Smile.io

FEBRUARY 2, 2024

Year-over-year comparisons of 6 key retention metrics based on Smile’s network of merchants, categorized by industry and merchant size.  has built up a decade of all-time data with over 700 million shoppers and over 800 million point transactions of customers earning and redeeming points with ecommerce brands.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Ecommerce Platforms

MARCH 15, 2021

But despite that, many online merchants still struggle to sustainably scale their business and make a real impact with their marketing. It's designed to help ecommerce brands utilize historical data to retain customers and grow sustainably. By 2019, Metrilo tracked over 3098 thousand events and processed nearly a billion orders!

Payment Services 138

Payment Services Merchant Services Live Chat eCommerce Analytics 138

Omnisend

SEPTEMBER 30, 2021

Now, there are advanced ecommerce reporting tools that make the life of a merchant much easier. They examine elements such as customer engagement and retention, your campaign and automation performance, and how users navigate your website. Learning how to interpret different kinds of ecommerce data helps merchants in many ways.

eCommerce 148

eCommerce Omnichannel Customer Retention Merchant Services 148

Ecommerce Platforms

JANUARY 14, 2020

An ecommerce transaction extends to services that are sold online. A solid customer engagement. Your business model should capture such attributes to cash in on the customers’ confidence. What about processing payments, beating the competition, and so forth? Types of Ecommerce Merchants.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Retalon

AUGUST 5, 2020

Stock-outs result in lost sales and degrade the customer experience. Merchants and inventory analysts must be aware of how well they are getting their products to the stores. Merchants can use GMROI to create more profitable assortment plans and develop more effective promotions. Why Measure In-Stock Percentage.

Retail 41

Retail Merchant Services Improvements Accessories 41

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

BigCommerce

OCTOBER 24, 2017

By just being friendly with all your customers or hiring a virtual assistant to do this you can increase your stores customer retention rate and customer lifetime value substantially. So many online business focus on customer acquisition, but what makes you more money in the end is your returning customers.

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420

Retail TouchPoints

AUGUST 11, 2022

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although one of Talwar’s initiatives is to diversify the company’s merchant base), customers can get products for dirt cheap. Merchant quality.

Merchant Services 258

Merchant Services Shipping Costs Payments Consumer 258

Omnisend

DECEMBER 5, 2023

Include one-click options to simplify the review process. This builds customer confidence. Create comparison charts highlighting the key differences between them. Tailor your tone so it matches your customers’ expectations of you. With it, you can educate customers as you flaunt your products and build your brand.

Marketing 78

Marketing Social Media SEO Customer Retention 78

ROI Revolution

JANUARY 5, 2022

For comparison, in 2019, ecommerce sales made up just 11.1% In light of changing habits brought on by the pandemic, buy now/pay later (BNPL) services are expected to grow 44% this holiday season over 2019, with apparel, electronics, and grocery coming in as the top categories. By 2025, ecommerce sales will surpass $1.6 Mastercard).

eCommerce 78

eCommerce Social Media Payments Payment Services 78