Optimizely

MAY 15, 2018

But, with more than 130 sessions and more than 600 technology vendors, it can be difficult to pick out what you should see, what topics and trends will be most valuable to your ecommerce brand, and where you should focus. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture. What’s Next: Social.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Optimizely

AUGUST 31, 2017

As a B2C marketer, you habitually send out emails that say “Hi [Your Name]”, offer Facebook ads that show products buyers clicked on, but never bought, and send push notifications based on current location. Your ecommerce business relies on this type of technology-driven personalization for one reason: it’s incredibly effective.

eCommerce 199

eCommerce B2C Gifts Marketing 199

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

Examine Your Marketing Technology Stack. Since the pandemic, many retailers have adopted new technologies to communicate with customers through new channels, offer new delivery and pickup options, and highlight free cancellation policies or automated refund systems to give your customers an added sense of security.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Ecommerce Platforms

FEBRUARY 23, 2021

Since Enterprise companies have more demands to deal with, including higher order numbers and more customers, they need more software too. Some companies use open-source technology to build the functionality that they need from scratch, while others search for off-the-shelf ecommerce solutions that come with their own enterprise option.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Optimizely

JUNE 29, 2017

While Razorgator continually goes the extra mile to deliver superior customer experience and support, their veteran marketing team knew that in order to maximize growth, they needed to understand why and how their customers are buying, engage them in real-time with more personalized content, and coordinate communications across channels and devices.

B2C 150

B2C Events Channel Customer Data 150

Kibo

APRIL 26, 2022

A pivot to omnichannel shopping is also being adopted by consumers. The front-end and back-end tools are separate, so your marketing team can create and deliver customized content (no coding skills required) while your developers can work separately on expanding and maintaining your website’s back-end functionality.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Ecommerce Platforms

JANUARY 12, 2021

The possible applications of technology for a better and more personalized shopper experience in Next-Gen stores are endless. NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. What is Oracle NetSuite?

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Kibo

DECEMBER 14, 2021

To meet the demands of this unique consumer and help capture the generation’s growing spending power, retailers must continue to invest in new technologies and digital shopping experiences. The omnichannel customer journey, for example, appeals to millennials who are known to value convenience and speed above all else.

Social Media 62

Social Media Retail Mobile Omnichannel 62

Kibo

MAY 20, 2014

Kibo is putting an end to that with its Perfect Sync technology. Our Perfect Sync technology represents a key differentiator in providing a flexible, streamlined solution for online and offline retail fulfillment. But legacy eCommerce platforms often suffer from poor communication between the front-end and OMS.

White Paper 62

White Paper B2B Shipping Costs B2C 62

GetElastic

JANUARY 13, 2019

The growing use of conversational commerce highlights how more businesses are meeting customers inthe moment to create a better experience. For example, enterprises are increasingly relying on chatbots, AI and emerging technology to assist customer enquiriesand sales. Consider how a customer engages with your brand today.

Customer Experience 150

Customer Experience Customer Multichannel Social Media 150

Fabric

NOVEMBER 2, 2023

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. Enterprise e-commerce platforms can help businesses comply with the Payment Card Industry Data Security Standard (PCI DSS).

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Optimizely

MAY 8, 2018

If you don’t know your customer behavior intimately, you definitely should. As a B2C marketer, you want to know as much as possible about your customer’s buying habits, including their first purchase, their last purchase, their customer lifetime value, and much more. Probably your access to accurate customer data.

B2C 186

B2C Customer Customer Data Definition 186

Kibo

NOVEMBER 1, 2021

Omnichannel shopping isn’t just a passing trend. It represents the new normal in how B2B and B2C consumers research, purchase, and acquire products. To do this, you need a robust omnichannel fulfillment strategy and the right order management software to support it. What Is Omnichannel Order Management?

Omnichannel 114

Omnichannel Management Multichannel B2C 114

Optimizely

MARCH 27, 2018

Shoptalk 2018 was huge — the world’s largest conference for B2C, retail, and ecommerce innovation sold out for the third time in a row with more than 8,500 attendees from some of the biggest brands in the world. Omnichannel takes over the organization. “To AI is still not fully autonomous. “AI But we’re not there yet.”.

B2C 150

B2C Omnichannel Channel Customer Experience 150

Kibo

MAY 5, 2021

This omnichannel approach enables retailers to centralize their technologies with a single solution. By doing this, retailers can better understand their customers and deliver personalized experiences at scale. Business Intelligence for Meeting Customer Expectations. Customer Success Stories. That’s no accident.

Technology 62

Technology eCommerce Fulfillment Omnichannel 62

Ecommerce Platforms

MARCH 9, 2023

Zoho CRM supports: B2C companies : B2C companies with shorter customer lifecycles can access features like instant surveys, lead management, marketing automation and more. Zoho CRM Features: Sales force Automation One of the first, and most important features of Zoho CRM is the salesforce automation technology.

