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Best Buy CEO Promises Enhanced Personalization, Physical Store Upgrades in FY2025

Retail TouchPoints

First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry.

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Walgreens Exec: Operational Excellence Makes 1-Hour Delivery Promise a Reality

Retail TouchPoints

For example, at launch [associates picking an order] had to stop at the store’s POS and scan a QR code, and when you’re doing a significant amount of volume and there are other customers in the line,” the time needed for these tasks adds up quickly. “So population within five miles of a Walgreens store.

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In Bankruptcy, Brooks Brothers Explores Sale, Closes 50+ Stores

Retail TouchPoints

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

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Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

Retail TouchPoints

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Shopping malls face an uncertain future, but an omnichannel-focused revamp can enhance convenience and generate consumer enthusiasm. Check out the full Retail Innovation Conference agenda here , and register for the event here. It’s free!

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Shopify (re)unite & the Two Ecommerce Stats Every Brand Has to Know

Optimizely

This week, Shopify hosted their first-ever virtual conference, Shopify (re)Unite, where their leadership team revealed new and upcoming features and provided insights about the future of commerce. Two eye-popping Ecommerce Stats you should know about: Shopify merchants have lost 71% of their retail (in-person) sales as a result of COVID-19.

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Lining Up For Success: The Psychology Of The Queue

Retail TouchPoints

He has spoken at the Retail TouchPoints Retail Innovation Conference and been interviewed for Retail Reset. Ken Hughes is a leading shopper and consumer behaviouralist, CX strategist and internationally known keynote speaker.