Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results. The tools will be available first to U.S.

Merchant Services 218

Merchant Services Small Business Retail Social Media Shopify 218

ESW

DECEMBER 4, 2023

The partnership gives ecommerce brands built on Shopware access to ESW’s suite of solutions to enable all aspects of DTC cross-border expansion, including compliance, data security, fraud protection, taxes and tariffs to checkout, delivery, returns, customer service and demand generation, in as little as four weeks.

Merchant Services 88

Merchant Services Payment Services Technology Shipping Costs 88

Ecommerce Platforms

OCTOBER 16, 2019

Shippo Review: An Easy-to-use Shipping Solution for SMB Merchants. No matter how weighty the shipping demands are, a merchant needs a pristine solution to work with. No matter how weighty the shipping demands are, a merchant needs a pristine solution to work with. Step #3 Shipping a package.

Merchant Services 123

Merchant Services Shipping Costs Shipping Payment Services 123

Retail TouchPoints

AUGUST 11, 2020

As the pandemic has driven the adoption of e-Commerce to a level retailers didn’t expect to see for a year or more, many are speeding up the development of digital products and services that were further ahead on their technology roadmaps. The third-party vendors will ship the products directly to the consumers’ homes.

Shipping Costs 225

Shipping Costs Shipping Merchant Services eCommerce 225

Ecommerce Platforms

MARCH 3, 2022

Whether your company is in Canada or you'd like to ship to Canadian customers, it's important to find a Canada-focused fulfillment service that provides fast shipping, high-quality storage environments, and affordable rates. The goal of this article is to identify fulfillment services with a solid presence inside Canada.

Shipping Costs 104

Shipping Costs Merchant Services Fulfillment Shipping 104

Ecommerce Platforms

SEPTEMBER 20, 2022

As one of the most popular shipping apps for ecommerce order fulfillment, ShipStation often gets recommended for managing shipments, finding great deals from carriers, and sending tracking codes. ShipStation is a shipping platform for ecommerce store owners to manage all parcel shipments and tracking in one dashboard. Toggle accordion.

Shipping Costs 211

Shipping Costs Shipping Fulfillment Merchant Services 211

Ecommerce Platforms

FEBRUARY 9, 2023

Like many in the ecommerce world, we saw Shopify Markets Pro announced during Shopify’s Winter ‘23 Edition. In this Shopify Markets Pro review, we cover everything from the pricing, features, and interesting new localization options in the ecommerce platform. What is Shopify Markets Pro? Shopify Markets is available globally.

Shopify 104

Shopify Payment Services Merchant Services Shipping Costs 104

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The trade-off is long shipping times, another thing Wish is working hard to improve.

Shipping Costs 204

Shipping Costs Merchant Services Payment Services Shipping 204

ESW

APRIL 26, 2023

As soon as a shopper has placed their order, the post-purchase customer experience begins. For many brands with DTC ecommerce channels, new customers can be hard-won, and the post-purchase process is crucial to nurturing the next purchase.

Customer Experience 78

Customer Experience Merchant Services Payment Services Customer 78

GetElastic

MARCH 3, 2022

The predictions for rapid adoption by 2020 never materialized; however, the underlying technology, Blockchain, still holds promise, especially in the B2B payments space. B2B payments have seen consistent growth for several years (40% in the US from 2014-2020). How Blockchain for B2B Payments Works. Frictionless Payments.

Merchant Services 145

Merchant Services Payment Services Banking Payments 145

Ecommerce Platforms

MAY 3, 2023

In the last few years, Shopify has introduced a range of new features and services to ecommerce store owners, including the highly renowned Shopify Markets service. Table of contents Toggle What is Shopify Markets? Shopify Markets is a global ecommerce service, introduced to the Shopify platform in September 2021.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

Merchant Services 177

Merchant Services Payment Services Customer Experience Outdoor 177

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. Cancellation confirmation messages present a golden opportunity to reconnect with customers. Order cancellation emails provide a chance to find out why the customer canceled. Compliance and documentation. Get feedback.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

ESW

AUGUST 18, 2023

The world’s best-loved brands all have one thing in common: They deliver superior customer experiences. Regardless of product or industry, dominant brands prioritise and execute next-level online customer experiences in every market. These experiences don’t happen by accident.

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

Groove

APRIL 11, 2022

Groove Commerce is here to help mid-market and Enterprise merchants build, design and grow their eCommerce websites. After determining what your eCommerce store plans to sell, whether it be products or services, one of the first steps is to purchase a domain name. Create a Content Marketing Strategy.

Merchant Services 195

Merchant Services eCommerce Live Chat BigCommerce 195

Ecommerce Platforms

AUGUST 4, 2020

Love it or hate it, shipping is an essential element to any ecommerce operation, and when done well, it's another opportunity to wow your customers. In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. It's key to taking the hassle out of what can sometimes be a headache of a process.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

Store Growers

JUNE 24, 2023

Last Updated on July 3, 2023 Ecommerce merchants are no strangers to using Google Merchant Center. This powerful platform lets merchants manage, modify, and adjust their ecommerce shops across Google’s various services, such as Google Shopping, Ads, My Business, etc. First, log in to Google Merchant Center.

Merchant Services 91

Merchant Services Shipping Costs Shipping eCommerce 91

Groove

MARCH 28, 2022

What is B2B Email Marketing? B2B email marketing is when businesses send emails to reach prospects, leads and customers. These prospects, leads and customers aren’t individual consumers, though. Rather, B2B eCommerce involves sending these emails to other businesses who may want to buy your company’s products or services.