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Optimizely

OCTOBER 26, 2017

As a B2C marketer, this makes it tough to track how your customers actually interact with your brand. At the same time, it’s vital to understand your customer behavior so you can personalize your marketing to each customer. This is a huge amount of data for you to keep track of as a B2C marketer.

Customer 186

Customer B2C Customer Data Mobile 186

Kibo

OCTOBER 5, 2021

McKinsey notes that when grocery companies successfully delivered personalized interactions to a large segment of their customers, they achieved a 1-2% lift in sales. This lift was even higher for other retailers, with increases driving higher loyalty and share-of-wallet among existing customers. AI facilitates and enables scalability.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

Optimizely

OCTOBER 19, 2017

If a customer ignores all your emails, hasn’t visited your site, and hasn’t made another purchase, it’s clearly time to intervene. As a B2C marketer, it’s your job to keep all of your buyers happy and excited about your newest products. That means keeping them engaged with your brand at all times. Track engagement over time.

Customer 306

Customer Channel B2C Omnichannel 306

Optimizely

AUGUST 27, 2019

Last week, eTail East 2019 was back in Boston with four days of retail and ecommerce insights from top B2C marketers. The Zaius team came prepared with plenty of cookies, and we even sat in on some sessions in between confessionals to cheer on our customers. . So many Zaius customers sharing their stories at #eTailBoston !

Channel 150

Channel Department Stores B2C Recommendation 150

Kibo

JUNE 16, 2022

The goal of composability is to help businesses scale, innovate, and adapt without constantly recreating their entire technology infrastructure. But composability isn’t just focused on technology. From a technology perspective, the microservices and/or PBCs are the building blocks. Here’s the distinction: Microservices.

Payment Services 62

Payment Services Shipping Costs Fulfillment Omnichannel 62

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Optimizely

JUNE 28, 2018

Yes, there are a million moving parts to juggle, not to mention the stamina and creative aplomb it takes to pull off successful B2C marketing campaigns and grow your online business. Customer relationship management (CRM) – Software that centralizes your customer data to organize and automate customer relationships across the business.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

BigCommerce

APRIL 24, 2018

For most growing mid-market businesses, this technology is typically provided by BigCommerce, Magento, Salesforce Cloud Commerce (formerly Demandware) or Shopify. Discover why brands like SONY and PEPSICO use open SaaS to tackle: Direct-to-Consumer & B2C Implementations. How do you import/export catalog & customer data?

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

Kibo

NOVEMBER 23, 2021

CDPs aggregate large amounts of customer data and help companies create personalization experiences. But collecting and centralizing data is only the first step in creating personalized experiences. In either case, delivering optimal personalized experiences requires the right technology.

Customer Data 62

Customer Data Technology eCommerce Technology Omnichannel 62

Kibo

JANUARY 16, 2023

With composability, retailers can be agile and flexible, and only implement the capabilities they need to meet customer expectations. You want an ecosystem that allows you to leverage best-of-breed technology and partners,” said Ava. What your architecture and technology should do is empower your team, not hinder them,” said Ava.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

Kibo

JUNE 30, 2022

Below, we provide an essential guide to social commerce—what it is, why it’s important, and how modern technology can help you deliver a seamless commerce experience across all social platforms. To work, it needs to be connected to a comprehensive omnichannel commerce strategy. marketplaces and your online storefront). .

Social Media 62

Social Media Payment Services Point of Sale Channel 62

BigCommerce

OCTOBER 20, 2017

personalized customer pricing. It sounds complicated –– and in theory it is –– but the technology enabling B2B businesses to get online fast, streamline backend operations and free up employee time to further grow the business is changing the hearts and minds of diehard outbound B2B sellers. LTL shipping. and recurring bulk shipments.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Ecommerce Platforms

OCTOBER 14, 2019

The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals. The problem?

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Inflow Insights

JUNE 9, 2021

We’re waiting to see what their new omnichannel features will bring to the table and how that can help eCommerce stores reach their sales goals. And the fact that they’re focused 100% on B2C eCommerce makes them an intriguing player in the market. Disappointments. Omnisend doesn’t have a lot to be disappointed about.

eCommerce Marketing 81

eCommerce Marketing eCommerce Marketing Payment Services 81

Pivotree Blog

NOVEMBER 7, 2022

Before we go any further, a fair warning: you’ll see the term omnichannel in this article more than once. However, this isn’t your mother’s omnichannel experience. In frictionless commerce, the “Buy” phase shifts omnichannel into something modern, even futuristic at times. . Our approach is unique.

Shipping Costs 52

Shipping Costs Payment Services Shipping Omnichannel 52

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Omnichannel retailers Kohl’s and Nordstrom Inc. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Industry-spanning partnership software and technology to scale your profitable growth. Technology.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JULY 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Industry-spanning partnership software and technology to scale your profitable growth. Technology.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. Omnichannel retailers Kohl’s and Nordstrom Inc. of all retail sales.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JUNE 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Technology.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158