand. Marketplace.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Kissmetrics

AUGUST 6, 2021

This way, you can ensure each touchpoint is meaningful, resulting in a positive CX and, ultimately, higher customer retention rates. Design an Effective Customer Loyalty Program. Part of your customer journey must include creating a customer loyalty program. Define the rules of your loyalty program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Smile.io

SEPTEMBER 10, 2020

Now, it’s time to explain (through your content, of course) why your brand is the best solution to their problem. Consider sending loyal customers larger discount codes via email, sharing smaller coupon codes on social media or using gamification on your site to engage more customers. it means you captured their attention.

Consumer 46

Consumer Social Media SEO Webinar 46

Kibo

FEBRUARY 10, 2021

Customer Lifetime Value. Customer lifetime value evaluates customer loyalty and their value over the course of their relationship with your organization. Loyal customers drive more revenue and have higher AOVs. Improving this rate can have a positive impact on your average order value.

Recommendation 62

Recommendation Shipping Costs eCommerce Mobile 62

Optimizely

SEPTEMBER 12, 2017

First, an anonymous user browses your site, then makes a purchase, then another, and slowly but surely becomes a loyal customer. This is the customer lifecycle, and understanding the ins and outs of this ever-changing process is the key to effective B2C marketing. However, you can break down customer lifecycle even further.

eCommerce Marketing 315

eCommerce Marketing Customer Marketing eCommerce 315

Optimizely

MAY 6, 2019

Much like the phases of the moon, your buyers go through a series of stages as they engage with your B2C brand. First, an anonymous user browses your site, then makes a purchase, then another, and slowly, but surely, becomes a loyal customer. Outline Your Customer Lifecycle. One Purchase.

eCommerce Marketing 170

eCommerce Marketing Customer Marketing eCommerce 170

BigCommerce

NOVEMBER 13, 2017

Customer Loyalty. Customer Lifetime Value. For creating a content asset that drove thought leadership, revenue and customer loyalty. Berlitz : Selling online courses to modern ecommerce shoppers. Restaurantware : B2B & B2C in a single dashboard. Silver Jewelry Club has you beat. Time Saved.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Optimizely

MARCH 25, 2019

Zam is a data science-powered marketing assistant that lives inside the Zaius B2C CRM platform. Zam is constantly analyzing all of your customer data and serving up predictive and prescriptive insights that — with one click — you use to interact directly with the right customers and offer the right products at the right time.

Marketing 79

Marketing Customer Data B2C Demo 79

BigCommerce

NOVEMBER 2, 2017

This post will teach you exactly how to do that, subsequently increasing sales, revenue, and customer loyalty. How to Drive Ecommerce Traffic and Convert Customers. Ecommerce is, of course, no different. How to bring people back. How to measure and report. How to repeat that success. Here are a few things you’ll discover.

eCommerce 420

eCommerce Social Media BigCommerce Mobile 420

BigCommerce

JULY 25, 2017

In total, I’ve interviewed upward of 252 brands over the course of nearly a decade. With a single sample product, he headed out to a golf course near his home to see if it would work. The old site was losing customer loyalty –– beyond not letting everyone checkout. Folks use this for B2B versus B2C, VIP customers, etc.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

ROI Revolution

MARCH 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. 73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). Last updated March 2, 2021. to reach $9.92 trillion ( DC360 ). in 2019 ( eMarketer ).

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 3, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Amazon is of course emerging as a dominant force in this arena, set to top $52B in gross merchandise volume by 2023. Last updated December 3, 2020. B2B ecommerce sales have grown from $1.1 11/4 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

JANUARY 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. Amazon is of course emerging as a dominant force in this arena, set to top $52B in gross merchandise volume by 2023. Last updated January 5, 2021. B2B ecommerce sales have grown from $1.1

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. 73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). to reach $9.92 trillion ( DC360 ). US online grocery sales surged 54% to reach $95.8

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

NOVEMBER 4, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Many marketing experts expected social media usage to soar over the course of the pandemic due to stay-at-home mandates and people spending more time isolated. Last updated November 4, 2020. 11/4 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JUNE 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. 73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). to reach $9.92 trillion ( DC360 ). US online grocery sales surged 54% to reach $95.8

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. 73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). to reach $9.92 trillion ( DC360 ). US online grocery sales surged 54% to reach $95.8

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. 73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). to reach $9.92 trillion ( DC360 ). US online grocery sales surged 54% to reach $95.8

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MAY 6, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. 73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). to reach $9.92 trillion ( DC360 ). US online grocery sales surged 54% to reach $95.8

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. 73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). Last updated April 8, 2021. to reach $9.92 trillion ( DC360 ). in 2019 ( eMarketer ).

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

OCTOBER 1, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Grocery, office supplies, electronics, and, of course, essential goods are some of the categories that have grown the most online during the pandemic. Last updated October 1, 2020. QoQ in Q2 after a 1.3%

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

JANUARY 5, 2022

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. With the food delivery industry seeing significant gains over the course of the pandemic, DoorDash and Uber Eats are projected to grow by over 40% this year to surpass $57 billion in US sales. to reach $9.92

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

FEBRUARY 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. Amazon is of course emerging as a dominant force in this arena, set to top $52B in gross merchandise volume by 2023. Last updated February 2, 2021. B2B ecommerce sales have grown from $1.1

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

OCTOBER 7, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. 73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). to reach $9.92 trillion ( DC360 ). US online grocery sales surged 54% to reach $95.8

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. 73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). to reach $9.92 trillion ( DC360 ). US online grocery sales surged 54% to reach $95.8

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

JULY 2, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Brands that stayed on course with their spending have seen online sales steady out after an initial dip. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

NOVEMBER 4, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. 73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). to reach $9.92 trillion ( DC360 ). US online grocery sales surged 54% to reach $95.8

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

AUGUST 4, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Brands that stayed on course with their spending have seen online sales steady out after an initial dip. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

SEPTEMBER 9, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Brands that stayed on course with their spending have seen online sales steady out after an initial dip. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147