lateshipment

APRIL 9, 2024

If you’re an e-commerce merchant who wants their business to become successful, you need to become the customers’ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). Such issues can deter customers from completing their purchases and lead to abandoned carts.

eCommerce 130

eCommerce Merchant Services Shipping Costs Customer 130

Groove

FEBRUARY 3, 2020

The eCommerce industry does not usually get a lot of press unless it’s around the holidays, specifically Cyber Monday. The topic of these articles varied: from the things wrong with eCommerce shopping; to information gathering through online coupons; to marketers gathering information about eCommerce customer experience.

Customer Experience 284

Customer Experience Shipping Costs eCommerce Customer 284

Kissmetrics

NOVEMBER 25, 2020

Running an e-commerce store is a lot of work, but you already know that. You’re experiencing it every day, from marketing and communication to fulfillment and shipping, not to mention all the follow-up. That’s where e-commerce automation comes in. What is E-Commerce Automation?

eCommerce 336

eCommerce Shipping Costs Live Chat Shopify 336

lateshipment

OCTOBER 12, 2023

Ever thought of ecommerce shipping as a marketing tool? E-commerce brands often focus on various channels during the holiday season like marketing, website design , product variations, emails and social media. E-commerce shipping is the last part of the pre-purchase customer journey before the buy button is clicked.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130

Retail TouchPoints

OCTOBER 16, 2020

Free shipping days are behind us. The first wave of ecommerce was mostly about price, while the second wave is all about the customer experience. Does your order fulfillment strategy live up to your customers’ expectations? Today’s customers choose who to purchase from based on their overall experience.

Shipping Costs 290

Shipping Costs Shipping Merchant Services Order Fulfillment 290

lateshipment

APRIL 23, 2023

My perception of building an e-commerce brand looks fun. All you need is to create a specialized domain with your brand name, work with different teams like marketing, sales, and customer experience to understand how you can further attract customers, sell not just products but something that brings out your own identity, etc.

eCommerce 130

eCommerce Shipping Costs Merchant Services Customer Experience 130

lateshipment

OCTOBER 30, 2023

However, e-commerce post-purchase issues are nothing out of the ordinary, especially during times like the Holiday Season. The impact they bring is catastrophic — wrecking customer experience, straining customer support teams, and ultimately threatening profit margins.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Experience 130

Groove

AUGUST 13, 2020

But how can eCommerce brands guide online shoppers through the buyer's journey and push them along the path to purchase? In this blog, we're exploring 5 strategies to help you create a positive eCommerce customer experience. eCommerce Customer Experience: Tips & Strategies.

Customer Experience 326

Customer Experience Customer eCommerce Social Media 326

Kissmetrics

JULY 8, 2021

There’s a ton of advice about using Instagram as an effective online marketing tool, but it can be challenging to scale your e-commerce brand on Instagram if you are a new brand without many followers yet. Why Is Instagram a Powerful E-Commerce Tool? 10 Ways to Grow an E-Commerce Brand on Instagram.

eCommerce 362

eCommerce Shipping Costs Social Media Customer Experience 362

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs.

Shipping Costs 278

Shipping Costs Fulfillment Shipping Customer Loyalty 278

lateshipment

JULY 25, 2022

Customers are no longer just interested in low prices, fast shipping, and free returns have constantly been the three must-haves for an online business to make the cut in today’s market. They want e-commerce brands to treat them with the proper experience that can lead them to shop again.

eCommerce 147

eCommerce Management Shipping Costs Customer 147

lateshipment

DECEMBER 2, 2022

Your fellow e-commerce businesses, shipping carriers, third-party logistic partners, etc have all geared up to handle the peak season’s shipping volume without succumbing to delivery issues and negative customer experiences. This can in turn hurt the operational efficiency of shipping carriers.

eCommerce 130

eCommerce Shipping Costs Shipping eCommerce Platforms 130

Retail TouchPoints

AUGUST 11, 2020

The bar for what makes a standout customer experience (CX) is rising every year. Shopper expectations are always evolving and your customer experience should evolve with it. There are many recent examples of companies in the e-Commerce world adapting their CX in innovative ways.

