Remove Customer Experience Remove Multichannel Remove Order Fulfillment Remove Retail
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How Automation Transforms the Post-Purchase Customer Experience

lateshipment

In the always-on retail environment, the convenience of a seamless experience is the key to winning more customers. According to Linnworks research , over 80% of shoppers are looking for a frictionless, cross-device ecommerce experience. This led to longer wait times for processed returns and lower customer satisfaction.

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Best 20 Multi-Channel Listing Software: Boost Your Online Presence

Algopix

These solutions provide a centralized hub for businesses to streamline their listing management, inventory control, order fulfillment, and customer support processes across various platforms, such as e-commerce websites, marketplaces, social media platforms, and more.

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Curbside Is More Than a Fulfillment Option—It’s a New Customer Experience

Kibo

Enter BOPAC (buy online, pickup curbside) a valuable fulfillment option that has allowed thousands of stores to continue serving customers while practicing social distancing. Curbside pickup is not just a niche trend to sustain retailers during the height of the COVID-19 pandemic. Optimized Two-Way Communication.

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Do You Have What It Takes to go from Wholesale to DTC?

Retail TouchPoints

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about it. It’s one thing to attend trade shows and compete for buyers’ attention to get retail shelf space; it’s another to convince 230 million online shoppers in the U.S. to visit your website.

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How Retailers Can Increase ROI From Curbside Pickup and Click-and-Collect

Kibo

The creative contactless order fulfillment options that spiked during COVID-19, including Buy Online, Pickup In-Store (BOPIS) and Buy Online, Pickup At Curbside (BOPAC) have allowed retailers to continue to sell to local customers who aren’t ready to venture back into stores.

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Holiday Report Guides Retailers Through an Uncertain Q4

Kibo

The 2020 Guide to Holiday Commerce is a holiday report that offers unique insights into important customer segments and provides retailers with a roadmap for holiday preparedness across personalization, ecommerce , and fulfillment.

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Accelerate Order Management Success in 2021

Kibo

That continued ascension is paired with a renewed focus on upscaled in-store retail experiences that are more personalized, more efficient, and more connected. Order management is the foundation that can drive a truly agile multichannel experience. Use Smart Order Routing to Fulfill Faster.