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Holiday Season 2020: How Businesses Can Be Prepared

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According to certain studies, the transition online has been sped up by 5 years this year alone! Customer Experience (CX) will be the key differentiator of competitive success. Be Aware of Shipping Carrier Deadlines & Possible Delays. How the 2020 Holiday Season Will be Different. Solidify Your Presence Online.

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How to Keep Customers Coming Back to Your eCommerce Website

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Even if you get a lot of new visitors – it might not cut it to make enough sales. So instead of focusing on getting as many people as possible to come to your site, let’s look at luring visitors back in who you are more likely to seal the deal with. UX plays a big role in customer retention. A Little about LateShipment.com.

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WISMO: What it means and how to reduce it?

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The post-purchase stage begins when an order has been placed, all the way to when the order is delivered at your customer’s doorstep. This stage is crucial to boost customer loyalty by ensuring a hassle-free order delivery experience with your brand and reward you with more future sales. and that’s about it.

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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

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This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

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Will You Be at E-Commerce Bootcamp 2020?

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At LateShipment.com, we are excited to announce that we will be a part of the “ E-Commerce Bootcamp ” being organized by Freshworks on the 25th of September , 2020 and supported by industry behemoths such as Shopify, PayPal, SurveyMonkey, Unicommerce, and Parcel Hub. appeared first on Lateshipment.com Blog. What You Will Learn.

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Nola Skinsentials – A skincare brand that went from a humble beginning to 200k+ community

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So what are your strategies to combat that spike in shipping volumes? First thing is to be super transparent with your customers. We’re starting our holiday sale a little bit earlier this year to alleviate the expected delays with shipping to help our customers out. Even after the auto-ship?

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The Real Impact of Late Deliveries & How to Handle Them

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You would most certainly not accept an excuse like “We outsource our shipping needs to FedEx, UPS, or DHL, so please check with the shipping carrier.” Now put your customer in the same situation. Neither do they help in improving customer satisfaction. CAC includes the cost of marketing and sales.