Ecommerce Platforms

APRIL 30, 2020

Another point in favor of SendinBlue is the ability to have a live chat on your page so you can talk to your customers in real time and point them in the right direction. GetResponse is a robust platform with features like landing pages, webinars and a CRM. GetResponse has been around since 1998. Who It's For.

Shopify 206

Shopify Marketing Payment Services eCommerce 206

Ecommerce Platforms

NOVEMBER 9, 2021

There’s also a host of capabilities you might not find built into systems elsewhere, like live chat for supporting your customers, and access to things like your own built-in CRM for customer relationships. HubSpot is a very advanced tool for the right customer. Easy conversational bots and live chat.

Live Chat 104

Live Chat Multi-channel Marketing Social Media 104

Ecommerce Platforms

APRIL 27, 2022

Webflow's ecommerce features include a fully branded online shop as well, with support for any types of products, from digital goods to services, and custom products to physical items. Customize the entire customer experience with optimized design tools; create checkouts and make a seemless transition from product page to shopping cart.

X-cart 104

X-cart Payment Services Payments Shipping Costs 104

Ecommerce Platforms

MARCH 9, 2023

An Enterprise package with custom pricing is available for more extensive feature sets. Templates can be limited for customization. The first paid plans tarts at $8 per month and offers access to features like A/B testing and reporting, as well as live chat support, and a SMTP server.

Omnichannel 104

Omnichannel Multi-channel Technology Live Chat 104

Ecommerce Platforms

JANUARY 11, 2023

More than just a basic chat support solution, LiveChat combines a customizable chat widget with in-depth automation, chat transcripts, and analytics, to help you enhance your customer experience strategy, and drive loyalty. Ticket management from chat, and email. Proactive chats. Mobile chat window.

Live Chat 104

Live Chat Multi-channel Management Customer 104

Ecommerce Platforms

JANUARY 11, 2023

More than just a basic chat support solution, LiveChat combines a customizable chat widget with in-depth automation, chat transcripts, and analytics, to help you enhance your customer experience strategy, and drive loyalty. Ticket management from chat, and email. Proactive chats. Mobile chat window.

Live Chat 104

Live Chat Multi-channel Management Customer 104

Ecommerce Platforms

FEBRUARY 5, 2021

Live chat software. Site messaging: The live chat messaging feature ensures you can follow up with site visitors immediately, when they’re most likely to be engaged with your brand. Live chat: Talk to your customers in real-time and give them another helpful way to ask for information about products and services.

Live Chat 156

Live Chat Payment Services Social Media Payments 156

Ecommerce Platforms

DECEMBER 27, 2021

Great security and customer support. Live chat for customer service. CRM built-in for customer relationship tracking. There’s a drag-and-drop builder with plenty of templates to get you started, a comprehensive knowledge base, video tutorials, email support, live chat support, and so much more.

Live Chat 104

Live Chat Multi-channel Subscription Arts 104

Ecommerce Platforms

MARCH 9, 2023

You can even access webinars to help teach you how to use the technology effectively. Zoho CRM Review: Omnichannel Communications At the heart of Zoho CRM, is the ability to bring all of your critical customer conversations together, in one trackable environment.

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Ecommerce Platforms

JULY 7, 2022

High-quality web design communicates credibility and professionalism, setting the tone for your customer experience. There are three types of apps available: App elements: Here, you can add features to your Weebly sidebar to further customize your website. For example, a live chat widget in your footer.

Shopify 179

Shopify Payment Services Shipping Costs Merchant Services 179

Ecommerce Platforms

FEBRUARY 17, 2021

You also don't get access to live chat support or exclusive products. Additionally, you unlock live chat support, exclusive products, and access to the expert onboarding webinar. That said, live chat support is available with all its premium plans. No Customization. The Premium Plan.

Shopify 118

Shopify Shipping Costs Live Chat Shipping 118

Ecommerce Platforms

MARCH 26, 2021

Developers with Duda regularly hold meetings and webinars that can give you additional information about the Duda functionality. For direct customer support, there’s a standard ticketing mail system with Duda and live chat functionality. However, the live chat has some limitations to who can reasonably access it.

Payment Services 104

Payment Services Shipping Costs SEO Live Chat 104

Ecommerce Platforms

APRIL 19, 2021

You can build eBook pages, product announcements, webinar registration pages and more. Sign-up form templates range from pop-ups for your website, to floating bars that stick to your page, and full-page forms that are sure to grab customer attention. No matter the number of emails you’re paying for, you can access live chat.

Recommendation 104

Recommendation Marketing Customer eCommerce Platforms 104

Whisbi

SEPTEMBER 3, 2018

The winning factor as stated by the judges is that: “Whisbi provides an engaging online experience more akin to a brick and mortar business, with real-time personalized services and a more streamlined purchasing process.”. – Featured in the 2018 Martech Landscape : Live chat & bots category.

Live Chat 40

Live Chat Telecommunications eCommerce Automotive 40

Ecommerce Platforms

JULY 21, 2020

The technology automatically records order and purchase history for clients, so that you can understand where your customer’s behavior might take them. Inventory management reports: Data and reports are an essential part of improving customer experiences. Email should get you a reasonably quick response most of the time.

Payment Services 104

Payment Services Shipping Costs Payments Order Fulfillment 104

Ecommerce Platforms

FEBRUARY 20, 2020

Shopify POS apps: Data syncing, customer profiles, call or email customers, inventory management, and mobile dashboard. Customer Support : Ecommerce University, discussion forums, Shopify-approved point of sale consultant, tutorials, user guides, FAQ, plus 24/7 support via email, live chat and phone support channels.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

Shopify POS apps: Data syncing, customer profiles, call or email customers, inventory management, and mobile dashboard. Customer Support : Ecommerce University, discussion forums, Shopify-approved point of sale consultant, tutorials, user guides, FAQ, plus 24/7 support via email, live chat and phone support channels.

POS 104

POS Payment Services Merchant Services lightspeed 104

Ecommerce Platforms

DECEMBER 23, 2019

The success of the entire system depends on how you capitalize on your customer interaction opportunities without compromising the corresponding customer experience. You get to run campaigns on channels like email, social media, live chat, phone calls, web conferencing, and self-service customer portals.

Social Media 129

Social Media Management Multi-channel Mobile 129

Ecommerce Platforms

DECEMBER 20, 2021

Enhance The Customer Experience. To stay ahead of your competitors, it’s essential to keep customers happy by providing an excellent customer experience. From the convenience of one account dashboard, you and your customers can view each customer’s orders, quotes, returns, etc.

Payment Services 211

Payment Services B2B Shipping Costs B2C 211

Email Audience

APRIL 8, 2022

They’ve been in business since 2003, serving B2B, B2C, and eCommerce customers. ActiveCampaign is built on the idea of driving growth with better customer experiences. And so they’ve created marketing and sales tools for lead generation, lead conversion, and customer retention.

Marketing 59

Marketing Live Chat Events Management 59