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Build-A-Bear Enhances Shopper Journey by Delivering Relevant Customer Data to Associates’ iPads

Retail TouchPoints

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., For more than 26 years, Build-A-Bear Workshop has become known, and beloved, for its highly interactive visitor experience.

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Retailers Focus Giving Tuesday Efforts on Feeding People, Pets

Retail TouchPoints

The Chewy Gives Back program will make product donations of up to $1 million per week to shelters and pet rescue operations in need, based on purchases made through Jan. This year the program supports Sesame Workshop , EmbraceRace and Roots ConnectED. 27 to Dec. 3, 2024, with a seasonal goal of raising $10 million.

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Adapting to the next new normal in retail: The customer experience imperative

RETAIL MANAGEMENT SOFTWARE

Retail Businesses and brands will have to work hard to meet ever-evolving customer experience requirements in order to succeed and stay relevant. Did you know that returning customers spend 67 percent more than first-time customers? Happy customers are the key to the success of your retail business.

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Natura Sells The Body Shop to Private Equity Firm for $257.8 Million

Retail TouchPoints

Under Natura &Co’s ownership since 2017, The Body Shop redesigned its stores and enhanced the customer experience via its Changemaking Workshop. The retailer, which became a certified B Corp. stores in April 2022.

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During #RICE22, Attendees Can Dive Deep, Go Broad or Both

Retail TouchPoints

In today’s environment, for example, store operations needs to be connected not just to IT and merchandising but also store design and fulfillment, to support offerings like curbside pickup and BOPIS. The sessions and workshops will be chock-full of information and insights, but they won’t be the only opportunity for learning.

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NRF 2024 Preview: Hear From Top Execs at Levi’s, Ulta Beauty, FedEx — and Magic Johnson

Retail TouchPoints

The Big Show also will host a half-day workshop on Tuesday, Jan. Limited to 120 executives, the workshop will feature speakers from Amazon , Macy’s, GoodwillFinds, Trove and the Ellen MacArthur Foundation, along with NRF VP for CSR and Sustainability Scot Case. 16 focused on creating a profitable and circular retail industry.

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Bowling Alley? Chuck E. Cheese? Nah, Let’s Have the Kid’s Party at Lowe’s

Retail TouchPoints

Building on its longstanding monthly kids’ workshops, the Build A Birthday parties will include DIY project kits for attendees to build wooden castles, race cars, custom wall shelves and other creations. Packages begin at $349 for 12 seats, with add-ons like food from Domino’s and Lowe’s party favors available.

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