Whisbi

APRIL 10, 2019

Whisbi’s AI-powered conversational sales platform for enterprises connects online customers with chatbots and omnichannel agents and it’s helping brands to boost online sales and improve customer experience. The post Whisbi hires Former Virgin Media Product Manager to lead the Product Team appeared first on Whisbi.

Telecommunications 81

Telecommunications Management Automotive Travel 81

OrderDynamics

DECEMBER 19, 2017

Retail Customer Experience: The Key to Success. I have participated in many vendor presentations and retailer discussions where the phrase “customer experience” has been used. Everyone agrees that a positive customer experience is a necessity for retail “winners”. Your Omnichannel World Strategy.

Customer Experience 59

Customer Experience Customer Shipping Costs Retail 59

GetElastic

FEBRUARY 21, 2019

As Switzerland’s largest telecommunications agency in business since 1851, Swisscom had been running operations on a monolithic commerce platform for some time. By the mid-2010s the outdated system had run its course and the lack of flexibility were negatively impacting customer experiences and expectations. Source: The Dots.

Telecommunications 115

Telecommunications Magazine Customer Experience Mobile 115

GetElastic

MAY 25, 2020

Our partner, Hycom.digital has created a demo, enhancing Elastic Path Commerce Cloud solution with Contentful, the agile content platform, and thus highlighting how quickly and easily a customer can bring a chatbot to life. What does this mean for customers? Especially young customers need a constant contact and dialogue.

Telecommunications 78

Telecommunications Omnichannel Demo Channel 78

GetElastic

DECEMBER 16, 2021

Company Overview: Commerce Layer is a headless commerce platform and order management system that lets you add global shopping capabilities to any website, mobile app, chatbot, or IoT device, with ease. Company Overview: Swell is a customizable headless ecommerce platform that supports unique business models and customer experiences.

Magento 113

Magento B2C Merchant Services B2B 113

Retail TouchPoints

DECEMBER 13, 2022

This means these marketers need a truly omnichannel, flexible advertising strategy that bridges both online and offline channels as more shoppers start toggling between the two again. Phygital” is the term being used to describe this blending of physical and virtual to provide more immersive, interactive customer experiences.

Omnichannel 278

Omnichannel Vend Telecommunications Channel 278

Forrester eCommerce

APRIL 20, 2020

The coronavirus crisis offers telcos an opportunity to reposition themselves. Over the medium and longer term, the stronger telcos will benefit from the crisis.

Telecommunications 440

Telecommunications Customer Experience Mobile Omnichannel 440