Retail TouchPoints

SEPTEMBER 20, 2022

There’s been a great deal of hand-wringing around the advertising industry lately as brands deal with rising marketing costs. Then there’s direct mail — the unsung hero of many brands’ multichannel marketing strategies. This is best accomplished by investing heavily in first-party data. Marketing budgets are 9.5%

Omnichannel 253

Omnichannel Marketing Social Media Channel 253

GetElastic

JANUARY 13, 2019

The success of industry disruptors such as Airbnb, Amazon and Tesla can be attributed to many factors, but these companies all have one thing in common — a focus on creating an exceptional customer experience, rather than just selling a product. As a result, customer expectations as a whole are evolving.

Customer Experience 150

Customer Experience Customer Multichannel Social Media 150

GetElastic

JANUARY 14, 2019

The success of industry disruptors such as Airbnb, Amazon and Tesla can be attributed to many factors, but these companies all have one thing in common — a focus on creating an exceptional customer experience, rather than just selling a product. As a result, customer expectations as a whole are evolving.

Customer Experience 136

Customer Experience Customer Multichannel Social Media 136

GetElastic

FEBRUARY 26, 2020

Better customer experience means targeting people, not buyers. The success of industry disruptors such as Airbnb, Amazon and Tesla can be attributed to many factors, but these companies all have one thing in common — a focus on creating an exceptional customer experience, rather than just selling a product. Kristin Schepici.

Customer Experience 78

Customer Experience Customer Multichannel Social Media 78

PERQ

NOVEMBER 14, 2022

If not, you may have missed out on some important conversations happening among the forward-thinking leaders in attendance of this leading multifamily technology event. The discussion talked about how renters are doing more digitally and the need for new and different technologies to support this new, more digital renters’ journey.

Multichannel 69

Multichannel Omnichannel Technology Channel 69

BigCommerce

AUGUST 15, 2018

Yet, product information serves as the lifeblood of commerce, and finding a solution that can seamlessly integrate into commerce technology stacks and handle the entire process of managing, merchandising and marketing inventory has proven to be daunting a task. Custom Build a PIM. The Ideal Commerce Technology Stack Built for Scale.

Information 212

Information Management Merchant Services Multi-channel 212

Algopix

JULY 24, 2023

Multichannel and Omnichannel Selling PIM enables seamless integration with multiple sales channels, such as marketplaces, social media platforms, and online stores. This empowers businesses to adopt an omnichannel approach, reaching customers wherever they are.

Information 107

Information Management eCommerce eCommerce Platforms 107

365 Retail

JUNE 6, 2022

In practice, the technologies that underpin the metaverse – VR, video calls, and more – have been in circulation for years. Customers will increasingly expect the products sold in virtual stores to be exclusive to them, too. Meanwhile, Microsoft bet big on a gaming-oriented metaverse proposition with a $68.7

Customer Loyalty 80

Customer Loyalty Customer Games Multichannel 80

GetElastic

FEBRUARY 26, 2020

Better customer experience means targeting people, not buyers. The success of industry disruptors such as Airbnb, Amazon and Tesla can be attributed to many factors, but these companies all have one thing in common — a focus on creating an exceptional customer experience, rather than just selling a product. News and Events.

Customer Experience 60

Customer Experience Customer Multichannel Social Media 60

Sailthru

JUNE 27, 2018

Any marketing leader planning to re-evaluate their multichannel campaign technologies in the next year should be referring to Gartner’s 2018 Magic Quadrant for Multichannel Marketing Hubs. Customer Profile Management. Customer profile management and customer data management are not new needs.

Multichannel 60

Multichannel Merchant Services Technology Channel 60

Ecommerce Platforms

DECEMBER 13, 2021

All you need to do is assess your options, and make sure you’re downloading the right technology for your Shopify website. Gorgias is a leading provider of help desk technology, designed to improve customer service on a massive scale. Suitable for automation to improve customer service. Direct integration with Shopify.

Shopify 104

Shopify Live Chat Merchant Services Multi-channel 104

Korona

FEBRUARY 13, 2023

Setting up a multi-channel system can be expensive, as retailers must invest in technology, infrastructure, and resources to support their new sales channels. Retailers must carefully weigh the costs against the potential benefits and find ways to minimize their investment while still delivering a high-quality customer experience.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista.

