365 Retail

JUNE 19, 2023

Akeneo , the Product Experience company, today released its 2023 B2C Survey: Product Experience Satisfaction Around the World , an annual mission to understand how consumers make decisions when buying products, how product experiences impact those decisions and what product information is important to them.

Consumer 72

Consumer B2C Merchant Services Omnichannel 72

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 272

POS Omnichannel Webinar Point of Sale 272

RTP blog

APRIL 9, 2018

These investments speak to Nordstrom’s commitment of providing superior service through the omnichannel and personalization capabilities these technologies bring to the table. Blending Online And Offline Nordstrom’s acquisitions further support the importance of omnichannel experiences.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

Optimizely

FEBRUARY 6, 2018

According to a study by Accenture , personalization failure cost B2C businesses $756 billion in the US alone. Done well, personalization is an incredibly valuable tool to enable B2C marketers to boost customer loyalty, increase average order value, and customer lifetime value. Personalize across channels to increase revenue.

Marketing 277

Marketing B2C Customer Data Channel 277

Kibo

OCTOBER 5, 2021

In one recent study of 1000 consumers, 80% indicated they want personalization from retailers. Personalization is important for both B2C and B2B ecommerce experiences. It can also enhance omnichannel fulfillment strategies (e.g., Omnichannel Personalization. AI facilitates and enables scalability.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

GetElastic

APRIL 11, 2023

According to a study , over $1.65 In this headless commerce trend, blockchain integration can be used for supply chain management, smart contracts, and secure payment processing in both B2B and B2C contexts. They also play well with headless commerce setups and facilitate the building of complex omnichannel systems.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Ecommerce Platforms

DECEMBER 20, 2021

B2B eCommerce and B2C businesses acting as manufacturers, distributors, or wholesalers face many challenges, the most important of which is ensuring their customers are happy. We'll cover lots of information, but let's start this Sana Commerce review with a consolidated pro-cons list: Pros: It's suitable for B2B and B2C businesses.

Payment Services 211

Payment Services B2B Shipping Costs B2C 211

Kissmetrics

MARCH 30, 2018

According to a recent study by Statista , retail e-commerce sales worldwide reached $2.4 Interestingly, this growth pattern is not solely a retail B2C phenomenon. trillion, which is 235% higher than B2C. You have probably heard the term omnichannel before. trillion in 2017 and are expected to reach 4.9 trillion in 2021.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Here are 5 tips for building an innovative, omnichannel customer experience to satisfy today’s demanding multi-touch consumers: 1.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

GetElastic

JULY 22, 2019

An omnichannel approach can help retail-based retailers in a number of ways. Studies show that businesses who adopt this approach have customer retention rates 91 percent higher than competitors who do not. The main concept behind omnichannel commerce is providing consumers with a seamless retail experience.

Omnichannel 161

Omnichannel Fulfillment Social Media Clothing 161

Optimizely

DECEMBER 5, 2017

In our recent study , we found that customer lifecycle marketing is not a focus for most B2C marketers. However, it’s up to you as a B2C marketer to drive the conversions from the first step to the last step, building long-term customer engagement. However, many brands are not doing this at all. Automate messages in real-time.

eCommerce 150

eCommerce B2C eCommerce Marketing Channel 150

Pivotree Blog

JULY 5, 2023

Since the establishment of the new omnichannel B2B platform, we have been able to respond to these demands with more agility, and our customers have been reporting an immediate improvement in their user experience.

B2B 52

B2B Customer B2C Supplies 52

Retail TouchPoints

JUNE 7, 2023

In this final installment of our Stimulate Retail series, we’ll explore ways businesses, whether B2C or B2B, can fill the sensory void online with new technologies capable of transferring the sensations consumers have interacting with brands in real life into the digital world. 2006; Simmons et al.

