article thumbnail

The Comprehensive Guide To Selling Consumer Packaged Goods Online

Groove

Introduction Because you’re reading this eBook, you’re likely an eCommerce retailer selling consumer packaged goods online, or you own a brick-and-mortar store and want to transition to eCommerce. Retaining customers in the CPG market is indispensable, and creating a streamlined customer experience is key to retaining existing customers.

article thumbnail

Retail Auto-Replenishment: the Pros and Cons

GetElastic

Natalie Berg in the Voices of Retail ebook argues that people no longer GO shopping – people ARE shopping. Subscription companies that focus on replenishment (e.g., If one of these fails, then so does auto-replenishment – which then leads to a poorer customer experience.”.

Retail 141
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Ways Dunning Management Reduces Churn

FastSpring

A challenge faced by all subscription-based businesses is figuring out a way to keep recurring payments flowing for their company. Since your company already has an automated dunning process checking up on delinquent subscription accounts, you can reallocate company resources towards supporting your core business.

article thumbnail

Payhip Review (Jul 2021): Everything You Should Know

Ecommerce Platforms

Let’s start by looking at some of the major benefits: VAT : EU VAT is handled for you, so you don’t have to figure out the VAT for each customer. Cost effective: The website only takes a very small 5% transaction fee from each eBook sale, and there aren’t any monthly fees. Digital products are the top option for Payhip customers.

article thumbnail

Shippo Review (2023): An Easy-To-Use Shipping Solution For SMB Merchants

Ecommerce Platforms

At the heart of the company’s solution is its web app, an all-in-one tool companies can use to manage shipments and drive amazing customer experiences. There’s also the “Shippopedia” and a host of eBooks and downloadable guides for those who want to learn more. Plus, you get email and live chat support.

article thumbnail

ShipNetwork Review: Is This Fulfillment Service for You?

Ecommerce Platforms

So, now customers expect shipping times of just a few days and often expect low-cost or even free shipping. So, with that in mind, it’s no wonder that in 2022, 70% of online retailers were working to improve their tracking information to provide a better customer experience, and 38% worry about meeting their customer's delivery expectations.

article thumbnail

Editor X vs Webflow (Apr 2022): The Ultimate Comparison

Ecommerce Platforms

With these categories, we're able to understand standard features to expect from each website builder, like templates and drag-and-drop design, while still diving into the more advanced functionality like animations, HTML and CSS access, API control, and even subscription management. Webflow Customer Support.

X-cart 104