Algopix

AUGUST 30, 2023

Whether you’re an entrepreneur seeking to enhance your marketing prowess, optimize your supply chain, or enhance customer experiences, podcasts offer a platform to dive deep into these areas and more. Interactive elements like interviews, case studies, and Q&A sessions enhance the learning experience.

eCommerce 108

eCommerce Shopify Information Technology 108

Smile.io

APRIL 30, 2024

The branding matches the online store’s theme to enhance, not disrupt, the customer experience.  893% more total average orders from customers who redeem rewards. These impressive lifts in rewards redemption rates, average order values, and total orders indicate that customer retention pays off.  

Toys 62

Toys Customer Retention Information Social Media 62

Ecommerce Platforms

FEBRUARY 25, 2019

Each time a customer gets charged, Recharge Payments automatically updates an order so that you manage it from Shopify. Customer experience. Most recurring billing apps require customers to make separate orders for recurring subscriptions and one-time purchases. Customization. Customer retention.

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

ViiBE Blog - Retail

APRIL 19, 2021

Don’t go out of your way to create problems, but realize that each case of dissatisfaction is an opportunity. Case study: what is service recovery in healthcare? Why is customer service recovery important? Customer retention is critical to your bottom line. Repeat customers bring in more business over time.

Customer Retention 52

Customer Retention Customer Customer Loyalty Management 52

Optimizely

JULY 31, 2018

Come for the thought-provoking journalism that highlights customer experiences, stay for the clever British humor… or should we say, humour? This interview-based show spends each episode picking the brain of a marketing expert on a variety of topics, including SEO, pricing strategies, and customer retention.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Smile.io

MARCH 20, 2024

Patrick Trochaniak With a points program, you unlock various features that will further drive customer retention and lifetime value.   VIP tiers Tiered VIP programs reward your top customers with better rewards and exclusive perks. This allows customer account data to flow effortlessly from one software to the other.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Smile.io

JANUARY 2, 2020

Reward programs show customers that you appreciate their loyalty , and it can boost your customer retention rates by offering perks for your repeat shoppers. When looking for ways to grow your customer base and increase retention rates, especially as a new business, reward programs are a great place to start.

Customer Loyalty 67

Customer Loyalty Customer Travel Customer Retention 67

Kissmetrics

APRIL 2, 2021

You may recognize a need for more and better leads or higher customer retention. You may realize better systems in your sales and marketing process could create a better experience for your customers. Demand Generation Case Studies. B2B Demand Generation Strategies.

Information 260

Information Marketing B2B Customer 260

Smile.io

SEPTEMBER 2, 2021

These recommendations provide an elevated experience by demonstrating an understanding of each customer’s purchase habits and preferred products. With features like the customized Beauty Profile, Beauty Insiders are treated to a customer experience that extends beyond the parameters of the program.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 263

POS Omnichannel Webinar Point of Sale 263

BigCommerce

FEBRUARY 23, 2018

The various components involved in building out a customer loyalty program. The types of customer loyalty programs available (and their hybrids). Examples of ecommerce customer loyalty programs (with case studies). What is a Customer Loyalty Program? Customer retention rate. Let’s dive in.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Smile.io

FEBRUARY 16, 2023

As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention. Here are 5 great loyalty examples in the fashion industry that help retain customers and increase profitability.

Fashion 60

Fashion Social Media Events Small Business Retail 60

GetElastic

NOVEMBER 29, 2022

Customer retention rates are 90% higher on omnichannel vs. single channel. The experience plays out in any number of ways, dependent on customer preference; do they want to shop entirely online and pick up in-store? As a loyal Meijer customer, I have their app and I am an mPerks loyalty member.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Smile.io

JANUARY 17, 2023

Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. When you operate in a competitive industry, the customer experience matters more than ever. That’s the case for our first brand, sustainable drinkware company, BrüMate.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Smile.io

OCTOBER 6, 2021

Top 10 Examples of Social Responsibility as a Customer Retention Tool Social responsibility is a huge priority for your customers. With all of their products being scented with premium essential oils, The Bare Home is truly focused on delivering a calming customer experience.

Beauty and Health 62

Beauty and Health Clothing Magazine Customer Retention 62

Kissmetrics

AUGUST 16, 2021

After selling to a customer, the sales team also has the responsibility of initiating a great customer experience that leads to a high rate of customer retention. Retaining the customer is important if the business wants to thrive. Share your case studies, questions, or opinions.

Webinar 349

Webinar Social Media Blog Books 349

Ecommerce Platforms

NOVEMBER 11, 2019

A partnership loyalty program is typically a solid option that could help you scale up and incredibly maintain a prevailing customer retention strategy. . Think of it this way: You own a brand that’s closely linked to a particular customer base. A key metric to factor in is the customer retention rate.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

BigCommerce

FEBRUARY 27, 2018

When specific case studies were analyzed, researchers found a 10% increase in word-of-mouth (off and online) translated into a sales lifts between 0.2 – 1.5%. According to the National Law Review , it can cost five times more to acquire a new customer than keep a current one. And referring other customers.

Social Media 410

Social Media Marketing Payment Services Reference 410