Technology 264

Technology Retail Customer Experience Presentation 264

Kibo

SEPTEMBER 14, 2021

This is nearly twice the size of the global B2C market, which was valued at just under $3.7 The pandemic accelerated the shift from offline to online purchases for both B2B and B2C retailers, but B2B is outpacing B2C growth by nearly 200%. The global B2B ecommerce market was worth $6.6 trillion USD last year.

eCommerce Platforms 62

eCommerce Platforms Payment Services B2B eCommerce 62

Ecommerce Platforms

JANUARY 4, 2023

There’s also convenient access to a range of omnichannel sales options. Specially optimized for omnichannel experiences. You can create a powerful B2C, B2B, or D2C sales environment, with easy integrations with your back-end systems. Endless front-end technology already included. Strong ability to customize with endless options.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

GetElastic

AUGUST 23, 2017

Emerging online markets such as China and India have had double-digit growth rates in ecommerce apparel sales ( Asia Pacific B2C Ecommerce Report, 2016 ). More than 60% said they would be investing more in omnichannel integration, ecommerce and digital marketing.

eCommerce 113

eCommerce Fashion eCommerce Platforms Point of Sale 113

Kissmetrics

AUGUST 6, 2021

Running a hybrid B2B/B2C business? Offer omnichannel customer service : Make it easy for your customers to reach you by being available on multiple communication channels. You must adopt an omnichannel approach to advertising. Omnichannel marketing will ensure that you meet your customers where they are.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Kibo

JUNE 7, 2021

Kibo commerce is the only extensible, unified commerce platform that delivers personalized omnichannel experiences. We’re proud of our role in helping companies realize their omnichannel commerce goals, especially in such a dynamic market. trillion in 2021. Deliver Personalized Experiences. Personalization is important to shoppers.

Multi-channel 62

Multi-channel Omnichannel Order Fulfillment Shopping Carts 62

BigCommerce

MAY 4, 2018

What to Know Before You Go: Skullcandy is a true omnichannel business. UX Case Study: Modern Ecommerce Design with Exxel Outdoors. If you want proof of that, just read how AI has increased B2C revenue for Natori in the first months of 2018 alone. They sell wholesale as well as direct to consumer and on marketplaces like Amazon.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Omnisend

JANUARY 8, 2024

Use these insights to improve your program Personalize the rewards based on the customers’ preferences Prioritize excellent customer service A study by PwC showed that poor customer service is the second most common reason customers fail to make repeat purchases: Image via PwC Strive to go above and beyond to provide excellent customer service.

Customer 88

Customer Customer Retention Social Media X-cart 88

Kibo

JULY 2, 2014

In a recent article , Smith revealed findings from a June 2014 study by UPS and comScore. The chart below highlights some of the key findings from the UPS/comScore study. According to Cooper Smith of businessinsider.com: “Approximately $4 trillion worth of merchandise will be abandoned in online shopping carts this year.”

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

BigCommerce

JUNE 5, 2018

Download this guide to learn how top brands tackle: Direct-to-Consumer & B2C Implementations. Speed to market for international and omnichannel GTMs. And with nearly 30% of the modern web using WordPress, some studies suggest that upward of 25% of freelance developers make their entire salary off of WordPress development.

Payment Services 340

Payment Services eCommerce Marketing eCommerce Marketing 340

Kibo

DECEMBER 14, 2021

Another study found that millennials make 54% of their purchases online and that millennials like to compare product features and prices. The omnichannel customer journey, for example, appeals to millennials who are known to value convenience and speed above all else. Millennial income is expected to reach an estimated $8.3

Social Media 62

Social Media Retail Mobile Omnichannel 62

GetElastic

JUNE 9, 2022

An Accenture study tells us a whopping 91% of consumers will shop brands who not only recognize and remember who they are but also give them relevant offers and recommendations. Their ideal customers are high growth B2B and B2C retailers in the $100M+ total revenue bracket. Headquarters: Boston, MA. Headquarters: Helsinki, FI.

eCommerce 78

eCommerce Recommendation Mobile B2C 78

GetElastic

SEPTEMBER 15, 2021

Joinn Bryan Beck and ecommerce experts from Amazon Business and Elastic Path as they discuss the key to delivering a smooth B2B omnichannel experience. However, it is important that B2B organizations do not become trapped in a B2C personalization mindset. Improved brand reputation. Deliver a smoother B2B experience. Watch the Webinar.

