Ecommerce Platforms

JUNE 10, 2019

With the saturation of e-commerce retailers, shipping speed and cost are often major factors for customers when making a purchasing decision. Therefore offering fast, affordable shipping can influence buyers, drive sales and boost customer loyalty. Returns management is an often overlooked aspect of order fulfillment.

Order Fulfillment 99

Order Fulfillment Fulfillment Shipping Costs Merchant Services 99

Groove

APRIL 18, 2024

It makes it easier to manage one or more retail stores in one place. Customer Experience: Shopify ERP integration integrates customer data, which gives your customers a seamless shopping experience. It also allows for personalized marketing and better customer service. Place test orders.

Shopify 393

Shopify Payment Services Shipping Costs Order Fulfillment 393

Retail TouchPoints

FEBRUARY 9, 2024

Hy-Vee will leverage Instacart ’s Fulfillment as a Service (FaaS) to integrate same-day delivery fulfillment capabilities into its owned and operated websites and apps. Technology partner Upshop facilitated the FaaS integration into Hy-Vee’s systems.

Fulfillment 264

Fulfillment Order Fulfillment eCommerce Platforms Technology 264

Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc.

Fulfillment 311

Fulfillment Order Fulfillment Shipping Costs Social Media 311

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

Order Fulfillment 41

Order Fulfillment Merchant Services Fulfillment Shipping Costs 41

365 Retail

FEBRUARY 15, 2024

Retail success hinges significantly on the seamless operation of warehouses, where every detail from inventory management to order fulfilment directly influences customer satisfaction and bottom-line results.

Management 52

Management Order Fulfillment Retail eCommerce 52

Retail TouchPoints

AUGUST 17, 2023

This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries. This ranking is only surpassed by cloud computing, which is favored by 72% of retail CEOs and 64% of consumer products CEOs.

Consumer 233

Consumer Payment Services Food and Beverages Supplies 233

Retail TouchPoints

SEPTEMBER 23, 2022

The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. In contrast, 3PL services oversee the order fulfillment cycle on behalf of the company. Are you ready to outsource your operations?

Shipping Costs 315

Shipping Costs Order Fulfillment Fulfillment Shipping 315

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Nine out of ten US consumers say they will abandon a retailer’s website if it is too slow ( Retail Systems Research (RSR ).

Shipping Costs 251

Shipping Costs Retail Omnichannel Supplies 251

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success.

eCommerce 220

eCommerce Order Fulfillment Fulfillment Multi-channel 220

Retail TouchPoints

JUNE 2, 2023

The Made4net SCExpert platform is designed to help more than 100,000 users deliver faster, more accurate order fulfillment via improved supply chain visibility, enhancing experiences for both associates and Ikea customers.

Fulfillment 289

Fulfillment Operations Order Fulfillment Omnichannel 289

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Consumer expectations have evolved in the digital age, and retailers are now offering a multitude of flexible order delivery methods such as “Buy online, pick up in-store”, “curbside pickup”, “order in store, deliver home” and more.

Order Fulfillment 41

Order Fulfillment Fulfillment Omnichannel Shipping Costs 41

Fabric Blog

APRIL 17, 2024

fabric’s Order Fulfillment Logic automates distributed order management for omnichannel retailers Our next-generation real-time order fulfillment logic is now generally available in fabric OMS. What does that mean for retailers? Here’s an example of how this plays out for a typical retailer.

Order Fulfillment 52

Order Fulfillment Payment Services Shipping Costs eCommerce 52

Retail TouchPoints

DECEMBER 1, 2021

The retailer’s recent ecommerce growth has been hampered by its manual fraud review process, which was time-consuming and resulted in too many mistaken rejections of legitimate orders. As a result, 94% of previously declined orders were subsequently approved, and approval rates jumped to 99%.

Order Fulfillment 263

Order Fulfillment Fulfillment Customer Experience Technology 263

Retail TouchPoints

APRIL 1, 2022

A recent focus on digital strategy in ecommerce has changed what the customer journey looks like, from how brands attract customers to how they continue to reach them after a purchase. The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout.

Retail 250

Retail Shipping Costs Fulfillment Shipping 250

Retail TouchPoints

MARCH 14, 2023

Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies among different verticals and individual retailers, but online sales consistently generate higher levels of returns compared to brick-and-mortar. That means you’re out of business.

Shipping Costs 241

Shipping Costs Retail Fulfillment Channel 241

Fabric

FEBRUARY 22, 2024

With fabric OMS, any retail operator can configure order routing rules to reduce order errors, get closer to customers, and reduce shipping expenses. As businesses grow, so does the complexity of allocating resources to fulfill customer orders across multiple locations. What is OFL? What is OFL?

Fulfillment 100

Fulfillment Shipping Costs Order Fulfillment eCommerce 100

Retail TouchPoints

NOVEMBER 10, 2020

The COVID-19 pandemic has upended the retail sector. Acknowledge Order Inquiry Urgency. On-time shipping rates for the major carriers have declined significantly year-over-year, and longer-than-usual shipping times have been a source of pain for both retailers and their shoppers.

Retail 289

Retail Shipping Costs Fulfillment Shipping 289

Retail TouchPoints

AUGUST 23, 2022

TCGplayer, which employs more than 600 people, will operate its TCGplayer Marketplace and Authentication Center autonomously following the acquisition, providing eBay with omnichannel capabilities including order fulfillment and cart optimization. The deal is expected to be completed by Q1 2023.

