article thumbnail

Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time. In total, retail technology company Narvar estimates that about 40% of retailers are charging return fees this year, and that figure is up from 31% in 2022.

article thumbnail

Frugal Shoppers: The Untapped Shopper Base You Can Reach to Win the Holiday Sales Season

Retail TouchPoints

Price comparison shopping is easy in the digital world, and these savvy shoppers will put in the work to find the best deals. These come with obstacles such as significant overhead for maintaining these channels with a high cost-of-sales, high fees and high fulfillment costs.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cars, Wine, Trees — COVID-19 Proved Once and For All that You Can Sell Just About Anything Online

Retail TouchPoints

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. Wine alone is $80 billion dollars of off-premise — that is, non-restaurant, non-bar — sales in the United States.

article thumbnail

What Should You Look for in an Ecommerce Platform?

Kibo

This year, Digital Commerce 360 found that more than 60% of the Top 1000 retailers use an ecommerce platform, and that 46% say it’s a top-three technology. Some are embedded in much larger supply chain offerings that include in-store technologies. . No wonder that there are so many different options to choose from.

article thumbnail

The Art of Retail: Balancing Retail Brand Experience In-Store and Online

OrderDynamics

Recent breakthroughs and advancements in technologies have given retailers the opportunity to reinvent their business models. A good example of online and offline convergence is beacon technology and marketing proximity. Which better fulfill customers’ changing demands. Retail Brand Experience In-store Vs. Online? Beacon Me Up.

Arts 50
article thumbnail

Online vs. Offline Retail – Blurring the Line between Bricks and Clicks

Retalon

most retailers have found a happy medium that takes the best of both and unifies technologies, processes, and strategies to create a consistent experience for consumers across channels. What do consumer purchasing habits look like, and how streamlined is your fulfillment process? The Role of Retail AI and Predictive Analytics.

article thumbnail

Retail AI & Predictive Analytics Blur the Line between Bricks and Clicks

Retalon

most retailers have found a happy medium that takes the best of both and unifies technologies, processes, and strategies to create a consistent experience for consumers across channels. What do consumer purchasing habits look like, and how streamlined is your fulfillment process? The Role of Retail AI and Predictive Analytics.