Optimizely

SEPTEMBER 20, 2018

Omnichannel marketing campaigns are a powerful driver of sales for B2C and ecommerce brands, but they’re not easy to execute. In fact, 86 percent of ecommerce marketers still have not executed a full omnichannel marketing strategy for their brand. Let your B2C CRM do the heavy lifting! A unified campaign series.

B2C 225

B2C Omnichannel Multi-channel Channel 225

Omnisend

JUNE 6, 2023

Integrate email and SMS marketing to create powerful omnichannel campaigns Start Free Today Omnisend vs Attentive: An overview Attentive is an SMS marketing platform. Omnisend is an omnichannel marketing platform. You can create multi-touchpoint marketing campaigns, leading to higher conversions and ROI.

Live Chat 78

Live Chat Shipping Costs Omnichannel BigCommerce 78

Ecommerce Platforms

FEBRUARY 23, 2021

Since Enterprise companies have more demands to deal with, including higher order numbers and more customers, they need more software too. BigCommerce is a fantastic store for enterprise customers that want to have everything they need in the same place. Great customer support. Let’s take a closer look. BigCommerce Enterprise.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Kibo

APRIL 26, 2022

Instead, consumers continued shopping in multiple ways using multiple channels, with online sales growth up 14% in 2021 from the previous year. A pivot to omnichannel shopping is also being adopted by consumers. It’s API-first, meaning your developers can leverage headless commerce APIs to expand and customize commerce functionality.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Kibo

MAY 19, 2014

Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. And with the proliferation of omnichannel technology in the retail space , today’s shopper can easily access product information anytime, anywhere, making it easier than ever to find the best deals. The answer: Customer care.

Customer 62

Customer Multi-channel B2B Omnichannel 62

GetElastic

DECEMBER 16, 2021

the interface your customers interact with) from the back-end that powers all the business logic for your digital commerce experiences (e.g. Company Overview: Commercetools is the world’s leading platform for next-generation B2C and B2B commerce. product information , cart, checkout, orders, taxes, etc). Headquarters: Seattle, WA, USA.

Magento 113

Magento B2C Merchant Services B2B 113

Ecommerce Platforms

JANUARY 12, 2021

Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. You can customize the calculations and relevant data sets to display or use NetSuite’s preset formats. The NetSuite dashboard also displays data for specific timeframes, locations, and business channels. Accounting. Marketing.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. Incorporating the right apps can revolutionize your online store.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. That’s more than 6 times the value of B2C ecommerce. There are a lot of factors that overlap between B2C and B2B selling. Sell on multiple channels?

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Ecommerce Platforms

MAY 3, 2023

As the “Enterprise” Shopify solution, Shopify Plus offers a host of opportunities to strengthen your sales, and customize your store. You can set up specific accounts for customer service reps, technical administrators, and so on. The question is, how is it actually different to the core Shopify service? What is Shopify?

Shopify 104

Shopify Merchant Services Shipping Costs Payment Services 104

Kibo

JULY 24, 2020

The modern ecommerce platform is designed to help retailers create seamless experiences for customers while also managing the details of online commerce with ease. The right platform can provide the structure that companies need to deliver frictionless commerce to customers while staying connected to the logistics on the back end.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Omnisend

MAY 31, 2023

Reading Time: 11 minutes Dotdigital is a popular customer engagement platform. It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. Omnisend G2 rating : 4.5/5

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

Omnisend

MAY 12, 2023

No one tool can meet the needs of every customer. If you’re looking for more advanced features and omnichannel features, then try a MailerLite alternative, instead. Main features Unlike MailerLite, Omnisend goes beyond email marketing and offers omnichannel marketing options, such as SMS marketing and push notifications.

Live Chat 78

Live Chat Shopify Social Media Omnichannel 78

GetElastic

OCTOBER 21, 2022

With almost 20 years of experience in the eCommerce industry, Carroll is an international keynote speaker and bestselling author, and a world-leading expert on how to grow a business globally using digital channels. His Youtube channel also provides consistent content on all topics relating to eCommerce. Check Out More Content.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Ecommerce Platforms

SEPTEMBER 6, 2018

A certain Michael based in the UK simply used a telephone line to connect a multi-user transaction processor computer to his television and boom! Quite simply, Kooomo means omnichannel. A system that essentially merges multiple sales channels on one platform, allowing users to centrally manage every aspect of their online businesses.

Payment Services 166

Payment Services eCommerce Payments eCommerce Platforms 166

Liveintent

AUGUST 9, 2022

With brand awareness you can nurture audience relationships on a long-term basis and move customers down the funnel. Instead of just prioritizing price and quality, they’re also considering brand values and customer-centric services. B2C marketers also say brand awareness is the top goal that content marketing helps them achieve.

Social Media 62

Social Media Multi-channel Channel Travel 62

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. Why is customer retention so important?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Prisync

MAY 9, 2018

It contains various robust marketing and management tools which give online businesses the ability to create customized webstores according to their business strategies and needs. After founded in 2008, VAIMO has delivered more than 400 projects for both B2C and B2B brands. Let’s dive into the project of Jomeshop. GENE COMMERCE.

eCommerce 52

eCommerce Magento eCommerce Platforms Merchant Services 52

Optimizely

JULY 5, 2018

If you’re in B2C marketing — especially email marketing — you’ve likely seen an incredibly complex decision tree at some point. However, decision trees and flow charts can quickly become overwhelming, confusing, and make it tough to gauge the performance of your B2C marketing. Lack of cross-channel visibility.

