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How Subscription Merchants can Prevent Chargebacks on Recurring Payments

Retail TouchPoints

They can severely impact revenue and tarnish a merchant’s reputation. Given the impact chargebacks can have, understanding and preventing them is crucial for maintaining profitability and customer loyalty. Optimizing Payment Processes Optimizing the merchant descriptor is another important step in preventing chargebacks.

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Retailers Need to be Smarter with Their Smart Store Implementations

Retail TouchPoints

This is arguably in no small part driven by consumers’ desire for enhanced personalization and convenience , as well as their growing digital prowess as technology becomes increasingly embedded in their daily lives. This can be extremely frustrating for customers. By 2030, the smart retail market will be worth $91.36

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Use Cases for a Returns Experience Management Solution

lateshipment

Meet customers’ high expectations and you can treat yourself with loyal customers for life. This is where a Returns Experience Management solution comes into play. We’ll cover how it redefines returns as a growth driver for your business. What is Returns Experience Management? But we can’t blame them for it.

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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

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How Recurring Revenue Supports SaaS Companies

FastSpring

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

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Delivery Experience Management (DEM): Retail’s New Weapon To Drive Customer Experience

lateshipment

In order for businesses to thrive in today’s highly competitive eCommerce landscape, owning and crafting a stellar delivery experience has become essential, hence the pressing need for Delivery Experience Management (DEM). In a typical online retail transaction, the customer adds the item they wish to buy to their shopping cart.