article thumbnail

How to sell online in 2023: The definitive guide

Omnisend

Everything is measurable Data is easier to measure when you sell online. There are innumerable tools to track customer data, their location, demographics, etc. Better customer service and experience It’s easy to respond to customer feedback, improve customer experience, and tend to their queries online.

article thumbnail

How to sell online in 2023: The definitive guide

Omnisend

Everything is measurable Data is easier to measure when you sell online. There are innumerable tools to track customer data, their location, demographics, etc. Better customer service and experience It’s easy to respond to customer feedback, improve customer experience, and tend to their queries online.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Shopify vs Shopify Plus: Making the Right Choice for Your Business

Ecommerce Platforms

If you need more people to be able to access your ecommerce platform, Shopify Plus is definitely the way to go. Extra support from a dedicated account manager As standard, Shopify’s approach to customer support is pretty impressive. On any plan, you’ll be able to access assistance via phone, email, and live chat.

Shopify 104
article thumbnail

The definitive guide to dynamic emails for 2023

Omnisend

If you’re wondering why you need to put in the extra work to gather customer data when you can send common promotional emails, let’s look over the benefits of dynamic emails to put things into perspective: 1. But this is not restricted to how quickly you respond to their queries on live chat or social media.

article thumbnail

Shopify vs Squarespace vs Wix: The Battle of The Website Builders

Ecommerce Platforms

Other notable Shopify features include: Analytics: By this we mean, you get access to a Google Analytics integration, you can generate product reports, and view sales and customer data via your Shopify dashboard. But also, the ability to sell on Facebook and offer targeted discounts to loyal customers. . Go to top.

Shopify 211
article thumbnail

Mass email service: definition and top providers

Omnisend

Beyond being a mere bulk email software, Sendinblue allows for multichannel communications through SMS and live chat. It also has some marketing automation features that help provide individualized experiences to your customers with minimal intervention from your team. Lead scoring is one of Sendinblue’s unique benefits.

article thumbnail

Retail vs Ecommerce: What’s the Difference?

Ecommerce Platforms

You’ll need to be aware of cybersecurity breaches, and ensure you have strategies in place to keep customer data secure. Many ecommerce stores use multiple channels for service, including email, live chat, and social media. Retail vs Ecommerce: How Do they Compare for Businesses?

eCommerce 104