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Powerinbox

DECEMBER 17, 2020

We know MadTech is the convergence of digital marketing and advertising technology (MarTech + AdTech). And we know it can help publishers launch personalized content at scale , increase revenue, and make the most of their customer data. That’s why AdTech has built a reputation for being disruptive to the customer experience.

Social Media 79

Social Media Customer Data Multichannel Channel 79

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. This means retail company and customer data stays safe.

Omnichannel 59

Omnichannel POS Merchant Services Multichannel 59

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

This not only increases your sales but also improves customer satisfaction. If you are a multichannel retailer, you can have your brick-and-mortar, e-commerce platform, web orders, etc. So, you can manage all aspects of your business without investing in new industry-specific technology. Save time and cost.

Management 95

Management Shipping Costs Retail eCommerce Platforms 95

RETAIL MANAGEMENT SOFTWARE

DECEMBER 8, 2021

Multichannel sales entail reaching out to customers via every accessible channel. Customers nowadays shop across various channels; therefore, merchants must sell and communicate with customers across all of them. Utilize Omnichannel retailing.

Merchant Services 52

Merchant Services POS Gifts Customer Retention 52

Algopix

JULY 24, 2023

This feature prevents overselling and stockouts, minimizing the risk of disappointing customers. Customer Information Management Managing customer information effectively is crucial for personalized service and targeted marketing efforts. Security Measures Data security is paramount in eCommerce.

Payment Services 78

Payment Services Merchant Services Operations Management 78

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. This means retail company and customer data stays safe.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. This means retail company and customer data stays safe.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

BigCommerce

SEPTEMBER 14, 2018

Direct to consumer means you are selling your product directly to your end customers without third-party retailers, wholesalers, or other middlemen. The model of the multichannel retailer is failing, and it’s falling apart because the margins are small. Which Customer Expectations are Changing? The writing is on the wall.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

Ecommerce Platforms

MAY 3, 2022

While free CRM solutions in the UK are naturally less feature-rich than some of their premium alternatives, they can still provide a useful stepping stone into the possibilities of CRM technology. HubSpot is one of the better-known technology leaders in the digital world. Here’s your guide to the best free CRM UK. HubSpot (Free CRM).

Live Chat 104

Live Chat Payment Services Social Media Management 104

Ecommerce Platforms

AUGUST 18, 2020

This cloud-based inventory management and order management tool supports multichannel companies and modern online brands. Combining sales, manufacturing channels, currencies, and locations, TradeGecko ensures that every order, customer, and product is easy to track. Our TradeGecko pricing review is here to answer all of your questions.

Shipping Costs 104

Shipping Costs Payment Services Multi-channel B2B 104

ROI Revolution

AUGUST 5, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. COVID-19 industry impacts: Where we stand now. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Published March 12, 2020.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. A myriad of sectors within the home goods industry have seen incredible growth over the past year, including furniture, homeware, décor, and bedding. October 13.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

Email Audience

MAY 3, 2022

The Service Hub is customer service software that includes conversational tools, a shared inbox, help desk automation, a knowledge base, survey tools, reporting, a customer portal, and more. Provide multichannel support, automate answers to the most frequent questions, gather customer feedback, and more. Operations Hub.

Social Media 59

Social Media Operations Live Chat Subscription 59

ROI Revolution

JULY 1, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. 65% express the need for more frequent communication with customers.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. 65% express the need for more frequent communication with customers. COVID-19’s impact on the apparel industry. Published March 12, 2020. May 14 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

Ecommerce Platforms

FEBRUARY 9, 2023

A strong device with an even more durable case: Shopify POS Go is built with Gorilla Glass 5 technology, and it offers a thicker build than most smartphone devices we all know. Use the built-in 1D and 2D barcode scanner to ring up customers by scanning products. That’s what you rely on.

POS 104

POS Shopify Merchant Services Channel 104

ROI Revolution

OCTOBER 7, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. In line with that increased digital time, the consumer electronics industry has seen some significant growth. COVID-19’s impacts on the apparel industry.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. A myriad of sectors within the home goods industry have seen incredible growth over the past year, including furniture, homeware, décor, and bedding. October 13.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. How COVID-19 has transformed the furniture & home goods industry. This year, we’ll see the home décor industry reach a record $182 billion. September 2.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2022

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Digital ad spend for the travel industry is expected to jump 15.3% At the height of the pandemic, what sectors within the home goods industry were thriving the most?

eCommerce 78

eCommerce Social Media Payments Payment Services 78