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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

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5 Strategies to Convert Price Sensitive Shoppers

UpSellIt

Price sensitivity is increasingly common as more and more consumers are becoming cognizant and savvy shoppers. For example, there may be less price sensitivity in an industry with fewer competitors, as consumers do not have as many options to shop around for what they deem to be a better deal. Offer Free Shipping.

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After Summer Sale Comes Amazon Prime Day — Retailers Must Prepare

Retail TouchPoints

They have plenty of room to offer great discounts, and will be more confident about their shipping guarantees as well. After the summer sale, it will be time for retailers to regroup and determine what their best move should be in October, when the spotlight is on for early holiday shopping.

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Cars, Wine, Trees — COVID-19 Proved Once and For All that You Can Sell Just About Anything Online

Retail TouchPoints

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. And yet, the consumer demand is there, and it’s becoming hard for retailers to ignore, no matter their category.

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Kibo Announces Ecommerce Quarterly Benchmarks for Q2 2020

Kibo

There has been increased comparison shopping, issues with out-of-stock items and long shipping times, all of which pushes up added page views even as shoppers are converting more online overall. As the summer set in, many places started to open up a bit, but consumer online behavior is forever changed.

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Shoppers’ In-Store and Online Expectations for 2019

Wiser

To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. Their responses could help you improve sales and meet more consumer expectations in this digital age. 2019 Shopping Trends. This year is no different.

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4 Ways Businesses Can Use Shipping to Reduce Cart Abandonment

Retail TouchPoints

Consumers are spending more money online than they do in brick-and-mortar stores, particularly during the busy holiday season. While it’s easy to rationalize cart abandonment as a standard practice, it is much more than a modern-day version of window shopping. The True Cost of Shipping. trillion in lost sales annually.