Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Brick-and-mortar grocery customers choose their favorite stores largely based on proximity.

Shipping Costs 305

Shipping Costs Payment Services Multi-channel Mobile Payments 305

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. As a growing number of brands have learned firsthand, this oversight can cost your company millions or even tens of millions of dollars.

Gifts 227

Gifts Payment Services Payments Multi-channel 227

BigCommerce

JUNE 1, 2017

Managing your inventory properly across all of your sales channels helps to lower your product cost and increase shipping speed – ultimately earning you increased customer loyalty and love. We looked at sales by channel, per period, turn, costs, profit per product, and average product lifespan. Connect with Skubana Now.

Management 412

Management Shipping Costs Multi-channel BigCommerce 412

GetElastic

NOVEMBER 23, 2022

As a business grows, the system can easily support multi-channel, multi geography and multi-brand. Today, the sales process happens across multiple channels, and companies that sell across the web, mobile devices, and different social media platforms, need a scalable and flexible commerce solution.

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

RetailMinded

JANUARY 10, 2024

Do you offer a multi-carrier shipping strategy? Incorporating a multi-carrier strategy can help companies enhance their overall shipping efficiencies while reducing parcel overhead. Often, companies settle for quick strategies versus the right strategies that can best support their unique shipping needs.

Small Business Retail 86

Small Business Retail Shipping Costs Retail Multi-channel 86

Smile.io

MAY 22, 2020

Create a constant forum for communication In the age of social media, a potential customer can discover you on a number of online channels. Glossier , a direct-to-consumer beauty company, has grown by including their customers on their journey. As a result, they’ve… Kirsten Burkard The Smile.io

Customer Loyalty 46

Customer Loyalty Beauty and Health Customer Social Media 46

Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here. augmented reality) to fully virtual (e.g.

Technology 259

Technology Retail Customer Experience Presentation 259

RTP blog

AUGUST 23, 2019

While it might be tempting to look at online and offline shopping trends individually, doing so limits the ability to see synergies across the different channels. Communicate with customers to keep them updated and provide clear instructions on where to pick-up their merchandise. Facilitate an easy and memorable pickup.

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. allows you to embed custom loyalty content throughout your website.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Ecommerce Platforms

OCTOBER 4, 2022

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

RTP blog

MAY 10, 2019

It’s surprising that such a significant proportion of companies still rely on legacy systems and slow manual supply chain processes in today’s digital era. Digitization Is An Essential Component Of Delivering On Consumer Expectations Customer loyalty is dependent on how effectively retailers can meet the expectations of consumers.

Supplies 150

Supplies Retail Multi-channel Customer Loyalty 150

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 137

Consumer Payment Services Fulfillment Multi-channel 137

Algopix

DECEMBER 2, 2020

Customer experiences are the ultimate deciding factor that separates successful companies from the rest. And how are companies using AI classification to revolutionize the customer experience? Retailers must aim to make switching among these sales channels easy. How can companies strike a balance between the two?

Customer Experience 78

Customer Experience Improvements Management Customer 78

GetElastic

OCTOBER 21, 2022

Since making the leap into eCommerce he has sold two of the companies he founded, having collectively generated over $7 million in sales. Anil Aggarwal: Founder, Chairman & CEO of Personatech , Founder of Shoptalk, Retail Meetup, and Several other Companies. itok=2IemYHY0","video_url":"[link] Video (Responsive)."]}.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Korona

NOVEMBER 30, 2022

Loyalty programs offer rewards, discounts, or other special incentives designed to encourage customers to purchase a store’s or brand’s products and build trust with them. They, therefore, provide a wealth of information about customer preferences that is valuable to your future marketing strategies. .

Customer Loyalty 52

Customer Loyalty Retail Shipping Costs Social Media 52

Sailthru

MAY 9, 2018

There is perhaps no group of companies more keenly aware of the value of repeat customers than digital media enterprises. Of course, in the case of media companies, repeat customers are often expressed as repeat visits , since visits drive pageviews and pageviews drive advertising dollars. Why not media companies?

Multi-channel 60

Multi-channel Customer Retention Channel Customer Loyalty 60

GetElastic

SEPTEMBER 26, 2019

Brady Behrman , CEO & Founder, Punchout2go After 20 years in the web development business, Behrman co-founded PunchOut2Go in 2011 and quickly grew it into a global company, supporting organizations in 39 countries (on 6 continents). Twitter LinkedIn. Brett was previously with Newell Brands as the former VP of B2B Commerce.

B2B 163

B2B eCommerce Multi-channel White Paper 163

Ecommerce Platforms

FEBRUARY 2, 2023

Medusa was founded on the principle that existing ecommerce solutions like Shopify still require too many workarounds to properly function as your company scales. For instance, multi-currency support is only available once you set up Shopify Market and Shopify Payments, and it still limits you to only 17 countries.

