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Is Customer Loyalty More Important Than Acquisition?

Smile.io

The battle between customer loyalty versus acquisition is one that all growing brands have to grapple with. No matter what industry you’re in, what products you sell, or how large your company is, there are always heated debates on which one you should dedicate your resources to. It’s free marketing at its best.

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How Consumer Electronics Brands Can Reduce Holiday Shopping Returns

ESW

Impacted Supply Chains Managing returns doesn’t just take up time, resources and money. This minimises confusion, ensures accurate expectations and fosters satisfied customers who are less likely to return the product. It also has a negative impact on the supply chain, creating complicated reverse logistics that limit cash flow.

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How to Give Best-in-Class Omnichannel Customer Support

Omnisend

When that time comes, the customer will look to contact the company. The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. Source: Live Chat.

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How To Scale An Ecommerce Business (2024 Guide)

Smile.io

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Adding points, VIP, or referral programs with Smile.io

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Top Loyalty Program Features (+How To Choose The Best Software)

Smile.io

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.   Smile.io

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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

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Lightspeed HQ Ecommerce Review: The Perfect Solution for Integrating with a POS

Ecommerce Platforms

Lightspeed loyalty for customer loyalty. Lightspeed Features for Customer Experience. There’s more to running a successful online business than learning how to manage your inventory and resources. Today’ss customers are looking for companies that know how to deliver the best possible experiences.