delivery-services-and-return-policies Blog Related Topics 
lateshipment
DECEMBER 17, 2023
With increased holiday sales comes an inevitable surge in returns and exchanges that could be a challenge post the shopping fiesta of BFCM and Christmas. January is the peak month for package returns, with e-commerce businesses seeing 51% of the returns in a given year.
lateshipment
FEBRUARY 12, 2024
Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. experience in the post-purchase — shipping, delivery, and returns phases as well as decode the process they represent. You can either do this or do not do this.
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lateshipment
JANUARY 30, 2024
This anticipation of order deliveries facing issues (understandable, as 1-in-5 parcels shipped face delivery issues) leads to customers bombarding your support team with WISMO or Where IS My Order? Keep customers in the loop of their orders via delivery status updates A. Without further ado, let’s get started.
lateshipment
SEPTEMBER 23, 2022
In addition, you could also retrieve the money you’re losing to carriers when they do not meet required service standards. Over 10% of orders are identified as delayed, backorders, damaged, lost in transit, or attempted-failed deliveries. Empowering customer support team to proactively resolve delivery related issues.
lateshipment
AUGUST 13, 2020
Stock superb products, offer top-notch customer service, and couple it up with exceptional order fulfillment. Besides that, you should have an e-commerce returns process that works for you rather than against you. Returns and exchanges are part of doing business. Have a Clear Return Policy.
lateshipment
NOVEMBER 26, 2023
Overcoming the one-time shopper dilemma requires a comprehensive approach to address the not-so-positive experiences that: Arise from bad delivery experiences, lack of engagement and follow-up, etc, and Prevent you from increasing the likelihood of converting one-time shoppers into repeat customers. Why Focus on Customer Retention?
lateshipment
NOVEMBER 27, 2021
The significant surge in order deliveries paired with the supply chain crisis in the US has already caused the events of last year’s ‘Shipageddon’ to repeat for this year’s Holiday season. This means with growing e-commerce deliveries, businesses can also expect returns to be at an all-time high this Holiday season.
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