Smile.io

MARCH 12, 2020

Customer retention is the key to fostering truly loyal customers. These customers make more purchases than one-time shoppers, promote your brand to their networks, and become your best brand advocates. If customer retention wasn’t already on your mind, it needs to be!

Customer Retention 46

Customer Retention Customer Beauty and Health Subscription 46

Smile.io

MARCH 8, 2024

With smartphone subscriptions reaching 6.4 Online shopping and social media use are on the rise source: Backlink.io billion people used social media platforms last year.  More than 88% of global mobile phone users use social media platforms. Loyalty & Reward Program Insights from Smile.io

Social Media 70

Social Media Customer Loyalty Customer Retention eCommerce 70

RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Social Media 52

Social Media Customer Retention Subscription Retail 52

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

ESW

MAY 23, 2018

Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. The growth of subscription box services has been exponential over the past four years. It’s simple enough to manage 50 subscription orders each month, but what about 50,000?

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? With an easy-to-view link in their navigation page, customers can quickly find a full program explainer page.

Customer Loyalty 66

Customer Loyalty Customer Travel Customer Retention 66

Smile.io

SEPTEMBER 22, 2020

Online subscription models are hard to maintain but come with a great reward. Today, there’s absolutely no use in trying to implement contracts or minimum subscription periods. This leaves you with the question, how can you implement strategies to reduce churn in your subscription business and maintain happy customers?

Subscription 46

Subscription Social Media Customer Retention Article 46

Kissmetrics

DECEMBER 8, 2020

Maybe it’s a purchase, a subscription, or just free trial signup. Finally, when users see your mobile ads on social media, they are often hearing about your business for the first time. The most effective social media ads raise awareness for your brand. Another type is social media engagement.

Mobile 363

Mobile Social Media Article Payment Services 363

Retail TouchPoints

SEPTEMBER 21, 2021

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. How to Get the Most Value From Your Loyalty Program This Season. How to Get the Most Value From Your Loyalty Program This Season.

Payments 235

Payments Payment Services Customer Experience Social Media 235

RetailMinded

SEPTEMBER 30, 2023

Personalization and Customer Engagement In an age where consumers are constantly bombarded with choices, personalization guides retailers toward meaningful interactions. Additionally, utilizing social media scheduling tools and influencer marketing can help maintain a consistent brand presence online, further engaging customers.

Customer 96

Customer Retail Customer Retention Recommendation 96

MagentoBrain

APRIL 11, 2023

Customer Service - We analyzed stores that provide exceptional customer service and support, which is crucial for customer retention and loyalty. Product Quality - We considered stores that offer high-quality products that meet customer expectations, which helps build trust and credibility.

Shopify 52

Shopify Beauty and Health Social Media Food and Beverages 52

Smile.io

JULY 7, 2023

Loyalty Landscape: If Your Business Can’t Survive Without Ads, it’s Dead What would happen if you turned off all your ads? Increases customer retention Customer retention is the key to sustainable and long-term growth for ecommerce brands. Blog Mike Rossi 2. Blog Gabrielle Policella 5.

Customer Retention 83

Customer Retention Blog Customer Experience Jewelry 83

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Based on our data at Smile.io , 35% of an ecommerce store’s revenue comes from the top 5% of customers. Some of the best loyalty programs are just as recognizable as the brand.

Customer Loyalty 75

Customer Loyalty Customer Jewelry Social Media 75

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Smile.io

MAY 4, 2022

If the discount has an expiration date, you’ve now built urgency with the customer, but we’ll discuss the importance of that later in this article. Reward customer loyalty A customer may only return to your online store so many times before they explore other options. Blog Gabrielle Policella 3.

eCommerce Marketing 73

eCommerce Marketing eCommerce Marketing Customer Retention 73

Demac Media

MARCH 5, 2018

Luckily for you, we’ve put together a list of the most important features for reward programs in cosmetics, apparel, food & beverage, jewelry, and subscriptions. The Expert Loyalty Program Tips You Need! Building a sense of community is extremely important when you’re trying to increase customer loyalty in apparel.

Food and Beverages 45

Food and Beverages Jewelry Social Media Customer Loyalty 45

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. is the most trusted loyalty platform 100% built for ecommerce brands.

