RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Social Media 52

Social Media Customer Retention Subscription Retail 52

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. Generally speaking, behavior segmentation considers the following: When customers first interact with a website.

Customer 114

Customer Merchant Services Subscription Omnichannel 114

FastSpring

MAY 13, 2021

Customers like options, especially when it comes to subscription products. They want to be able to customize the features they pay for, the length of their term, and payment frequency. Once you’ve decided on features and prices, FastSpring makes it easy to list and manage your subscriptions. Improved purchase experience.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78

FastSpring

MAY 13, 2021

Customers like options, especially when it comes to subscription products. They want to be able to customize the features they pay for, the length of their term, and payment frequency. Once you’ve decided on features and prices, FastSpring makes it easy to list and manage your subscriptions. Improved purchase experience.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78

FastSpring

MARCH 15, 2021

That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Ease of Distribution.

Subscription 116

Subscription Payment Services Shipping Costs Payments 116

Korona

MARCH 7, 2023

In the end, you’ll have all the information you need to decide whether a POS gift card program is right for your business. Our module is integrated and included in all of our subscriptions. This data can help them identify seasonal trends, popular product categories, and other valuable patterns related to their customers’ purchases.

POS 52

POS Gifts Payment Services Merchant Services 52

Smile.io

MARCH 20, 2024

Patrick Trochaniak With a points program, you unlock various features that will further drive customer retention and lifetime value.   VIP tiers Tiered VIP programs reward your top customers with better rewards and exclusive perks. This allows customer account data to flow effortlessly from one software to the other.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

Korona

OCTOBER 6, 2021

It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. Customer analytics refers to the valuable data collected through your customers’ behavior to improve your marketing strategy. .

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. Customer analytics refers to the valuable data collected through your customers’ behavior to improve your marketing strategy. .

POS 52

POS Payment Services Point of Sale Events 52

Korona

JUNE 23, 2022

Reporting tools and customer data: The first stage of improvement is knowing what needs improvement. Based on the requests you receive, they will allow you to see what customers are looking for, how they are being answered, and how your team is performing overall. . Purchasing process: What is the buying process like?

Merchant Services 52

Merchant Services Payment Services POS Events 52

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Kissmetrics

MARCH 23, 2018

Amazon has a lot of the same problems that most retailers have when dealing with customer service. They still deal with customer complaints with varying degrees of success, just like everyone else. And customer experience can play a big role in customer retention and loyalty. Consider adding subscription services.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

GetElastic

APRIL 28, 2022

With that being said, many brands are becoming environmentally conscious and shifting away from plastic in packaging and now include the origin of materials used, as well as information on how to recycle them. In addition, many companies now include data about their carbon footprint with their customers.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Optimizely

AUGUST 7, 2018

Once you understand that, you can improve customer retention and power your ecommerce growth. Learn how you can create a marketing strategy to more accurately target your buyers with customer lifecycle marketing. What customer lifecycle data do I need? The more data you have on your customers, the better.

Marketing 199

Marketing eCommerce Multi-channel Customer Retention 199

Ecommerce Platforms

JULY 10, 2021

Do you want access to valuable information about your customers, sales, and business? If so, you're likely already relying on analytics tools to provide that data. Get a proper feel for customer retention and churn. Each time a customer visits your eCommerce store, KISSmetrics creates a customer profile. .

Shopify 211

Shopify Shipping Costs SEO Live Chat 211

Smile.io

FEBRUARY 2, 2024

Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year. Repeat customer rate has increased or remained constant across industries in 2023, indicating increased customer retention.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Ecommerce Platforms

MARCH 15, 2021

It's designed to help ecommerce brands utilize historical data to retain customers and grow sustainably. Metrilo operates with the understanding that customer retention using their methods (more on this in a sec) boasts lower acquisition costs and better profit margins. Metrilo Review: Customer Support.

Payment Services 138

Payment Services Merchant Services Live Chat eCommerce Analytics 138

Ecommerce Platforms

FEBRUARY 17, 2023

With a CRM tool, you can learn more about the path your customers take to purchase, and what it takes to ensure long-term loyalty. Customer Relationship Management tools help startups and businesses to develop stronger, more lucrative, and longer-lasting connections with their customers.

Payment Services 118

Payment Services Management eCommerce Analytics WooCommerce 118

Kibo

MAY 14, 2014

In order to give them the information they need to succeed, associates should be equipped with mobile phones or tablets that surface detailed product information, promotions and customer data to assist with every aspect of the in-store shopping experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

ROI Revolution

DECEMBER 2, 2021

We keep this blog post updated with the information you need to stay in the loop with the supply chain crisis. Read the latest news today & bookmark this article for easy access to stay informed! 65% express the need for more frequent communication with customers. New COVID-19 data + stats. December 2. Statista ).

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

We keep this blog post updated with the information you need to stay in the loop with the supply chain crisis. Read the latest news today & bookmark this article for easy access to stay informed! 65% express the need for more frequent communication with customers. New COVID-19 data + stats. February 16 update.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

NOVEMBER 4, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 78

eCommerce Social Media Payments Payment Services 78