Shopify 104

Shopify Shipping Costs Merchant Services Payment Services 104

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. Companies in the B2B space rely on everything from ERP technology to self-service chatbots to generate sales in the modern landscape. Sell on multiple channels?

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Ecommerce Platforms

JULY 15, 2020

Maybe you're trying to look for a completely different ecommerce fulfillment company to store and deliver your products. The choices are plentiful, but if you choose the wrong one you may end up with some hefty charges and angry customers. After all, you're putting the logistics of your company in the hands of a third party company.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

Ecommerce Platforms

JULY 21, 2021

It's one of the world’s most powerful tech and online sales companies and is famous for its scalability and its extensive array of sales features. Both companies also offer enterprise-level solutions and come with POS functionality. Shopify works alongside an impressive range of sales channels, including social media and Amazon.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

365 Retail

NOVEMBER 13, 2023

It can offer sales boosts, increase profits, boost brand recognition, and increase customer loyalty. “In the digital era, customer expectations are higher than ever, with a desire for quick, effective, and personalised service being paramount. However, seasonal demand fluctuations also pose potential risks.

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

Kibo

MAY 19, 2014

While many companies attempt to establish a loyal customer base with competitive pricing, exclusive deals, rewards programs, and even cutting-edge products, consumer loyalty often results from delivering stellar customer service. This year, eMarketer predicts eCommerce revenue will reach $794.50

Customer 62

Customer Multi-channel B2B Omnichannel 62

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Shopify Lite is an excellent choice for companies in search of the perfect way to combine online and offline selling. Our pick: Shopify POS.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Shopify Lite is an excellent choice for companies in search of the perfect way to combine online and offline selling. Our pick: Shopify POS.

POS 104

POS Payment Services lightspeed Shopify 104

retailnext

FEBRUARY 19, 2020

With almost all companies integrating the online world, physical distances no longer matter, and this has dramatically intensified competition in all industries. Moreover, customers today are very demanding. Searchenginepeople.com states that 90 percent of consumers prefer learning about a company through articles instead of ads.

Management 59

Management Retail Shipping Costs Multi-channel 59

Kissmetrics

AUGUST 6, 2021

We’ll also look at foundational principles like attracting and converting customers. 5 Customer Retention Strategies and Corresponding Tools for Ecommerce Companies. Many businesses make the mistake of investing heavily in customer attraction. Design an Effective Customer Loyalty Program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Teamwork Retail

JULY 8, 2020

But, creating a complete unified commerce experience is more than just flicking a switch and being able to fulfill orders across any channel. Will this be a primary purchasing channel for customers? How will customers use this platform? Where are the customers? Payment Channels. How do the customers pay?

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

BigCommerce

SEPTEMBER 28, 2017

What is Multi-Channel Ecommerce Customer Service? Are you texting with your customer yet? Even if you add live chat to the mix, customers require your attention through other means that can segregate your customer service operations as a whole. This is what multi-channel customer service aims to solve.

Channel 402

Channel Live Chat Multi-channel Customer 402

SellBrite

MAY 13, 2019

All the more difficult, too, considering all the ways in which the ecommerce customer base is changing. Standing out in ecommerce now involves recognizing that, nowadays, buyers are more multi-faceted than ever – they care about social values that their favorite brands do (or don’t) espouse.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

Ecommerce Platforms

OCTOBER 26, 2021

This function allows you to connect all of your sales channels to build a seamless customer experience, strengthen your customer support center and also provide contemporary shopping options like buying online and pick up in-store with your data on all channels synced. Flexible Multi-Store. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Retalon

SEPTEMBER 3, 2021

A retail bubble, then, is a value bubble that impacts the retail sector — everything from retail company stocks and real estate holdings to the price of commodities in inventory. In fact, creative retailers are re-thinking the way physical stores can be used by creating unique experiences that foster customer loyalty.

eCommerce 41

eCommerce Retail Multi-channel eCommerce Platforms 41

Ecommerce Platforms

MARCH 7, 2022

On top of that, you can issue custom discounts and vouchers to boost consumer loyalty, attract new customers, and increase customer spending. As well as that, you can run customer loyalty programs rewarding shoppers with points for every purchase they make. Analytics & Reports.

Payment Services 104

Payment Services Shipping Costs Download Shipping 104

SellBrite

MARCH 30, 2018

Canva – To drive more engagement on your social media channels, you can use Canva to create compelling images and graphics that relate to your products or business. In other words, don’t be active on every social media site because you think it’s necessary — pick the social media sites that your customers and prospective customers use most.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151