B2B 146

B2B eCommerce Customer SEO 146

Kibo

MARCH 17, 2023

This strategy typically requires a modern order management system that can manage complex inventory and omnichannel distribution models and has extensible fulfillment capabilities. In fact, a study found that optimized order routing can reduce delivery costs from 10-30%.

Fulfillment 62

Fulfillment Operations Shipping Costs Merchant Services 62

Kibo

JULY 24, 2020

Managing all of this while keeping the wheels turning requires robust admin tools that offer multi-layered B2B and B2C management. Kibo’s robust admin capabilities help you manage your site efficiently across B2B and B2C while ensuring users can access what they need and accomplish their goals. Click Here. Advanced Catalog Management.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Kibo

FEBRUARY 18, 2021

A study found that 66% of customers seek out signs of social proof before making online purchases. Therefore, when it comes to omnichannel marketing , sprinkling in a dose of social proof throughout the customer journey can help increase performance and increase trust. Example 5 – Omnichannel FOMO.

Recommendation 106

Recommendation Omnichannel Travel Marketing 106

Omnisend

JANUARY 5, 2024

You could use user-generated content to increase your brand and product credibility, for example, include customer video testimonials, product reviews, and case studies. Case studies and examples Here are three brands with stunning websites: 1. Social proof is another key marketing tactic for websites that boost conversions.

eCommerce 88

eCommerce Payment Services SEO Social Media 88

Kibo

MAY 20, 2014

And be sure to check out our white papers and case studies to find out how Kibo can help your business compete and win in today’s competitive retail landscape. To learn more about Perfect Sync, download this Snapshot. Kibo Blog Our Most Recent Blog Posts Prepare yourself with key insights, guides, datapoints, and more.

White Paper 62

White Paper B2B Shipping Costs B2C 62

BigCommerce

OCTOBER 26, 2017

For international shoppers, the consumption of everyday goods are done via localized marketplaces in a B2C, C2C, or O2O fashion. Today, the omnichannel trend is pressing merchants to quickly deploy solutions that solve for emerging channels and touchpoints consistently. SpringBoard. Be More Than a Product, Become a Lifestyle.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

Kissmetrics

AUGUST 16, 2021

Marketers, particularly B2C marketers , rely on several channels to drive leads to their businesses and boost their conversion rate: SEO paid ads social media email landing pages. You’ll notice that many of these campaigns have similarities, and one, in particular, is the omnichannel approach.

Webinar 349

Webinar Social Media Blog Books 349

Kibo

AUGUST 12, 2021

In fact, an eMarketer study found 37.7% Today, retailers must consider moving away from these multichannel or omnichannel models to unified ones that increase engagement and foster repeat business. Research shows that Amazon has increasingly become the consumer’s first choice for their online product search.

Games 62

Games eCommerce Fulfillment Shipping Costs 62

BigCommerce

APRIL 24, 2018

Discover why brands like SONY and PEPSICO use open SaaS to tackle: Direct-to-Consumer & B2C Implementations. Kibo is an omnichannel platform provider which acquired the SaaS ecommerce platform Mozu in 2016. Here are the results of the study ( in depth here and via screenshot below). Leading Global Brands Choose Open SaaS.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Liveintent

AUGUST 9, 2022

B2C marketers also say brand awareness is the top goal that content marketing helps them achieve. Leverage omnichannel strategies. That’s why it’s important to diversify your marketing mix and leverage omnichannel strategies. And they can do that with brand awareness campaigns.

Social Media 62

Social Media Multi-channel Channel Travel 62

Ecommerce Platforms

APRIL 28, 2018

B2B ecommerce sales are expected to outgrow B2C sales, reaching 6.7 The top three content marketing tactics are blogging (65%), social media (64%), and case studies (64%). 76% of B2B marketers' blog and 73% publish case studies. The average conversion rate of a Facebook ad Is 9.21%. Wordstream, 2017). Smartinsights, 2017).

eCommerce 187

eCommerce Live Chat B2B Social Media 187

Ecommerce Platforms

NOVEMBER 11, 2019

With the B2C structure, a business owner aims at addressing a particular audience directly. After all, a clear-sighted study shows that about 77% of consumers tend to lose interest in a paid loyalty membership way sooner than anticipated. Develop an omnichannel system for your target audience. Starbucks Rewards.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143