B2B 195

B2B Marketing Merchant Services Webinar 195

Retail TouchPoints

SEPTEMBER 2, 2022

Expanding internationally takes time, effort and money, which means leadership teams need to be thoughtful about which markets they enter. Brands and retailers should keep a close eye on competitors already in these markets, how they’re performing and what unique differentiation they can add to the category.

Merchant Services 282

Merchant Services Shipping Costs Channel eCommerce 282

Groove

JANUARY 19, 2022

Improving customer experience is a focal point for many online businesses. As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. Mapping the eCommerce Customer Journey.

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Groove

APRIL 1, 2022

No matter whether you’re just getting started with your eCommerce store or are a mid-market or Enterprise business with years of eCommerce experience, the tactics discussed in this guide will help you when it comes to selling consumer packaged goods online. There are so many ways to show that you care about your customers.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Ecommerce Platforms

FEBRUARY 14, 2023

If you're reading this blog post, you'll know that there are many challenges to running your own online store; one is handling the storing, packing, and shipping of your products. Whether you work alone or with staff, the fulfillment process is bound to take heaps of time away from other, more important, money-making tasks.

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Fulfillment Merchant Services Shipping Costs eCommerce 104

Retail TouchPoints

JULY 10, 2023

Retailers have a vast amount of data about customer shopping behavior and purchase history. Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past.

Merchant Services 267

Merchant Services Shipping Costs Retail Social Media 267

Retail TouchPoints

AUGUST 8, 2022

There are numerous types of enrollment incentives, but the most common are discounts, free shipping and a gift with purchase. Free shipping is a table-stakes incentive; 85% of shoppers say that not having free shipping for online orders is a “deal-breaker.” Subscribe More, Save More to Increase Share of Customer Wallet.

Merchant Services 230

Merchant Services Subscription Shipping Costs Gifts 230

BigCommerce

JULY 19, 2018

Whether you compare it to grocery stores, convenience stores, or independent wine shops, winery D2C shipping continues to be the leading retail channel. According to the 2018 Direct-to-Consumer Wine Shipping Report , there are two primary reasons for this growth. The second reason is the growing ecommerce market.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

Ecommerce Platforms

NOVEMBER 3, 2022

The best Shopify shipping apps can be a powerful tool for ecommerce business owners. After all, one of the most important steps in developing a community of dedicated customers, is making sure you can get orders to the right people, at the best possible time. What are the Best Shopify Shipping Apps? Go to the top.

Shipping Costs 104

Shipping Costs Shipping Fulfillment Shopify 104

BigCommerce

SEPTEMBER 11, 2018

And if customers are worrying about it, you bet merchants are worrying right there with them. More sales also means more shipping, and more possible shipping issues. More sales also means more shipping, and more possible shipping issues. Every year, carriers publish their “Last Days to Ship” schedules.

Shipping 263

Shipping Merchant Services Customer Fulfillment 263

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It Small things matter,” Jon added. Learn more here.

Merchant Services 146

Merchant Services Payment Services Subscription Payments 146

lateshipment

APRIL 9, 2024

If you’re an e-commerce merchant who wants their business to become successful, you need to become the customers’ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). Such issues can deter customers from completing their purchases and lead to abandoned carts.

eCommerce 130

eCommerce Merchant Services Shipping Costs Customer 130

Algopix

JULY 24, 2023

An OMS is a comprehensive software solution designed to streamline and optimize order processing, inventory control, and customer interactions, providing a seamless shopping experience for buyers and boosting operational efficiency for sellers. This is where Order Management Systems (OMS) come into play.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Store Growers

MAY 10, 2023

Last Updated on May 10, 2023 If you’re just entering the world of Google Merchant Center and Google Shopping, you might feel a bit lost when it comes to utilizing their benefits or the nuances between them. What Are the Product Data Requirements for Google Merchant Center? Let’s see what they are.

Merchant Services 91

Merchant Services Shipping Costs Article Information 91

Groove

MARCH 14, 2019

eCommerce automation is a combination of software, processes and mindsets that allow businesses to remove manual action from the order lifecycle. From content distribution to process consolidation, eCommerce automation helps businesses save time and money. Shipping and delivery notifications. Returns processes and documentation.

Merchant Services 279

Merchant Services Improvements Payment Services eCommerce 279

Retail TouchPoints

DECEMBER 16, 2022

But as ecommerce has become a more prominent contributor to retailers’ bottom lines, and the cost of doing business online gets more expensive (think rising shipping costs and increasing returns), the mere existence of an ecommerce operation is no longer enough — retailers now have to find a way to make money online. It’s an emergency.

eCommerce 285

eCommerce Shipping Costs Merchant Services Customer Experience 285

ESW

SEPTEMBER 29, 2023

Brands looking to expand into new markets should embrace omnichannel as part of their go-to-market strategy. An omnichannel approach ensures that brands meet customers where they are. It also allows for more flexible inventory strategies which help maintain margin while improving customer experience.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Ecommerce Platforms

NOVEMBER 3, 2022

ShipBob is a third-party logistics (3PL) provider that offers ecommerce order fulfillment services. They have warehouses located across the United States, which allows them to offer 2-day shipping to most parts of the country. Is ShipBob effective shipping software? Yes, ShipBob is effective shipping software.

Order Fulfillment 197

Order Fulfillment Fulfillment Shipping Costs Merchant Services 197

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. Compliance and documentation. Get feedback.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Omnisend

NOVEMBER 20, 2023

This article is a comprehensive analysis of the features and services provided by Wix eCommerce. Visit Wix Website builder: ★★★★★ Product management: ★★★★☆ Payment processing: ★★★★★ Analytics and reporting: ★★★★☆ App market: ★★★★★ Security: ★★★★★ Wix eCommerce pros and cons Wix eCommerce has various features that are beneficial to merchants.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88