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21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018

BigCommerce

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. What Is IRCE?

Workshop 419
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How Build-A-Bear’s Pandemic Shift Created Long-Term Omnichannel Opportunity

Retail TouchPoints

For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand. Creating Joy Amid Uncertainty.

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The Ticking Time Bomb Of E-commerce Returns

Steve Dennis

When a product is returned or exchanged, not only does the retailer experience incremental supply chain costs, but often the item cannot be resold at the original price owing to damage, wear and tear, or obsolescence/devaluation given the passage of time — particularly an issue with fashion or seasonal merchandise.

eCommerce 116
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How Mobility Can Connect Retailers From The Sales Floor To The Warehouse

RTP blog

By Marco Nielsen, Stratix Retailers face a number of challenges when managing operations that stretch from the production line to the showroom floor. They are finding that new, agile software solutions are only as effective as the employees handling each stage of the retail operation. How Can Retailers Get The Most Out Of Mobile?

Mobile 150
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The Ultimate 2018 Ecommerce Checklist: 31 Experts Prioritize 19 Growth Tactics to Implement Now

BigCommerce

Those two tactics still work wonders for brands, with the caveat that: Competition is fierce and as a result… Costs are high. In 2018, one thing is guaranteed, Facebook Ad inventory will go up in cost. Customer Lifetime Value & Referral Programs. Shipping + Fulfillment Optimization. What is customer experience?

eCommerce 419
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The Ticking Time Bomb Of E-commerce Returns

Steve Dennis

When a product is returned or exchanged, not only does the retailer experience incremental supply chain costs, but often the item cannot be resold at the original price owing to damage, wear and tear, or obsolescence/devaluation given the passage of time — particularly an issue with fashion or seasonal merchandise.

eCommerce 104
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4 Psychological Triggers Used In-Store that Ecommerce Can Use to Increase Urgency and Drive sales

SellBrite

A good employee will even know how to help a customer who doesn’t know what they want, or will suggest alternatives if something is above the customer’s price range. I distinctly remember a time when I was looking at a necklace I wanted to buy, but it was far too expensive. And customers need to know about this.