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Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Retail TouchPoints

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. The trend is set to continue, and it is not just shoppers who benefit from increasingly digital-first payments. This means the demand for flexible payment solutions has surged.

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How to Accept Payments Online in 2023

Ecommerce Platforms

Accepting a payment online is easier than ever before. Whether you’re a retail shop with a simple website, or a startup ecommerce store interested in accepting online transactions, there’s always room to expand your business with help from online payment processing. How Do You Accept Payments Online?

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The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

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11 Proven Hacks to Keep Your Customers Buying More

Kissmetrics

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

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7 Biggest Traps That Ecommerce Platforms Don’t Tell Retailers

Retail TouchPoints

To measure this performance, the website must have high conversion rates, low bounce rates and an easy checkout process, rather than a wide range of colors and innovative buttons that bring the focus to homepage attractiveness only. . In the long term, it can turn out to be an extremely costly and time-consuming process.

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The Future of Retail and AI

Retail TouchPoints

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping.

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How to Shift Your Business to a Subscription Model

FastSpring

You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. If you have a product or service that can be offered as a subscription, right now is the perfect time to make the transition. The post-checkout fulfillment process happens automatically. Ease of Distribution.