Retail TouchPoints

APRIL 17, 2023

As prices rise with inflation and consumers become more selective about where they shop, grocers have much to learn from specialty brands’ experiential retail success. Offering locally sourced specialty foods and artisanal products helps entice new customers and size up against grocers that compete exclusively on price.

Specialty Retailers 232

Specialty Retailers Payment Services Retail Outdoor 232

Retail TouchPoints

FEBRUARY 3, 2023

“In recent years, what constitutes a great retail experience has changed dramatically,” said Ron Edwards, COO of Cole Haan in a statement. Our investment in Aptos ONE reflects our commitment to keeping pace with consumers’ evolving expectations. Cole Haan operates 90+ retail stores in the U.S.

Specialty Retailers 189

Specialty Retailers Point of Sale Department Stores POS 189

RTP blog

SEPTEMBER 17, 2018

By Derek Peterson, Boingo Wireless A retail renaissance is upon us, driven by a shift in economics, competition and exponential advancement in technology, per a new report from Deloitte. Mobile has emerged as the crown jewel fueling the resurgence, as digital devices are now central to the in-store shopping experience.

Payment Services 150

Payment Services Retail Consumer Payments 150

Retail TouchPoints

OCTOBER 20, 2021

Now, most retail stores and restaurants are open again — but are they thinking about the long-term impact these changes will have on their brand, or are they still in survival mode? The past 18 months have seen a lapse in consumer confidence. Now, with the surge in mobile orders, it’s nearly impossible to estimate your wait time.

Specialty Retailers 200

Specialty Retailers Multi-channel Fulfillment Mobile 200

Retail TouchPoints

APRIL 2, 2021

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization.

Retail 149

Retail Specialty Retailers Customer Loyalty Customer Experience 149

Wiser

NOVEMBER 3, 2020

While point-of-purchase marketing is often done where customers check out, POP displays should be placed anywhere that consumers are making purchasing decisions. Let’s look at a few examples of how brands and retailers are presenting POP displays. Mobile Apps. POP marketing is far down the purchasing decision funnel.

Marketing 78

Marketing Mobile Point of Sale Outdoor 78

Liveintent

SEPTEMBER 6, 2019

In the survey, 93% of respondents said “mobile content” was critical, important, or relevant to their holiday product presentation strategies. The survey found that 68% of retailers are prioritizing specific products and content for presentation in digital environments. Marketers know who they’re talking to.

Marketing 75

Marketing Retail Specialty Retailers Presentation 75