Remove Channel Remove Live Chat Remove Policies Remove Shipping
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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

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How To Exceed Your Customers’ Expectations For The Holiday Season

lateshipment

Shipping, fulfillment, and timely deliveries Thanks to the growth of e-commerce, apart from looking across products and choosing a brand to buy them, today’s customers also have high expectations when it comes to order deliveries. Clearly outline your holiday shipping and return policies on your website.

eCommerce 130
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Shopify Launch Checklist: Quick Steps to Follow

Ecommerce Platforms

How to Choose a Domain Name for Your Ecommerce Business Step 3: Choose Your Sales Channels The next step in running an effective Shopify store , is deciding exactly how you’re going to allow customers to purchase your products. The more sales channels you can implement, the more your brand recognition will increase too.

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Holiday Shopping 2021: How SEOs Can Help Clients Inspire, Deliver and Sustain

Retail TouchPoints

Your clients’ websites must clearly communicate how inventory can be delivered, arrival time frames, and what different shopping and shipping options cost. Undertake the following: Create a sitewide banner that boldly announces purchase-by dates for remote holiday shipping to prevent consumer letdown and brand reputation damage.

SEO 262
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8 Tips to Handle the E-commerce Holiday Rush

lateshipment

Keep posting interactive content on your Social channels to catch the viewers’ attention Add a touch of personalization in your conversations to make sure that your brand is at the top of their minds. Provide delightful shipping and delivery experiences. Your customers hitting the ‘buy’ button is only half of the job done.

eCommerce 130
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5 Ecommerce Marketing Tips to Boost Sales

Omnisend

Clear pricing : As well as including any price discounts that might apply, clearly state your shipping policies (e.g., free shipping over a certain amount) and display shipping, taxes, and other additional costs on the product page. Engage Online Store Visitors with Live Chat. Capture More Email Subscribers.

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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

However, as for pain points, customers said they had several frustrations in the previous holiday season such as a lack of communication during the shipping process (57%), lost or damaged packages (51%), and delayed packages (49%). That said, let’s see why post-purchase is a huge missed opportunity for most businesses out there.