Retail TouchPoints

NOVEMBER 9, 2021

I abandoned my shopping cart and the retailer lost the business. This predictive, real-time, digital experience is what enables retailers to demonstrate a better understanding of customers, improving the customer experience and satisfaction and ultimately earning loyalty in the process.

Customer Experience 266

Customer Experience Small Business Retail Customer Recommendation 266

Korona

JANUARY 5, 2023

It’s no great secret that there is a ton of competition when it comes to online shopping. After all, studies show that customers are quick to abandon a retailer or purchase if they’re not happy with their checkout experience. . Be as forthright as possible about the costs of products and shopping carts.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

GetElastic

SEPTEMBER 15, 2021

Deliver a smoother B2B experience. Joinn Bryan Beck and ecommerce experts from Amazon Business and Elastic Path as they discuss the key to delivering a smooth B2B omnichannel experience. 69% of B2B buyers are willing to pay more for a personalized experience. Improved brand reputation. Watch the Webinar.

B2B 146

B2B eCommerce Customer SEO 146

Sailthru

SEPTEMBER 13, 2017

The fourth could be thinking about an omnichannel connected experience that gets the brand closer to the customer. More retailers are starting to think about embedding personalization in the customer experience, and not calling it out specifically as personalization. Take shopping cart / basket improvements.

Arts 68

Arts Customer Experience Recommendation Clothing 68

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 269

POS Omnichannel Webinar Point of Sale 269

Retail TouchPoints

MARCH 13, 2023

The key themes provide important clues for online-only and omnichannel retailers alike as they look for a winning strategy during these uncertain economic times. Over the past few years, one of the dominant strategies in retail has been to double down on customer loyalty. What Loyalty?

Retail 214

Retail Omnichannel Shopping Carts Consumer 214

OrderDynamics

AUGUST 30, 2018

The Role of SaaS in Omnichannel Marketing. Omnichannel Marketing Brings It Together. Omnichannel marketing brings all of a business’ channels together. It works seamlessly so the customer experience is both smooth and customized to each individual’s needs. The world is changing. Take a data-driven approach.

Omnichannel 50

Omnichannel Marketing eCommerce Social Media 50

Retail TouchPoints

APRIL 6, 2021

In the 2020 State of Returns study from Narvar conducted in September 2020, research shows how conditioned customers are to returns as normal operating procedure — especially with contactless engagement being the new norm. Overall, convenience and communication were cited as top reasons for continuing to shop with a brand.

Customer 161

Customer Retail Customer Experience Omnichannel 161

Demac Media

APRIL 10, 2018

Let’s look at a case study: You are building an integration and you want build categories for a Magento 2 dynamically based on the category data on the product and the category structure you have. Take the above case study. Siloed data hinders the omnichannel experience, and thereby the growth of your business.

Merchant Services 47

Merchant Services eCommerce Magento Information 47

Kibo

MARCH 29, 2021

To meet the moment, companies must move away from multichannel or omnichannel platforms to unified ones that increase engagement and foster repeat business. Unified commerce isn’t simply an evolution of omnichannel retail, it’s its panacea. This made it difficult to deliver a consistent customer experience (CX).

Merchant Services 118

Merchant Services Order Fulfillment Omnichannel Customer Experience 118

RTP blog

JUNE 28, 2018

Only 11% of 550 brands studied said they operated on a unified platform. With Google Integration, MuleSoft Acquisition, Salesforce Sets Out To Conquer Customer Engagement Platform unification is where Salesforce enters the picture. We have a customized polo [shirt] and we use Salesforce tools [to connect] all the touch points.

eCommerce 150

eCommerce Merchant Services Shopping Carts POS 150

GetElastic

AUGUST 23, 2017

State of Fashion 2017 report by Business of Fashion and McKinsey Executives surveyed in the State of Fashion 2017, a joint study made by Business of Fashion and McKinsey, calls e-commerce “the single biggest opportunity of 2016.” More than 60% said they would be investing more in omnichannel integration, ecommerce and digital marketing.

eCommerce 113

eCommerce Fashion eCommerce Platforms Point of Sale 113

UpSellIt

SEPTEMBER 8, 2023

Dynamic recommendations provide a seamless user experience for shoppers while also increasing order values for brands. In our case study, AI-driven recommendations generated $762,000 in just 30 days. Save Shoppers Carts for Later Especially during Q4, carts are often used as a wishlist to bookmark favorite items.

Marketing 132

Marketing Shipping Costs Recommendation Social Media 132

Ecommerce Platforms

JUNE 16, 2023

The more you use Brevo, the more you’ll learn about your email marketing strategies, and your customers. What’s more, because Brevo gives you access to SMS as well, it’s a great way to access a more omnichannel strategy for connecting with your target audience. Don't forget to read our Sendinblue review and Sendinblue pricing guide.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Kibo

JUNE 7, 2021

Kibo commerce is the only extensible, unified commerce platform that delivers personalized omnichannel experiences. We’re proud of our role in helping companies realize their omnichannel commerce goals, especially in such a dynamic market. Deliver Personalized Experiences. trillion in 2021. Extensible Ecommerce.

Multi-channel 62

Multi-channel Omnichannel Order Fulfillment Shopping Carts 62

Demac Media

MARCH 12, 2018

Integrations for merchants, retailers, and brands selling online are critical for accelerating growth, through improved operational efficiencies and an optimized customer experience over multiple touchpoints. Optimized Omnichannel Customer Journey and Experience. Improve Your Operations and Empower Your Customers.

Merchant Services 51

Merchant Services eCommerce Omnichannel eCommerce Platforms 51

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. Headless Commerce is a version of CaaS ecommerce in which the shopping cart is decoupled from the CMS.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

BigCommerce

OCTOBER 26, 2017

ShipStation integrates with all the most popular shopping carts and marketplaces (more than any other shipping and ecommerce fulfillment software). When entering new markets, providing an exceptional customer experience and support is a must for merchants that would like to establish a footprint. ShipStation.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

Ecommerce Platforms

DECEMBER 20, 2021

Most notably, you can: Display shopping cart calculations in real-time Edit orders (including after they’ve been placed) Communicate order status to clients Allow past orders to be reordered with just a click. Enhance The Customer Experience. A Sana Commerce Review: Customer Support and User Reviews.

Payment Services 211

Payment Services B2B Shipping Costs B2C 211

Ecommerce Platforms

OCTOBER 14, 2019

B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals. Also- they're omnichannel, meaning they allow the ability to engage cross-platform, providing deeper personalization. The problem?

B2B 132

B2B eCommerce Payment Services Multi-channel 132