Remove Customer Experience Remove Hobbies Remove Recommendation Remove Social Media
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How True Value improved online conversions with 360º images

GetElastic

The True Value Company is one of the world’s leading hardline wholesalers with a globally recognized brand providing its customers in over 60 countries an expansive product set with market-customized assortments at highly competitive prices, superior product availability, innovative marketing programs and a la carte value-added services.

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How to Start an Ecommerce Business

SellBrite

Starting an ecommerce business based on a favorite hobby or personal experience is a great idea because you already have an interest in the topic, as well as knowledge of it, which can help you build a successful venture — and enjoy it in the process. Get Social. That’s where marketing comes in. Use Influencers.

eCommerce 132
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How to Cross-Sell Retail Products

Omnisend

Amazon figured someone who has an affinity for physical agility could use some more products to develop her skills, or at least announce her hobby stylishly. In general, ecommerce retailers embed cross-selling techniques through two primary means: Directly into on-site shopping experience Via post-purchase communications.

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Behavioral Segmentation: How it Boosts Customer Engagement

Omnisend

It’s no surprise that automation driven by behavioral segmentation saw over half of all emails opened— 87% of Americans have stated that they’re willing to have activity tracked for a more personalized, rewarding customer experience. Psychographic segmentation divides a customer base by certain customer habits and traits.

Customer 114
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The Little Guide to Customer Service for Ecommerce: How to Win in Every Channel

SellBrite

In ecommerce, you live and die by what your customers and prospective customers believe to be true about you. The perceptions they have about your company and the experiences they have with your products and your team is everything. If you experience any growth at all (which you will!), Not sure which tools you’ll need?

Channel 93
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How to Differentiate From Ecommerce Competitors and Boost Loyalty in 2018

SellBrite

What kind of added value could you be bringing that you know your competitors aren’t (packaging, customer support, customer delight , community, etc.)? How is this customer experience strategy different or better than what they might experience when they interact with your competitors?

eCommerce 148
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5 proven strategies for attracting last-minute online shoppers

Payoneer

Contact previous customers via email and social media. The best first strategy to attract late-holiday shoppers is to reach out to previous customers, many of whom are likely among the last-minute crowd. For all these reasons, email and social media campaigns targeting return customers are good strategies.