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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

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Omnisend vs. Dotdigital: A feature-by-feature comparison

Omnisend

Email gives brands an opportunity to reach customers over a channel they check voluntarily, without being too intrusive. You can also track your campaign’s performance and send it to multiple address books or segments. With Dotdigital, you can set up both address book triggers and date triggers.

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Askly Review: Simple Multilingual Customer Support

Ecommerce Platforms

Askly for service providers: Widely used by hotels, restaurants, beauty salons and other service providers worldwide, Askly helps service providers to connect with potential clients, arrange appointments, and drive bookings on their websites. Here are the main pros and cons of the service: Pros ? Further reading ?

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The 8 best Dotdigital alternatives for 2023 (free and paid)

Omnisend

It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. But it includes an extra channel— push notifications —and is available at a lower cost. It uses customer actions as triggers while Dotdigital uses date and address book triggers.

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The Best Ecwid Store Examples for 2023

Ecommerce Platforms

Versatile and flexible, Ecwid ensures any business owner can start selling products across a range of channels and platforms. Plus, thanks to Ecwid, the organization has been able to link its store to a range of social media channels. I’m particularly impressed by the built-in booking form for reservations.

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Top 10 Chatbot Builder Software in 2023

MagentoBrain

Increases Efficiency: Chatbots can automate tasks like answering frequently asked questions, booking appointments, and processing orders. Features of Dialogflow Natural Language Processing (NLP) Machine Learning (ML) Multi-Platform Integration Customization Voice and Text-Based Chatbots Analytics Integration with Google Cloud Services 3.

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Wix eCommerce review: The ultimate guide for 2023

Omnisend

Boost your Wix bookings with Omnisend. From the tutorials to chatbots and live chats with experts, all of our issues have been addressed promptly and thoroughly. The online live chat support saved my day!” Customer support: Wix offers active customer service, including live chat and phone support.