eCommerce 279

eCommerce Shipping Costs eCommerce Technology Customer Experience 279

lateshipment

NOVEMBER 27, 2022

The same scenario can happen to a customer who is shopping at your e-commerce store. As an e-commerce merchant, you don’t want a potential customer to quit half-way through a purchase. Thus, optimizing your e-commerce store’s existing checkout practices and increasing sales is paramount.

eCommerce 130

eCommerce Merchant Services Shipping Costs Payment Services 130

Retail TouchPoints

JULY 5, 2022

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. Why is Ecommerce Profitability So Elusive?

Shipping Costs 321

Shipping Costs eCommerce Retail Merchant Services 321

lateshipment

MARCH 9, 2022

Shipping delays are inevitable even with the most efficient carriers. And when they happen, they tend to drive your customers away. Dealing with shipping delays is no rocket science but first, we’ll bust a few delay-related myths along the way to make it easier for you. Shipping Delays are More Common Than You Think.

Shipping Costs 246

Shipping Costs Shipping eCommerce Customer Retention 246

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. Return rates at physical stores range from 8% to 10% , but rise to approximately 20% for e-Commerce, according to data from CBRE. Under these conditions, returns could quickly become a logistical nightmare, a customer experience risk and, most of all, a drain on profits.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

Retail TouchPoints

JUNE 11, 2020

SmartGift , a gift-based e-Commerce and data platform, has been issued a patent for its original work in e-Commerce technology. Retailers such as 1-800-Flowers , Pandora Jewelry and Under Armour use SmartGift to power their peer-to-peer gift recommendations, shopping and customer experience.

eCommerce Technology 172

eCommerce Technology eCommerce Technology Shipping Costs 172

RetailMinded

APRIL 26, 2024

The growing ecommerce landscape represents an incredible opportunity for SMBs, allowing them to expand their reach into new geographies and connect with customers worldwide. That said, ecommerce growth does come with challenges to overcome. You can also explore different strategies, like FCL and LCL shipping.

Shipping Costs 52

Shipping Costs Shipping eCommerce eCommerce Software 52

lateshipment

DECEMBER 24, 2021

Returns are a part of every e-commerce business. And when returns get out of hand, you can naturally expect them to become a logistical nightmare and a cost-center for your business. 20% of all e-commerce orders are returned. What is E-commerce Returns Management? But first, let’s get to the basics.

eCommerce 130

eCommerce Management Shipping Costs Shipping 130

Ecommerce Platforms

SEPTEMBER 20, 2022

As one of the most popular shipping apps for ecommerce order fulfillment, ShipStation often gets recommended for managing shipments, finding great deals from carriers, and sending tracking codes. But ShipStation isn’t for everyone, whether it’s due to the ShipStation pricing, interface, or geographical support. Toggle accordion.

Shipping Costs 211

Shipping Costs Shipping Fulfillment Merchant Services 211

Retail TouchPoints

NOVEMBER 1, 2023

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. Still, the cost of chargeback fraud is simply too high to ignore.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

lateshipment

JULY 22, 2021

Why E-commerce Businesses Must Not Overlook Their Customers' Returns Experience. Your brand offers an amazing online shopping experience and a seamless shipping and delivery experience but like many other brands, you’ve overlooked your customers’ returns experience.

eCommerce 130

eCommerce Shipping Costs Shipping Shipping Labels 130

lateshipment

MAY 6, 2023

Before we get to the context of things, remember that the post-purchase phase takes up 50% of the overall customer experience. But most eCommerce brands, who take a top effort to convert prospects into customers, unwillingly neglect to do the same for what comes after.

Customer Experience 130

Customer Experience Shipping Costs Customer eCommerce 130

Retail TouchPoints

AUGUST 11, 2020

As the pandemic has driven the adoption of e-Commerce to a level retailers didn’t expect to see for a year or more, many are speeding up the development of digital products and services that were further ahead on their technology roadmaps. The third-party vendors will ship the products directly to the consumers’ homes.