Customer Loyalty 85

Customer Loyalty eCommerce Customer Merchant Services 85

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Despite the economic conditions, the subscription economy remains strong —the overall market has a predicted worth of up to $3 trillion.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 76

Shipping Costs Shopify Customer Loyalty Merchant Services 76

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Ecommerce Platforms

NOVEMBER 2, 2022

With these apps, you can use minimal development and expensive software engineering time and get started building an online fashion store that gets conversions, makes sales, and generates customer loyalty. Add Klarna to your Shopify store and you’ll likely increase customer retention. Most Important Features.

Fashion 197

Fashion Shopify Clothing Jewelry 197

Smile.io

MAY 15, 2023

Ensure you’re engaging customers, and keeping them informed and, subsequently, interested in your brand. Encourage newsletter subscriptions Encouraging newsletter signups is a great way to communicate with your customers. Including social media and of course through its newsletter.

Shipping Costs 78

Shipping Costs Arts Blog Social Media 78

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. increase from last year's points earned.

Customer Loyalty 60

Customer Loyalty Customer Subscription Omnichannel 60

Korona

AUGUST 23, 2022

And even better, they can order a subscription box and receive their products regularly without thinking about it. And the numbers speak for themselves – subscription business revenues are growing five times faster than S&P 500 companies. But the most critical question is how to start a subscription business.

Subscription 52

Subscription Payment Services Shipping Costs Payments 52

GetElastic

APRIL 28, 2022

Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base. Through Contentful and social media, Glossier has created a strong, loyal customer base and enhanced customer experiences. billion to $17.6

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Kissmetrics

MARCH 23, 2018

Amazon has a lot of the same problems that most retailers have when dealing with customer service. They still deal with customer complaints with varying degrees of success, just like everyone else. And customer experience can play a big role in customer retention and loyalty.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

BigCommerce

APRIL 18, 2018

This is where you should be tracking and analyzing metrics related to inbound traffic to your store, email, and social media engagement. According to Bain & Company , a 5% increase in customer retention rate will result in a 25% to 95% increase in profits. A repeat customer can provide a ton of value to a business.

Download 418

Download eCommerce Social Media Shopping Carts 418

Korona

SEPTEMBER 16, 2022

Create a customized CTA for each blog or landing page. Leverage referral and loyalty programs. How to build an email list using social media. Instead, it will be useful and valuable – key principles for a long-term customer retention plan. How To Build An Email List Using Social Media.

Social Media 52

Social Media Small Business Retail Retail Reference 52

Korona

SEPTEMBER 16, 2022

Create a customized CTA for each blog or landing page. Leverage referral and loyalty programs. How to build an email list using social media. Instead, it will be useful and valuable – key principles for a long-term customer retention plan. How To Build An Email List Using Social Media.

Social Media 52

Social Media Small Business Retail Retail Reference 52

Smile.io

JANUARY 16, 2020

According to Hubspot, customer acquisition aims to be sustainable over time; we couldn’t agree more. It is a crucial step in creating customer loyalty for every business because you can’t have loyalty without having customers in the first place. Trying new customer acquisition strategies for sustainable growth.

Customer 47

Customer Social Media Customer Loyalty Recommendation 47

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result? Two minds think alike.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

BigCommerce

OCTOBER 24, 2017

Daniel Wallock, Marketing Strategist, Wallock Media. Engage with your customers. Just by replying to your customers questions and comments on social media it will help you drive more sales. Customer personas. Timi Garai, Marketing Manager, Antavo Loyalty Management Software.

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420

ROI Revolution

AUGUST 5, 2021

Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. In fact, 7 6% of Instagram users have made an impulse buy on social media simply due to ease of purchase. Social media + COVID-19 trends. February 25 update.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

MARCH 2, 2021

Social media advertising stats + trends in the face of COVID-19. Around half of adults were using social media more at the beginning of the pandemic , with strong increases in engagement across Facebook, Instagram, and Snapchat. One of the biggest shocks to the world of social media last year was the growth of TikTok.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 2, 2021

Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. In fact, 7 6% of Instagram users have made an impulse buy on social media simply due to ease of purchase. Social media + COVID-19 trends. February 25 update.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. In fact, 7 6% of Instagram users have made an impulse buy on social media simply due to ease of purchase. Social media + COVID-19 trends. March 11 update. February 25 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. In fact, 7 6% of Instagram users have made an impulse buy on social media simply due to ease of purchase. Social media + COVID-19 trends. March 11 update. February 25 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148