Remove Case Study Remove Customer Experience Remove Customer Retention Remove Shipping Costs
article thumbnail

How We Enabled Dippin' Dots To Sell Ice Cream Online With BigCommerce

Groove

The Dippin’ Dots team wanted to ensure that this identity transferred 1:1 to their new eCommerce experience. Shipping: The client’s primary technical requirement was the ability for consumers to purchase Dippin’ Dots online. Finding a way to engage with customers, however, can be a challenging task for merchants.

article thumbnail

How to Keep Customers Coming Back to Your eCommerce Website

lateshipment

It often has to do with the price: they simply want a sweeter deal. You can entice them back by sending them a coupon or discount via re-targeting – either through the email address they left, or via social media. Visitors who make it to case studies or reviews are more likely to eventually buy your product.

Customer 237
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

All You Need To Know About Recharge Payments

Ecommerce Platforms

Customers who subscribe here want to gain exclusive access to your products. This has to do with reducing the cost of acquisition, churn and increasing average order value. However, combining referral marketing tactics, user-generated content and customer loyalty helps subscription businesses grow. Customer experience.

article thumbnail

Top Loyalty Program Features (+How To Choose The Best Software)

Smile.io

  💡 Key Takeaways: Effective loyalty programs incorporate key features —points systems, VIP tiers, referral programs, seamless integration with ecommerce tools, customization and branding, and analytics reporting.  Customers will only be motivated to earn points if the rewards are incentivizing.   Smile.io

article thumbnail

11 Proven Hacks to Keep Your Customers Buying More

Kissmetrics

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

article thumbnail

How to Set Up an Ecommerce Loyalty Program to Improve Retention, Build Community and Drive 5X in Sales

BigCommerce

For instance, if you spent $5 to earn a customer and you know that over the course of that customer’s lifetime with your brand, they will likely spend about $100, that’s a great lifetime value to churn (or cost to acquire a customer) ratio ( LTV to CAC ). What is a Customer Loyalty Program? Acquire new customers.

article thumbnail

5 Loyalty Program Examples in the Fashion Industry

Smile.io

In the past few years, customers are changing their habits from only shopping in-store to purchasing online with 76% of Americans shopping online for clothing. As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention.

Fashion 61