Omnisend

JANUARY 8, 2024

Here are some tips to make your loyalty program effective: Make it easy for customers to sign up Create a space for customers to share their thoughts and preferences. Rewards from loyalty and referral programs drive repeat purchases. You can send post-purchase emails and drip campaigns based on customer data and behavior.

Customer 88

Customer Customer Retention Social Media X-cart 88

Kibo

DECEMBER 14, 2021

Another study found that millennials make 54% of their purchases online and that millennials like to compare product features and prices. They also think it is easier and more convenient to research by themselves or message customer support than going to a brick-and-mortar store and asking salespeople for help.

Social Media 62

Social Media Retail Mobile Omnichannel 62

Kibo

MAY 20, 2014

And be sure to check out our white papers and case studies to find out how Kibo can help your business compete and win in today’s competitive retail landscape. B2B Ecommerce Start Building the eCommerce Platform Designed For You What can you do when a platform is built for you to customize shopping experience?

White Paper 62

White Paper B2B Shipping Costs B2C 62

Kissmetrics

AUGUST 6, 2021

This way, you can ensure each touchpoint is meaningful, resulting in a positive CX and, ultimately, higher customer retention rates. Design an Effective Customer Loyalty Program. Part of your customer journey must include creating a customer loyalty program. Define the rules of your loyalty program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Optimizely

FEBRUARY 6, 2018

Personalized marketing isn’t just about effectively targeting your potential customers — it directly impacts your bottom line. According to a study by Accenture , personalization failure cost B2C businesses $756 billion in the US alone. Your customers like to feel like people, not numbers on your list. .

Marketing 277

Marketing B2C Customer Data Channel 277

Kibo

OCTOBER 5, 2021

Retail brands aspire to achieve individualization because it significantly boosts revenue, increases customer loyalty, and improves the overall experience for customers. In one recent study of 1000 consumers, 80% indicated they want personalization from retailers. Omnichannel Personalization.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Kibo

SEPTEMBER 14, 2021

This is nearly twice the size of the global B2C market, which was valued at just under $3.7 The pandemic accelerated the shift from offline to online purchases for both B2B and B2C retailers, but B2B is outpacing B2C growth by nearly 200%. The global B2B ecommerce market was worth $6.6 trillion USD last year.

eCommerce Platforms 62

eCommerce Platforms Payment Services B2B eCommerce 62

Ecommerce Platforms

OCTOBER 14, 2019

The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals. The problem?

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Omnisend

JANUARY 5, 2024

You could use user-generated content to increase your brand and product credibility, for example, include customer video testimonials, product reviews, and case studies. And if you’re an ecommerce brand, having a mobile app lets you extend your customer base.

eCommerce 88

eCommerce Payment Services SEO Social Media 88

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. Ecommerce accounted for 45% of Gap’s revenue in 2020, up from only 25% in 2019.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JANUARY 5, 2022

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. Omnichannel retailers Kohl’s and Nordstrom Inc. of all retail sales.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Omnichannel retailers Kohl’s and Nordstrom Inc. While B2C businesses will hopefully start recovering in the coming months, B2B recovery will likely take longer to bounce back.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Omnichannel retailers Kohl’s and Nordstrom Inc. While B2C businesses will hopefully start recovering in the coming months, B2B recovery will likely take longer to bounce back.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Omnichannel retailers Kohl’s and Nordstrom Inc. While B2C businesses will hopefully start recovering in the coming months, B2B recovery will likely take longer to bounce back.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Omnichannel retailers Kohl’s and Nordstrom Inc. While B2C businesses will hopefully start recovering in the coming months, B2B recovery will likely take longer to bounce back.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. Omnichannel retailers Kohl’s and Nordstrom Inc. While B2C businesses will hopefully start recovering in the coming months, B2B recovery will likely take longer to bounce back.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

OCTOBER 7, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

NOVEMBER 4, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 78

eCommerce Social Media Payments Payment Services 78