Hobbies 234

Hobbies Order Fulfillment Omnichannel Fulfillment 234

Retail TouchPoints

MARCH 30, 2021

The retailer plans to use the marketplace to expand its current list of suppliers, as a way to provide more options in categories that complement the company’s current assortment. The retailer will leverage its website and drop shipping for order fulfillment to create a positive customer experience.

Drop Ship 210

Drop Ship Order Fulfillment Fulfillment Shipping 210

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Marketplaces have been a hot concept in 2021, as retailers look for new ways to make their ecommerce offerings stand out from the competition.

Payments 264

Payments Payment Services Drop Ship Order Fulfillment 264

Retail TouchPoints

OCTOBER 16, 2020

The first wave of ecommerce was mostly about price, while the second wave is all about the customer experience. Does your order fulfillment strategy live up to your customers’ expectations? Continue to engage with them until they receive their orders. Free shipping days are behind us.

Shipping Costs 286

Shipping Costs Shipping Merchant Services Order Fulfillment 286

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retail TouchPoints

APRIL 23, 2021

The retail business is dwindling world over. Even before the pandemic, retailers were dealing with strong competition and declining profit margins. Now over a year into lockdown, retailers are striving to learn from past mistakes in a rapidly changing market. Retail is a massive industry. Why do Retailers Need Automation?

Retail 229

Retail Operations Customer Retention Order Fulfillment 229

Retail TouchPoints

SEPTEMBER 29, 2020

In anticipation of customer demand for more and faster delivery options during the holidays, Bed Bath & Beyond has launched multiple options for same-day home delivery. The company also increased its number of retail partners by 50% to 120.

Order Fulfillment 317

Order Fulfillment Fulfillment Electronics Apparel 317

RTP blog

OCTOBER 1, 2018

By Seth Redmore, Lexalytics The old saying “retail is detail” has never been more true. From what’s in stock to the size of the customer service desk, data science rules the decision-making process. Retail has long been moving towards the experiential. Fulfillment Chances are that your retail chain also has an online presence.

Shipping Costs 150

Shipping Costs Retail Fulfillment Customer Experience 150

ESW

APRIL 8, 2024

Last mile delivery, the final stage of the logistics process from a distribution centre to the end customer, presents significant challenges for retailers. This crucial phase plays a pivotal role in shaping customer satisfaction, operational costs and overall business profitability. Address formats vary from country to country.

Shipping Costs 78

Shipping Costs Merchant Services Operations Shipping 78

Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic.

Social Media 274

Social Media Multi-channel Customer Loyalty Shopify 274

Kibo

JULY 17, 2020

Enter BOPAC (buy online, pickup curbside) a valuable fulfillment option that has allowed thousands of stores to continue serving customers while practicing social distancing. Curbside pickup is not just a niche trend to sustain retailers during the height of the COVID-19 pandemic. Optimized Two-Way Communication.

Customer Experience 62

Customer Experience Fulfillment Customer Multichannel 62

Retail TouchPoints

JANUARY 25, 2022

It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge.

Management 260

Management Marketing Order Fulfillment Customer Experience 260

Retail TouchPoints

SEPTEMBER 2, 2021

Smart lockers are the future of package delivery and package pickup for retailers. To understand why, we have to delve into the evolution of order fulfillment. Traditionally, when customers ordered products or goods online, they were shipped to their house. Why do Retailers use Smart Lockers?

Order Fulfillment 235

Order Fulfillment Fulfillment Retail Shipping Costs 235

Mi9

OCTOBER 17, 2023

MIAMI, FLORIDA, October 16 , 2023 – Mi9 Retail, a leading provider of end-to-end retail software solutions, is pleased to announce another successful implementation of their Retail Software Platform on Mi9 Cloud. Mi9 Retail’s understanding of Alterra requirements played an important role in making this decision.

Merchant Services 40

Merchant Services Retail POS Point of Sale 40

RetailMinded

OCTOBER 2, 2023

Effectively managing a retail supply chain is essential for meeting customer demands and maintaining a competitive edge in the market. Tackling retail supply chain challenges is a blend of smart strategies and the right technologies. Alibaba’s automated smart warehouses use robots to pick and pack orders efficiently.

Supplies 52

Supplies Management Retail eCommerce 52

Retail TouchPoints

AUGUST 28, 2023

“For the back-to-school season, 42% of consumers say they are spending more, but 57% are trading down for lower prices,” said Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce during an Aug. 22, 2023 briefing. Shorter return windows generally mean more sales taking place in December.”

Shipping Costs 232

Shipping Costs Gifts Fulfillment Consumer 232

Kibo

AUGUST 21, 2020

The creative contactless order fulfillment options that spiked during COVID-19, including Buy Online, Pickup In-Store (BOPIS) and Buy Online, Pickup At Curbside (BOPAC) have allowed retailers to continue to sell to local customers who aren’t ready to venture back into stores.

Order Fulfillment 62

Order Fulfillment Fulfillment Retail Multichannel 62

Retail TouchPoints

JANUARY 27, 2021

BJ’s Wholesale Club will strengthen support for its drop-ship program with online order fulfillment and delivery accuracy solutions from CommerceHub. The retailer has enhanced several of its omnichannel offerings in recent years, including the launch of curbside pickup at all club stores in August 2020.

Drop Ship 150

Drop Ship Fulfillment Shipping Order Fulfillment 150

Fabric

MARCH 27, 2023

This edition further improves the connection between fabric Marketplace and the retailer/ vendor Shopify platform. Benefits: Suppliers get better control over the merchandise they want to share with retailers for dropshipping. Great customer experience. Work from either your Shopify account or your fabric account.

Merchant Services 130

Merchant Services WooCommerce BigCommerce Shopify 130