Shipping Costs 278

Shipping Costs Shipping Merchant Services eCommerce 278

Fabric

OCTOBER 26, 2023

API calls are the lifeline of modern e-commerce, serving as the invisible threads that connect digital platforms and enable seamless interactions. Using API calls, there is no need to reinvent the wheel in e-commerce. APIs provide a quicker approach to meet rising customer expectations. What is an API Call?

eCommerce 130

eCommerce X-cart Merchant Services Payment Services 130

Retail TouchPoints

JULY 20, 2022

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Explore options for personalization beyond delivery speed.

Shipping Costs 338

Shipping Costs Shipping Merchant Services Payment Services 338

lateshipment

NOVEMBER 11, 2021

In this article, we’ll be putting our focus on BFCM, the biggest time of the year for e-commerce retail, where they look forward to maximizing their Holiday season sales. The crisis has become the biggest stumbling block e-commerce businesses would ever face in history. Increased customer acquisition costs.

eCommerce 130

eCommerce Customer Shipping Costs Social Media 130

lateshipment

AUGUST 1, 2022

In the always-on retail environment, the convenience of a seamless experience is the key to winning more customers. According to Linnworks research , over 80% of shoppers are looking for a frictionless, cross-device ecommerce experience. including shipping, tracking, delivery, returns, reviews and more ?

Customer Experience 147

Customer Experience Payment Services Customer Shipping Costs 147

lateshipment

OCTOBER 12, 2021

If you’re an E-commerce business owner, you need to realize that returns are a necessary evil. So instead of begrudging returns, make it a means to earn customer loyalty and build brand trust, this holiday season. E-commerce returns are over 30% higher during the Holiday season than the rest of the year.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

lateshipment

SEPTEMBER 4, 2020

An eCommerce business needs to get a lot of things right in order to maximize its capacity to generate sales. One aspect that doesn’t always command much discussion, however, is cultivating a valuable and appealing on-site experience. Here's What You Need to Do to Piece Together a Better On-Site eCommerce Customer Experience.

Customer Experience 219

Customer Experience Improvements eCommerce Customer 219

lateshipment

DECEMBER 4, 2021

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. An Analysis of Shipping Performance by FedEx and UPS in 2021 Right Before the Holiday Season. Let’s take a deep dive into it. States, cities, and regions.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

lateshipment

SEPTEMBER 16, 2022

However, for e-commerce retail businesses the next 3 months (From Halloween to New Year) are pretty hectic, as they have to come up with new initiatives to sell more products, delight all customers, and most importantly have a season to remember. How E-commerce Businesses Can Have a Great Festive Season in 2022.

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130

Retail TouchPoints

AUGUST 19, 2020

But in reality, in the wake of COVID and the resulting shift to e-Commerce as the order of the day, retailers and brands outside of the Big Box set are scoring big wins with customers, and proving without a shadow of a doubt that they can thrive while remaining independent of giant e-Commerce marketplaces. .

eCommerce 269

eCommerce Merchant Services Games Payment Services 269

Groove

APRIL 18, 2024

Some say that it’s the secret to becoming a successful eCommerce brand. Optimizing Inventory: Because Shopify ERP integration platforms sync inventory levels in real-time, you’ll prevent overstocking and stockouts, all while reducing costs. It also allows for personalized marketing and better customer service.

Shopify 393

Shopify Payment Services Shipping Costs Order Fulfillment 393

Ecommerce Platforms

AUGUST 4, 2020

Love it or hate it, shipping is an essential element to any ecommerce operation, and when done well, it's another opportunity to wow your customers. In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. This is why engaging a reliable fulfillment solution is imperative.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

lateshipment

SEPTEMBER 29, 2023

Holiday orders with your e-commerce business are always special for both your customers and you. For your customers, their purchases are usually gifts for their loved ones (or even for themselves) and for you, it is an opportunity to make more out of it and have a successful time of the year. Here’s how it works.

Shipping Costs 130

Shipping Costs Shipping eCommerce Events 130