Omnichannel 218

Omnichannel B2C Multi-channel Channel 218

Ecommerce Platforms

OCTOBER 26, 2021

The eCommerce service is an omnichannel commerce platform that provides the power of large-scale businesses to mid-size brands. BetterCommerce is a large-scale enterprise-grade omnichannel solution for eCommerce built to empower retailers to maximize revenue, stay ahead of the competition, and be more efficient. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Fabric

NOVEMBER 2, 2023

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. Customization options allow businesses to build more unique and personalized shopping experiences for customers.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. Or ask a customer for their email address, or deliver a promotion?

POS 256

POS Omnichannel Webinar Point of Sale 256

Optimizely

JUNE 12, 2018

Unfortunately, too many B2C brands take this same approach to email marketing. That’s exactly why you need to stop relying on email alone and branch out into new channels instead. Email is just one of many ways to engage buyers, and you have to spread out your communications to your audience across multiple channels and platforms.

Channel 225

Channel Multi-channel Books Omnichannel 225

Ecommerce Platforms

JANUARY 4, 2023

The best headless ecommerce platforms are rapidly grabbing the attention of business owners looking to stand out from the crowd with unique customer shopping experiences. Headless ecommerce platforms stand as one of the powerful tools business leaders can potentially use to delight and convert their customers.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

Fabric

SEPTEMBER 12, 2023

Headless commerce lets brands deliver seamless experiences across sales channels, providing a consistent customer journey regardless of where and how a customer embarks upon it. Changing consumer trends highlight the importance of omnichannel retail initiatives. Why is headless commerce important?

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

Ecommerce Platforms

MARCH 9, 2023

In this Zoho CRM review, we’ll be walking you through one of the top-rated customer relationship management tools on the market. Feature-rich and easy to use, Zoho CRM supports around 250,000 businesses across 180 countries to ensure you can convert more leads, grow revenue, and engage with customers. What is Zoho CRM?

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. And for good reason.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Kibo

SEPTEMBER 7, 2021

The terms omnichannel and multichannel have become the default ways of discussing modern retail. Multichannel focuses on finding the place that your customers engage with your brand the most, and maximizing the potential of this engagement. How Does Omnichannel Compare to Multichannel. But what’s the difference between them?

Multichannel 62

Multichannel Omnichannel Multi-channel Social Media 62

Omnisend

JANUARY 19, 2024

Challenging scalability with pricing changes : Unlike some of its competitors, BigCommerce requires customers to upgrade when sales hit a specific threshold. For example, if annual online sales exceed $180,000, customers must upgrade from the Plus plan to the Pro plan, which is a price jump from $105 a month to $399 a month.

BigCommerce 88

BigCommerce Payment Services Shipping Costs Volusion 88

GetElastic

AUGUST 25, 2021

APIs can be described as the connective tissue that enables a multi-solution architecture to deliver business value. This enabled them to keep 80% of their forecast revenue without having a single customer set foot in their stores.

Payments 148

Payments Payment Services eCommerce Multi-channel 148

Optimizely

JUNE 28, 2018

Yes, there are a million moving parts to juggle, not to mention the stamina and creative aplomb it takes to pull off successful B2C marketing campaigns and grow your online business. Cross-selling – A sales technique used to sell a related or complementary product to a customer in order to get them to spend more and drive up CLTV.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

Omnisend

MAY 24, 2023

What makes it one of the best Moosend alternatives is that it offers a lot of advanced features like product recommender, Wheel of Fortune , and Google & Facebook custom audiences. It creates a streamlined experience for your customers that boosts conversions. All these are lacking in Moosend.

Live Chat 78

Live Chat Shipping Costs Shopify eCommerce 78

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. Beyond this, there are two ways in which ecommerce platforms offer a hosting environment for their customers.

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

Ecommerce Platforms

AUGUST 7, 2019

Probably the best-known customer relationship manager tool in the world today, Salesforce has a 20% market share in the current industry, making it the go-to solution for millions of businesses worldwide. Not only that, but Salesforce is incredibly easy to use too, with a speedy powerful, and easy-to-customize UI.

Payment Services 112

Payment Services Multi-channel Arts Management 112

Kibo

NOVEMBER 5, 2021

Automation and integrations built into modern order management systems allow eCommerce vendors to speed up the order delivery process, create a consistent customer experience across channels throughout the customer journey, and aggregate data into a single interface. Step 2: Order placement: The customer places an order.

Management 62

Management Payment Services eCommerce Shipping Costs 62

Kibo

JUNE 4, 2020

At Kibo, we’re dedicated to making it easy for our clients to create amazing customer experiences through personalized commerce. We are always working to give retailers exactly what they need now to deliver end-to-end omnichannel commerce, and what they need in the future as they add scale. Prioritize Business User Experience.

eCommerce 62

eCommerce Merchant Services B2C Download 62

Kibo

APRIL 12, 2022

It’s also about providing rapid delivery and/or order pickup of goods to local customers. Although the dark store model was embraced by grocery retailers early in the pandemic when customers were unable or unwilling to enter physical stores, this model isn’t anything new in retail. It’s located near its core customer/market base.

Fulfillment 62

Fulfillment Order Fulfillment Shipping Costs Multi-channel 62