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How Coach, Mattel, PUMA and More Are Tackling 5 Critical Web3 Questions

Retail TouchPoints

The D2 Summit: Retail Edition is a co-located conference at the Retail Innovation Conference & Expo , which is taking place June 13-15, 2023 in Chicago. Finally, several sessions will reveal how Web3 can support brands in their quest to solidify customer loyalty.

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Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

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How Coronavirus Is Impacting Ecommerce

ROI Revolution

Google transitioned its Cloud Next 2020 conference to be held online, and Adobe did the same with their annual Adobe Summit conference. Additional canceled conferences include Mobile World Congress , South by Southwest , Shoptalk , Shopify Unite , and Google I/O , among many more.

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How We’re Going to Use X Reality (XR) in Business

Kissmetrics

It can help you build brand awareness , customer satisfaction, customer loyalty, word of mouth, and referrals, and more. Here are a few ways it can be used in your business: Train your staff to prepare for difficult or tricky customer service situations. Here are a few examples of some of the most talked about.

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Which Retail Tech Is The Real Deal?

RTP blog

Industry analyst Greg Girard recently spoke about the potential of AI at the Retail Innovation Conference , laying out a strong argument for retailers to invest in AI technology today. Also during the NRF Big Show in January, Girard named a number of retail solution providers that are ahead of the AI game.

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How Retailers Can Leverage Employee Advocacy in Support of Their Brand Vendors

Wiser

When implemented strategically, employee advocacy can be a game-changer in the retail industry. Their firsthand knowledge of the products and their direct interaction with customers positions them uniquely to build trust, provide personalized recommendations, and enhance customer loyalty.

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Ecommerce Development for Small Businesses: How to Get Started

MagentoBrain

Respond promptly to customer inquiries and complaints, offer personalized recommendations and special promotions, and solicit feedback from customers to improve your store. Consider implementing a customer loyalty program to reward repeat customers and incentivize customer retention.