lateshipment

OCTOBER 30, 2020

Data like important shipping dates, popular products on particular days, effective short-term marketing techniques, and sales data. Important eCommerce Events. Read on to get access to all the critical data you need to plan your delivery game this holiday season. Halloween - Saturday, 31st October. billion on the ghoulish holiday.

Shipping 243

Shipping Small Business Retail Marketing Retail 243

lateshipment

SEPTEMBER 29, 2023

Remember, each and every bad delivery experience leads to frustrated customers avoiding doing business with you and also influencing others’ decisions by sharing their grievances on social media. Therefore, the onus of ensuring that your customers are fully informed of their order status falls on you.

Shipping Costs 130

Shipping Costs Shipping eCommerce Events 130

lateshipment

MAY 21, 2021

Improving customer retention by 5% increases profits by up to 25% to 95%. If you are trying to sell something, the chances of making a sale are 60-70% with a retained customer. The likelihood of the same is only 5-20% with a new customer. Steps to retain your eCommerce customers. Get your social media game right.

Customer Retention 130

Customer Retention eCommerce Customer Social Media 130

lateshipment

DECEMBER 11, 2020

Social commerce is the use of social media websites like Facebook, Instagram, and Pinterest for marketing and sales purposes. Social commerce campaigns aim to boost social interactions such as retweets, likes, link clicks, and shares and to drive sales. Start a social media challenge.

Social Media 130

Social Media eCommerce Article Customer Loyalty 130

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. That’s not all!

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . You can also focus on the channels where your customers go the most and sell to them there. hot and trendy.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

lateshipment

JUNE 24, 2021

This makes sure that it is your brand i.e. imprinted in the minds of your customers than that of your shipping carrier. You can make it even better by using it as a means to drive sales. You can use the real estate on your branded tracking page to upsell and cross-sell products related to the customer’s recent purchase.

Customer 130

Customer Shipping Costs Social Media Shipping 130

lateshipment

APRIL 9, 2024

But think about it, worst case scenario: what do you think happens when a customer abandons their cart ? There is a lost opportunity to convert a potential sale There is a lower return on investment (ROI) for marketing efforts The priority of resolving post-purchase pain points Now let’s do a little time jump.

eCommerce 130

eCommerce Merchant Services Shipping Costs Customer 130

lateshipment

MAY 28, 2020

As if this were not bad enough, many such former customers end up posting damaging reviews on social media and forums that deter potential customers from buying from this retailer (could be you!). That being said, Should You Focus on Retaining Customers or Acquiring New Ones?

Shipping Costs 246

Shipping Costs Customer Retention Shipping Small Business Retail 246

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

lateshipment

MARCH 15, 2021

Since the onus is now on you provide a great post-purchase experience, you end up spending up to 20% more on shipping costs than you should. As if this were not bad enough, many such former customers end up posting damaging reviews on social media and forums that deter potential customers from buying with you!

Shipping Costs 130

Shipping Costs Customer Retention Social Media Shipping 130

lateshipment

AUGUST 16, 2021

Coming to the Holiday season, which accounts for 25% of the total sales per year — 2020 saw a slight increase in sales even when experts predicted it would drop, considering the pandemic’s impact on shoppers’ spend threshold. to $1.093 trillion , while the season’s eCommerce sales will rise 11.3% Use social media extensively.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

lateshipment

AUGUST 8, 2022

The holiday season is the time when businesses need fresh insights to draw their plans so that they could make the most sales. But, coming up with holiday plans has been an wildride — thanks to recent global events. E-commerce sales have been rapidly growing for the last couple of years and this time as well, one can see a 15.5%

eCommerce 130

eCommerce Shipping Costs Shipping Gifts 130

lateshipment

FEBRUARY 10, 2021

With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. When you are unable to resolve delays or even inform your customers of it, you end up losing your “hard-earned” customers to delivery issues, which are often committed by your shipping partner and not you. .

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

lateshipment

MARCH 26, 2020

And when delays do happen, more often than not, customers blame the retailer rather than the shipping carrier for the bad delivery experience. It is a fact that 47% of customers won’t shop with your brand following a bad delivery experience. Broken Post-Purchase Experience With Inadequate Customer Engagement.

Management 208

Management Shipping Costs Shipping Merchant Services 208

lateshipment

FEBRUARY 10, 2021

With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience” at the center of their growth and retention strategies.

Improvements 130

Improvements Customer Shipping Costs Shipping 130

lateshipment

NOVEMBER 5, 2020

Increased shipping volume doesn’t just mean more sales but more issues you could face due to multiple factors. Shipping carriers are already straining their capacity due to social distancing norms and supply-chain restrictions. Potential Issues That Irate Customers Take to Social Media. What You Can Do.

Shipping Costs 162

Shipping Costs Shipping Social Media Customer 162

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. Irate customers won’t just stop shopping with you but they might take that extra effort to take down your brand’s online reputation as well.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

NOVEMBER 20, 2020

However, offering quality post-purchase experiences can be a challenge because this phase is often outsourced to a third-party shipping carrier, who may not share your sense of urgency or commitment to great customer service. This way, you can make more of a mark on your customers and indeed delight them. Increase sales.

Shipping Costs 234

Shipping Costs Shipping Information Customer 234

lateshipment

SEPTEMBER 23, 2022

Thanksgiving is no longer a single-day event in the festive season. It is the start of a 5-day event dubbed Cyber Week or Cyber Five. The event consists of Thanksgiving followed by Black Friday, Small Business Saturday, Super Sunday, and Cyber Monday. Reach your customers where they spend most of their time.

eCommerce 130

eCommerce Shipping Costs Payment Services Gifts 130

lateshipment

SEPTEMBER 7, 2023

Part 1: Holiday Marketing Calendar Here’s a month-by-month breakdown of key holiday season dates and marketing strategies that work best each day so that you can implement them easily and maximize your sales. The major event in October for retail and e-commerce is Halloween. Let’s start taking a look at them one by one.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130

lateshipment

FEBRUARY 7, 2020

Just the lack of visibility in the last mile will escalate into higher costs, negative customer experiences, and all the hassle for getting new customers on board. . By taking away their anxiety, you’re displaying how much you value them thus improving the customer experience you provide.

Shipping Costs 214

Shipping Costs Shipping 3dcart Customer Experience 214