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[eCommerce 2021] A Step-by-step Guide to Customer Retention

lateshipment

Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one. Leverage email marketing.

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Retention Marketing: Why It’s Important for Ecommerce (+5 Tips for Getting It Right)

Omnisend

Enter retention marketing—the difference between constantly struggling to attract first-time buyers and comfortably selling to loyal customers. Many will often reference impressive numbers with retention marketing, like how increasing customer retention by 5% leads to a 25% to 95% boost in profits. Post-Purchase.

Marketing 196
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Remaining Agile in a New Age of Retail: Three Things that Enterprise Brands can Learn from Smaller Players 

Retail TouchPoints

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world.

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5 Benefits of Building an Online Brand Community

Smile.io

Pura Vida Bracelets sells its customers on a feeling  Pura Vida Bracelets has been a staple jewelry and bracelet brand for Millennials and now Gen Z. Increases customer retention Customer retention is the key to sustainable and long-term growth for ecommerce brands. Blog Mike Rossi 2.

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Best Shopify Apps for Fashion Stores

Ecommerce Platforms

Add Klarna to your Shopify store and you’ll likely increase customer retention. Camweara Jewelry Try?on. Even before you tackle customer segmentation, for example, you can add to the sense of personalization by letting someone try on the jewelry your store has on offer. Most Important Features. Go to the top.

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The State of Ecommerce Customer Loyalty in 2023

Smile.io

Clothing and Jewelry remains the top category in 2023, while Home Goods saw the most significant increase of 20.9% Customer Lifetime Value 💡 Customer Lifetime Value is the average total value of all orders placed at a store with a Smile.io reward discount code over a customer’s lifetime. YoY increase.

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The 5 Benefits of Shopify Plus Loyalty Programs

Smile.io

The sole purpose of a loyalty program is to turn one-time customers into repeat customers and build a loyal following. Shopify Plus brands utilize loyalty programs to increase repeat purchase rates and boost customer retention. Jonathan Roque Australian jewelry brand Francesca aims to offer customers the best prices.

Shopify 53